I found my mom's computer to be infected with Spywareguard.exe, a fake antispyware software program introduced by a trojan. When I try to load into windows, it gets stuck at the login screen. It's either completely black, or all of the icons are unclickable. I can boot into safe mode, but when I try to do a system restore, the "Next" button won't click on the final screen. I've tried to run AVG command line scanner, but that didn't do anything (just showed a bunch of errors about locked files). I downloaded the malwarebytes program and tried to install it, but no installer comes up when I click the installer exe. I tried to install Avast, but the installer crashes every time I open it. I really really really don't want to do a clean install because my step-dad has a lot of important work/data/programs archived on this machine. Anyone have any recommendations? Thanks!

Boot into safe mode. Click on Start, click Run, and then type devmgmt.msc and click OK On the View menu click on Show hidden devices Browse to Non-Plug and Play Drivers and click the + sign to the left, you should see something like TDSSserv.sys in that list. Highlight that driver and right click on it and select DISABLE - NOT uninstall. Now RESTART your computer. Please download Malwarebytes' Anti-Malware from one of these sites: MalwareBytes1 MalwareBytes2 Rename the setup file, mbam-setup.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins int the filename box rename mbam-setup.exe to tool.exe> click save. 1. Double Click tool.exe to install the application. 2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. 3. If an update is found, it will download and install the latest version. 4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient. 5. When the scan is complete, click OK, then Show Results to view the results. 6. Make sure that everything found is checked, and click Remove Selected. 7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately. 8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. 9. Copy&Paste the entire report in your next reply. Please download and install the latest version of HijackThis v2.0.2: Download the "HijackThis" Installer from this link: Hijack This 1. Save " HJTInstall.exe" to your desktop. 2. Double click on HJTInstall.exe to run the program. 3. By default it will install to C:\Program Files\Trend Micro\HijackThis. 4. Accept the license agreement by clicking the "I Accept" button. 5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log. 6. Click "Save log" to save the log file and then the log will open in Notepad. 7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. 8. Paste the log in your next reply. 9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required. If Malwarebytes installed but will not run navigate to this folder: C:\Programs Files\Malwarebytes' AntiMalware Rename the mbam.exe file then try to run it again, if still no luck rename all the .exe files in the MAlwarebytes' Anti-Malware folder and try to run it again. For Hijack This if it will not run rename the Hijack This.exe file to somethingelse.exe and try installing it again.

I *think* everything's back up and running, but I'd still really like it if someone could look over my Hijack this log and make sure nothing's wrong. Thanks a ton! My hijack this log is included after my MBAM log. Here's my MBAM log: Malwarebytes' Anti-Malware 1.31 Database version: 1550 Windows 5.1.2600 Service Pack 3 12/26/2008 10:09:51 PM mbam-log-2008-12-26 (22-09-51).txt Scan type: Quick Scan Objects scanned: 116506 Time elapsed: 19 minute(s), 33 second(s) Memory Processes Infected: 0 Memory Modules Infected: 0 Registry Keys Infected: 8 Registry Values Infected: 4 Registry Data Items Infected: 0 Folders Infected: 10 Files Infected: 71 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: (No malicious items detected) Registry Keys Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\spyware guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Weather Services (Adware.Hotbar) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{f2d59a8c-95a9-4d90-a4f6-d8a533253582} (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_CLASSES_ROOT\CLSID\{46eefec0-54aa-4c61-b2de-c1d9e8c2b640} (Trojan.FakeAlert) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kwasomopaje (Trojan.Agent) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\InternetConnection (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ieModule (Trojan.FakeAlert) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Control Panel\Cpls\wxfw.dll (Adware.Hotbar) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: C:\Program Files\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Program Files\Spyware Guard 2008\quarantine (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Program Files\Starware343 (Adware.Starware) -> Quarantined and deleted successfully. C:\Program Files\Starware343\bin (Adware.Starware) -> Quarantined and deleted successfully. C:\Program Files\Starware343\icons (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\Jeremy\Start Menu\Programs\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Documents and Settings\Emily\Start Menu\Programs\Spyware Guard 2008 (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343 (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\contexts (Adware.Starware) -> Quarantined and deleted successfully. Files Infected: C:\WINDOWS\system32\TDSSarxx.dll (Trojan.TDSS) -> Quarantined and deleted successfully. C:\WINDOWS\system32\TDSScfmm.dll (Trojan.TDSS) -> Quarantined and deleted successfully. C:\WINDOWS\system32\TDSSoiqh.dll (Trojan.TDSS) -> Quarantined and deleted successfully. C:\WINDOWS\system32\TDSSvoql.dll (Trojan.TDSS) -> Quarantined and deleted successfully. C:\WINDOWS\system32\winscenter.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\WINDOWS\system32\drivers\TDSSmqlt.sys (Trojan.TDSS) -> Quarantined and deleted successfully. C:\RECYCLER\S-1-5-21-527237240-746137067-839522115-1005\Dc12\spywareguard.exe (Rogue.Spyguard) -> Quarantined and deleted successfully. C:\RECYCLER\S-1-5-21-527237240-746137067-839522115-1005\Dc18\spywareguard.exe (Rogue.Spyguard) -> Quarantined and deleted successfully. C:\RECYCLER\S-1-5-21-527237240-746137067-839522115-1005\Dc19\spywareguard.exe (Rogue.Spyguard) -> Quarantined and deleted successfully. C:\RECYCLER\S-1-5-21-527237240-746137067-839522115-1005\Dc20\spywareguard.exe (Rogue.Spyguard) -> Quarantined and deleted successfully. C:\RECYCLER\S-1-5-21-527237240-746137067-839522115-1005\Dc21\spywareguard.exe (Rogue.Spyguard) -> Quarantined and deleted successfully. C:\Program Files\Spyware Guard 2008\conf.cfg (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Program Files\Spyware Guard 2008\mbase.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Program Files\Spyware Guard 2008\quarantine.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Program Files\Spyware Guard 2008\queue.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Program Files\Spyware Guard 2008\spywareguard.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Program Files\Spyware Guard 2008\uninstall.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Program Files\Spyware Guard 2008\vbase.vdb (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Program Files\Starware343\brand.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Program Files\Starware343\Starware343Config.xml (Adware.Starware) -> Quarantined and deleted successfully. C:\Program Files\Starware343\Thumbs.db (Adware.Starware) -> Quarantined and deleted successfully. C:\Program Files\Starware343\icons\star_16.ico (Adware.Starware) -> Quarantined and deleted successfully. C:\Program Files\Starware343\icons\Thumbs.db (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\Jeremy\Start Menu\Programs\Spyware Guard 2008\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Documents and Settings\Jeremy\Start Menu\Programs\Spyware Guard 2008\Uninstall.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Documents and Settings\Emily\Start Menu\Programs\Spyware Guard 2008\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Documents and Settings\Emily\Start Menu\Programs\Spyware Guard 2008\Uninstall.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\FindIt.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\FindItHot.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\findithotxp.png (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\finditxp.png (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\Highlight.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\HighlightHot.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\highlighthotxp.png (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\highlightxp.png (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\maps.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\maps_over.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\Reference.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\ReferenceHot.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\referencehotxp.png (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\referencexp.png (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\starware_toolbar_icon.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\Weather.bmp (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\weatherhotxp.png (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\buttons\weatherxp.png (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\contexts\error.xml (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\contexts\related.xml (Adware.Starware) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Starware343\contexts\travel.xml (Adware.Starware) -> Quarantined and deleted successfully. C:\WINDOWS\acemazizuferosu.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\wpv051230148482.cpx (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\wpv631230107173.cpx (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\TDSSlxcp.dll (Trojan.Agent) -> Quarantined and deleted successfully. C:\WINDOWS\system32\~.exe (Trojan.Downloader) -> Quarantined and deleted successfully. C:\WINDOWS\sysexplorer.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\WINDOWS\reged.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\WINDOWS\spoolsystem.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\WINDOWS\sys.com (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\WINDOWS\syscert.exe (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\WINDOWS\vmreg.dll (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\svhost.exe (Trojan.Agent) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Microsoft\Protect\svhost.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Microsoft\Protect\track.sys (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\xzdlpmifhk.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\ieModule.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\Documents and Settings\All Users\Application Data\Microsoft\Internet Explorer\DLLs\moduleie.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\Documents and Settings\Emily\Local Settings\Temp\TDSSa14b.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\Documents and Settings\Emily\Local Settings\Temp\TDSSa4a6.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully. C:\Documents and Settings\Jeremy\Desktop\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Documents and Settings\Emily\Desktop\Spyware Guard 2008.lnk (Rogue.SpywareGuard) -> Quarantined and deleted successfully. C:\Documents and Settings\Jeremy\Desktop\svchost.exe (Heuristics.Reserved.Word.Exploit) -> Quarantined and deleted successfully. C:\WINDOWS\system32\TDSSkkai.log (Trojan.TDSS) -> Quarantined and deleted successfully. Here's my HijackThis log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:07:15 AM, on 12/27/2008 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16762) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Viewpoint\Common\ViewpointService.exe C:\PROGRA~1\AVG\AVG8\avgrsx.exe C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe C:\WINDOWS\Explorer.exe C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe C:\Program Files\LogMeIn\x86\LogMeInSystray.exe C:\PROGRA~1\AVG\AVG8\avgtray.exe C:\Program Files\LogMeIn\x86\LMIGuardian.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Mozilla Firefox\firefox.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.comcast.net/toolbar2.0/s... R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.comcast.net/toolbar2.0/s... O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll O3 - Toolbar: Comcast Toolbar - {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - C:\PROGRA~1\COMCAS~1\COMCAS~1.DLL O4 - HKLM\..\Run: [DLBUCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBUtime.dll,_RunDLLEntry@16 O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe" O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe O4 - HKLM\..\Run: [Kwasomopaje] rundll32.exe "C:\WINDOWS\acemazizuferosu.dll",e O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user') O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/s... O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/s... O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL,avgrsstx.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: dlbu_device - Dell - C:\WINDOWS\system32\dlbucoms.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINDOWS\system32\drivers\KodakCCS.exe (file missing) O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe -- End of file - 7548 bytes

Once you get SDFix downloaded go offline, turn off your AVG antivirus, Spybot and turn off any antispyware that you have, run SDFix from safe mode and restart the Antivirus before you get back on line to post the log. Download SDFix.exe and save it to your Desktop. Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with SDFix or remove some of its embedded files which may cause "unpredictable results". Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask. Remember to re-enable the protection again afterwards before connecting to the Internet. 1.Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following : Restart your computer After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually; Instead of Windows loading as normal, a menu with options should appear; Select the first option, to run Windows in Safe Mode, then press "Enter". Choose your usual account. 2. Open the c:\SDFix folder and double click RunThis.cmd to start the script. Type Y to begin the script. It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot. Press any Key and it will restart the PC. 3. Your system will take longer that normal to restart as the fixtool will be running and removing files. When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons. 4. Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt