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I recently installed kazaa since then I've lost at least one icon and my vid games are slower. I have closed all programs by using ctrl+alt+del (except systray and explorer) then starting my game and it still is slow. I've also tried disengaging the startup progams using msconfig. No luck. So I finally updated my norton and tried scanning my pc. Each time it hasn't finished, I've gotten the blue screen of death 3 times, and an win error once. I also tried mcafee online scan and got the blue screen twice, I tried panda and it keeps saying "error installing panda active scan". So what do I do? I'm getting a little frustrated. Any help would be extremely apreciated.

Let's have a look, Go here and download and unzip StartupList:
Then go back to msconfig/startup and re-check everything you unchecked and reboot.
After rebooting, run StartupList. It will create a log file, copy the log and paste it in a reply.

StartupList report, 4/30/2003, 2:41:54 PM
StartupList version: 1.52
Started from : C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\BW50PMES\STARTUPLIST1521[1]\STARTUPLIST.exe
Detected: Windows ME (Win9x 4.90.3000)
Detected: Internet Explorer v5.50 (5.50.4134.0100)
* Using default options
==================================================Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.exe
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.exe
C:\WINDOWS\EXPLORER.exe
C:\WINDOWS\SYSTEM\SPOOL32.exe
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.exe
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.exe
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.exe
C:\WINDOWS\SYSTEM\DDHELP.exe
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.exe
C:\PROGRAM FILES\AMERICA ONLINE 7.0\WAOL.exe
C:\WINDOWS\SYSTEM\TAPISRV.exe
C:\WINDOWS\SYSTEM\RNAAPP.exe
C:\WINDOWS\SYSTEM\PSTORES.exe
C:\PROGRAM FILES\GO!ZILLA\GOZILLA.exe
C:\WINDOWS\RUNDLL32.exe
C:\WINDOWS\TEMPORARY INTERNET FILES\CONTENT.IE5\BW50PMES\STARTUPLIST1521[1]\STARTUPLIST.exe---------------------
Autorun entries in Registry subkeys of:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce[Setup]
Registrando Panda ActiveScan = C:\WINDOWS\SYSTEM\regsvr32.exe /s C:\WINDOWS\SYSTEM\ActiveScan\as.dll
Registrando Panda Almacen = C:\WINDOWS\SYSTEM\regsvr32.exe /s C:\WINDOWS\SYSTEM\ActiveScan\pavpz.dll---------------------
C:\WINDOWS\WININIT.BAK listing:
(Created 29/4/2003, 18:46:50)[Rename]
NUL=C:\PROGRA~1\NORTON~1\CUSTACT.exe---------------------
C:\AUTOEXEC.BAT listing:
SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS
SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP---------------------
C:\WINDOWS\WINSTART.BAT listing:
C:\WINDOWS\tmpcpyis.bat
---------------------
Enumerating Browser Helper Objects:(no name) - C:\PROGRAM FILES\GO!ZILLA\GOIEHLP.DLL - {CD4C3CF0-4B15-11D1-ABED-709549C10000}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}---------------------
Enumerating Task Scheduler jobs:
Tune-up Application Start.job
PCHealth Scheduler for Data Collection.job
Symantec NetDetect.job---------------------
Enumerating Download Program Files:
[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37702.5816087963[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab[MaxisSimCity4PatcherX Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\MAXISS~1.OCX
CODEBASE = http://simcity.ea.com/patch/MaxisSimCity4PatcherX.cab[EARTPatchX Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\EARTPX.DLL
CODEBASE = http://simcity.ea.com/patch/EARTPX.cab[Hotmail Attachments Control]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\HMATCHMT.OCX
CODEBASE = http://sea2fd.sea2.hotmail.msn.com/activex/HMAtchmt.ocx[McFreeScan Class]
InProcServer32 = C:\WINDOWS\MCAFEE.COM\FREESCAN\MCFSCAN.DLL
CODEBASE = http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4259/mcfscan.cab[ActiveScan Installer Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\ASINST.DLL
CODEBASE = http://www.pandasoftware.com/activescan/as/asinst.cab---------------------
Enumerating ShellServiceObjectDelayLoad items:
WebCheck: C:\WINDOWS\SYSTEM\WEBCHECK.DLL
UPnPMonitor: C:\WINDOWS\SYSTEM\UPNPUI.DLL
AUHook: C:\WINDOWS\SYSTEM\AUHOOK.DLL---------------------

Did you run a scan with Spybot?
Try doing that and see what happens. Also did you install Kazaa or KazaaLite? If you must have Kazaa, d/l KazaaLite

StartupList report, 4/30/2003, 3:12:48 PM
StartupList version: 1.52
Started from : C:\WINDOWS\TEMP\TD_0001.DIR\STARTUPLIST.exe
Detected: Windows ME (Win9x 4.90.3000)
Detected: Internet Explorer v5.50 (5.50.4134.0100)
* Using default options
==================================================Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.exe
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.exe
C:\PROGRAM FILES\TV VIEWER\TVWAKEUP.exe
C:\WINDOWS\SYSTEM\SSDPSRV.exe
C:\PROGRAM FILES\TV VIEWER\ANNCLIST.exe
C:\WINDOWS\SYSTEM\MSTASK.exe
C:\WINDOWS\EXPLORER.exe
C:\WINDOWS\PCTVOICE.exe
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.exe
C:\WINDOWS\TASKMON.exe
C:\WINDOWS\SYSTEM\SYSTRAY.exe
C:\WINDOWS\SYSTEM\WMIEXE.exe
C:\PROGRAM FILES\CPUIDLE\CPUIDLE.exe
C:\WINDOWS\RUNDLL32.exe
C:\WINDOWS\SYSTEM\DDHELP.exe
C:\PROGRAM FILES\WINBOND\HARDWARE DOCTOR\HWDOCTOR.exe
C:\WINDOWS\RUNDLL32.exe
C:\WINDOWS\SYSTEM\RESTORE\STMGR.exe
C:\PROGRAM FILES\LOGITECH\WINGMAN SOFTWARE\LWEMON.exe
C:\PROGRAM FILES\AMERICA ONLINE 7.0\WAOL.exe
C:\WINDOWS\SYSTEM\SPOOL32.exe
C:\WINDOWS\SYSTEM\TAPISRV.exe
C:\WINDOWS\SYSTEM\RNAAPP.exe
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.exe
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.exe
C:\WINDOWS\TEMP\TD_0001.DIR\STARTUPLIST.exe---------------------
Listing of startup folders:
Shell folders Startup:
[C:\WINDOWS\Start Menu\Programs\StartUp]
Hardware Doctor.lnk = C:\Program Files\winbond\Hardware Doctor\Hwdoctor.exe
America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe---------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunLoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
NvCplDaemon = RUNDLL32.exe C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
nwiz = nwiz.exe /install
PCTVOICE = pctvoice.exe
NAV Agent = C:\PROGRA~1\NORTON~1\NAVAPW32.exe
ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
TaskMonitor = C:\WINDOWS\taskmon.exe
PCHealth = C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
SystemTray = SysTray.exe
CountrySelection = pctptt.exe
CpuIdle = C:\PROGRAM FILES\CPUIDLE\CPUIDLE.exe---------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesLoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
TVWakeup = C:\Progra~1\TVView~1\tvwakeup.exe
SSDPSRV = C:\WINDOWS\SYSTEM\ssdpsrv.exe
*StateMgr = C:\WINDOWS\System\Restore\StateMgr.exe
VidSvr =
Announcements = C:\Program Files\TV Viewer\annclist.exe
ScriptBlocking = "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
SchedulingAgent = mstask.exe---------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\RunNVIEW = rundll32.exe nview.dll,nViewLoadHook
NvMediaCenter = RUNDLL32.exe C:\WINDOWS\SYSTEM\NVMCTRAY.DLL,NvTaskbarInit
Start WingMan Profiler = "C:\Program Files\Logitech\WingMan Software\lwtest.exe" /detect /quiet /launch "C:\Program Files\Logitech\WingMan Software\lwemon.exe /noui"---------------------
C:\WINDOWS\WININIT.BAK listing:
(Created 29/4/2003, 18:46:50)[Rename]
NUL=C:\PROGRA~1\NORTON~1\CUSTACT.exe---------------------
C:\AUTOEXEC.BAT listing:
SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS
SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP---------------------
C:\WINDOWS\WINSTART.BAT listing:
C:\WINDOWS\tmpcpyis.bat
---------------------
Enumerating Browser Helper Objects:(no name) - C:\PROGRAM FILES\GO!ZILLA\GOIEHLP.DLL - {CD4C3CF0-4B15-11D1-ABED-709549C10000}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}---------------------
Enumerating Task Scheduler jobs:
Tune-up Application Start.job
PCHealth Scheduler for Data Collection.job
Symantec NetDetect.job---------------------
Enumerating Download Program Files:
[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE = http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37702.5816087963[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab[MaxisSimCity4PatcherX Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\MAXISS~1.OCX
CODEBASE = http://simcity.ea.com/patch/MaxisSimCity4PatcherX.cab[EARTPatchX Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\EARTPX.DLL
CODEBASE = http://simcity.ea.com/patch/EARTPX.cab[Hotmail Attachments Control]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\HMATCHMT.OCX
CODEBASE = http://sea2fd.sea2.hotmail.msn.com/activex/HMAtchmt.ocx[McFreeScan Class]
InProcServer32 = C:\WINDOWS\MCAFEE.COM\FREESCAN\MCFSCAN.DLL
CODEBASE = http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4259/mcfscan.cab[ActiveScan Installer Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\ASINST.DLL
CODEBASE = http://www.pandasoftware.com/activescan/as/asinst.cab---------------------

There is no sign of a virus.
Click Start > Run > type sysedit and click OK
What is listed on the Shell= line of the system.ini file?
What is listed on the load= and run= lines of the win.ini?

I hate those 'real' viruses that dont show up as a task and infect EXE files and do not need to have a startup entry as they infect exes and when you run the exe is ran it also runs the virus - so that list she posted does not mean theres no virus - it means theres no basic VB virus that some guy made in his basement, there could be exe infectors or anything

shell=Explorer.exe
load=
run=I was finally able to run a full san with norton, it said I was clean. But I was unable to scan the mbr. Norton said that that had been changed, when I tried to scan it it would give me the win errors. Also what is rundll32? I seem to have at least two running at once now (ctrl+alt+del). When I tried to close them out out I get errors on everything listed in ctrl+alt+del. I finnaly have to manually turn off my machine. This is REALLY starting to bug me. All I wanted to do was play some baseball. :(
Anyways Thanks for all the help people.

Open msconfig/startup and uncheck both
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme entries.
Also Control Panel > Power Management.
Set to 'Always On' and the rest to never.You can also uncheck the other startup entries that are not needed. Do not uncheck these though:
ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
PCHealth = C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
SystemTray = SysTray.exe
*StateMgr =
C:\WINDOWS\System\Restore\StateMgr.exe

Uncheck this also;
SSDPSRV = C:\WINDOWS\SYSTEM\ssdpsrv.exeHelpful tweaks from Trev.
http://www.burzurq.com/forum/trevtweak.html

OK I'm an idiot. I found out why my games were slowing down. I must have changed my vid card settings around the same time that I installed kazaa, I reset the settings. But I'm still having problems... I tried what you recommended tom41, thanks. Anyway now after I'm playing mvp baseball 2003 for a while it crashes with a ddhelp error. I didn't have these problems before (nevermind the performance problems, which I fixed [it's not overheating my temps are fine]). This system is about 3-4 months old. Like I said before these problems have happend since I installed kazaa (win errors, crashes, and lockups). Unfortunetly I can't uninstall kazaa since I deleted the addon progs that came with it. IS this a virus?! Norton says no, but I can't figure it out. I really don't want to wipe out my h/d, it's such a pain in the ass to reinstall everything. Once again thanks for all the help, I really apreciate it.

Try Kazaabegone from Merijn, for your
Kazaa problem.
http://www.spywareinfo.com/~merijn/Hijack this, at same link to remove this
C:\PROGRAM FILES\GO!ZILLA\GOIEHLP.DLL - {CD4C3CF0-4B15-11D1-ABED-709549C10000}Good luck

Thanks. I was wondering if Abnormal or Tom41 could email me. I've got a question that maybe you guy's could help me with. My email is oldpaddy@hotmail.com

Sorry, no e-mail to people I don't know.
I delete all mail, except for the three
friends in adress book.Start another post with your question,
others here like to help too.I don't trust anyone, better safe than sorry.

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