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i need help

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Original Message
Name: kui
Date: March 13, 2007 at 17:29:04 Pacific
Subject: i need help
OS: ms windows ver 5.1
CPU/Ram: 480 MB
Model/Manufacturer: averatec 3200 series
Comment:

i really need help. am really new to the computer age/technology. i have a security warning pop which is very annoying, it keeps telling me that my computer is infected and wants me to download some software please help. Kindly let me know what other information you might require


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Response Number 1
Name: jabuck
Date: March 13, 2007 at 17:40:33 Pacific
Reply: (edit)

Please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified.

Please download HJTsetup.exe from this link http://www.thespykiller.co.uk/files/HJTsetup.exe to your desktop.
Doubleclick on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click "next" in the setup dialogue boxes until you get to the "Select Addition Tasks" dialogue.
Put a check by "Create a desktop icon" then click "Next" again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click "Finish" and it will launch Hijack This.
Click on the "Do a system scan and save a logfile" button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log and post it in this thread.

Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.

Please download SmitFraudFix from this link http://siri.urz.free.fr/Fix/Smitfra... Then extract the contents to your desktop.

!!!! Only run option #1 as runing the other options on an uninfected computer will damage the desktop.!!!!


Open the "SmitfraudFix" folder and double-click "smitfraudfix.cmd"
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.


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Response Number 2
Name: kui
Date: March 13, 2007 at 20:01:45 Pacific
Reply: (edit)

Thank you very much for yr quick reply. Following is what i got from the first copy hijack this:-

Logfile of HijackThis v1.99.1
Scan saved at 10:50:44 PM, on 3/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Video Access ActiveX Object\isamntr.exe
C:\Program Files\Video Access ActiveX Object\pmsnrr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\Program Files\TrojanHunter 4.6\THGuard.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
C:\Program Files\Video Access ActiveX Object\pmmnt.exe
C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearchIndexer.exe
C:\Program Files\Java\jre1.5.0_01\bin\javaw.exe
C:\Program Files\Video Access ActiveX Object\isamini.exe
C:\Program Files\SpywareBot\Scheduler.exe
C:\Program Files\SpywareBot\SpywareBot.exe
C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn2\YTBSDK.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\SpyDawn\SpyDawn.exe
C:\DOCUME~1\Barbs\LOCALS~1\Temp\~nsu.tmp\Au_.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\spider.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yc...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sermonindex.net/modules/...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yc...
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = actsvr.comcastonline.com:8100
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
R3 - URLSearchHook: MFM Toolbar - {3b1e6f30-e7c7-496e-8aee-9973576547e8} - C:\Program Files\MFM\tbMFM.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: MFM Toolbar - {3b1e6f30-e7c7-496e-8aee-9973576547e8} - C:\Program Files\MFM\tbMFM.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {A6ACAE64-F798-4930-AD86-BD3FB32038DB} - C:\Program Files\Video Access ActiveX Object\isadd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: MFM Toolbar - {3b1e6f30-e7c7-496e-8aee-9973576547e8} - C:\Program Files\MFM\tbMFM.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.6\THGuard.exe"
O4 - HKLM\..\Run: [spywarebot] C:\Program Files\SpywareBot\SpywareBot.exe -boot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Startup: MP3 Rocket (silent).lnk = C:\Program Files\MP3 Rocket\MP3Rocket_on_startup.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?8960aa77a599485da03853edf125734f
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?8960aa77a599485da03853edf125734f
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

does this mean anything to you...



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Response Number 3
Name: jabuck
Date: March 13, 2007 at 20:34:47 Pacific
Reply: (edit)

Please reboot your computer in Safe Mode by doing the following :

Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;

Instead of Windows loading as normal, a menu with options should appear;

Select the first option, to run Windows in Safe Mode, then press "Enter".

Choose your usual account.

Once in Safe Mode, open the "SmitfraudFix" folder again and double-click "smitfraudfix.cmd"
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing " Y " and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if "wininet.dll " is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing "Y" and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Go to start> control panel> add/remove programs and uninstall these programs.

SpywareBot

SpyDawn

Please download ATF-Cleaner to your desktop from this link
http://www.atribune.org/content/view/19/2/ We will need it later in safe mode

Download and install AVG Anti-Spyware We will need this later in safe mode

Be sure to update AVG Anti- Spyware

Next, please reboot your computer in Safe Mode again.

Run Hijack This from safe mode, close all windows except Hijack This, place a check to the left of the following items and press "fix checked":

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O4 - HKLM\..\Run: [spywarebot] C:\Program Files\SpywareBot\SpywareBot.exe -boot

Exit Hijack this but remain in safe mode.


Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.

In Safe Mode, run AVG Anti-spyware and click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine and click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan. This scan can take quite a while to run, so be prepared.

AVG Anti-Spyware will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. AVG Anti-Spyware will display "All actions have been applied" on the right hand side.

Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (like on the Desktop). Post the AVG report plese and a new Hijack This log.

Your java is out of date and how you most likely got infected. Download the latest version of http://java.sun.com/javase/downloads/index.jsp

Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".

Click the "Download" button to the right.

Check the box that says: "Accept License Agreement". The page will refresh.

Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.

Close any programs you may have running - especially your web browser.

Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it.

Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions.

Reboot your computer once all Java components are removed

. Then from your desktop double-click on jre-1_6_0-windowsi586-p.exe to install the newest version.

You should consider adding "Spywareblaster" to your arsenol of antispyware tools, just do a google search for spywareblaster, download it,install it, and update it. Its free and runs in the background, so you don't actually run it, and re-writes malicious script before it can install on your computer. Look for updates weekly as there is no auto-update on the free version.



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Response Number 4
Name: kui
Date: March 14, 2007 at 08:24:37 Pacific
Reply: (edit)

I received the following reports:-


Logfile of HijackThis v1.99.1
Scan saved at 1:25:19 AM, on 3/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://cfcindia.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = actsvr.comcastonline.com:8100
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = cdn
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
R3 - URLSearchHook: MFM Toolbar - {3b1e6f30-e7c7-496e-8aee-9973576547e8} - C:\Program Files\MFM\tbMFM.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: MFM Toolbar - {3b1e6f30-e7c7-496e-8aee-9973576547e8} - C:\Program Files\MFM\tbMFM.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: MSN Search Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: MSN Search Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: MFM Toolbar - {3b1e6f30-e7c7-496e-8aee-9973576547e8} - C:\Program Files\MFM\tbMFM.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: MP3 Rocket (silent).lnk = C:\Program Files\MP3 Rocket\MP3Rocket_on_startup.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\MSN Toolbar Suite\DS\02.05.0001.1119\en-us\bin\WindowsSearch.exe
O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0001.1119\en-us\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/229?8960aa77a599485da03853edf125734f
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-us\msntabres.dll/230?8960aa77a599485da03853edf125734f
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52...
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe


AVG Anti-Spyware - Scan Report


+ Created at: 4:19:10 AM 3/14/2007

+ Scan result:

C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll -> Adware.Minibug : Cleaned with backup (quarantined).
C:\Program Files\TrojanHunter 4.6\Quarantine\EzIN.dat -> Trojan.Dialer.cs : Cleaned with backup (quarantined).
C:\Program Files\Messenger\msmsgsin.exe -> Trojan.KillAV : Cleaned with backup (quarantined).
C:\WINDOWS\I386\MMSSETUP.CAB/msmsgsin.exe -> Trojan.KillAV : Cleaned with backup (quarantined).


::Report end



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Response Number 5
Name: jabuck
Date: March 14, 2007 at 15:48:25 Pacific
Reply: (edit)

Do you know what this is:

O2 - BHO: MFM Toolbar - {3b1e6f30-e7c7-496e-8aee-9973576547e8} - C:\Program Files\MFM\tbMFM.dll

How is the computer operating?


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Response Number 6
Name: kui
Date: March 14, 2007 at 20:28:21 Pacific
Reply: (edit)

Hi.

No I dont know what it is. The computer is slower than normal, thats the only difference. other than that i dont know what's going on behind the scenes, what do you think that message is??

Worried........


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Response Number 7
Name: jabuck
Date: March 15, 2007 at 03:35:37 Pacific
Reply: (edit)

Lets look a little deeper and see what the following scan can find.

Please download Comboscan from this link:

Comboscan


Close all applications and windows.
Double-click on comboscan.exe to run it, and follow the prompts.
When the scan is complete, a text file will open - ComboScan.txt
Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of ComboScan.txt in your next post.
A folder, C:\ComboScan, will also open. In it will be another text file, Supplementary.txt.
Please attach Supplementary.txt to your post.

Note: some firewalls may warn that sigcheck.exe is trying to access the internet - please ensure that you allow sigcheck.exe permission to do so.


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