I purchased a new copy of Norton 2013 Antivirus from Staples

December 30, 2012 at 15:47:26
Specs: Windows 7
I purchased a new Norton Antivirus 2013 today cannot get it to launch what could be wrong?

When I place the CD in my Optical Drive it does not come up with the instructions on how to install this product.


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#1
December 30, 2012 at 19:31:33
uninstall any existing anti virus product. To Install Norton if the autorun does not start click on start, then Computer and go to the DVD player icon and double click it to show the contents of the cd. If there is a setup.exe file double click it and it should begin the install. It may be called Norton.exe etc, but usually setup.exe, is the installation file.

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#2
December 31, 2012 at 15:33:29
I know this really doesn't answer your question, but I would stay away from Norton. Their newer software has become very large and very resourceful which hogs all your system performance, etc. Even on the biggest of machines, I have seen this program slow them down to almost a crawl.

If you want a good (and free) antivirus, go to download.com and download AVG For Free 2013. It's free, its automatic, it takes care of itself.

In regards to your problem at hand, what Hopper said is correct and will get the CD going to get it installed for you.

Jonas "Jackal" Lear
http://www.sbccrew.com
Serving the South Bay Since 1999


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#3
January 2, 2013 at 17:45:42
gestohlenseele - I'm not saying you're wrong, I just want to say that I had AVG in 2009 and caught a bad virus. So bad, formatting was my only option. Since 2010, I've been using Norton knowing it's a resource hog but haven't found any issues with performance. If you tell me that AVG has come a long way since then, I'll convert (after my year subscription). My main concern is virus protection.

Asus M4A78-EM
AMD Phenom II X2 550 @ 3.11
Patriot PC2-6400 4Gig
MSI R4830
Seagate 160Gig SATA
Seagate 320Gig SATA
External 1T


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Related Solutions

#4
January 2, 2013 at 18:28:29
" My main concern is virus protection"

If you go to Malware forums, you will find, no matter whether you have Free or Paid AV's, they still get infected.

Malware Prevention
http://www.malwarevault.com/index.html
"There is no magic involved. The majority of malware is installed by the user themselves"


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