I have several viruses that i cannot get rid of because they are in _RESTORE files........i've disable system restore and changed the settings so that hidden files and folders are viewable i've restarted in safe mode and scanned the computer with AVG, trojan hunter, swatit pro, adaware, spyware doctore, zero spyware lite........i was told to reboot using an AVG rescue disk, but i dont know how to properly make the rescue disk so that it works.......i open the my computer icon and click on drive A: to format the disk but it doesnt give me an option to create an ms-dos disk.......PLEASE HELP ME

You can download a bootdisk image from the internet. Try www.bootdisk.com

Then get the DOS trial version of NOD32

Be aware, however, that it may be necessary to format the hard drive and reinstall your operating system if its beyond fixing!

808

one thing i disagree on and see alot of techs doing is giveing up on a customers computer and saying "well u got too many viruses we need to format"...formating the harddrive such be the very last thing on earth to do...all viruses are software and software can be deleted period.

now getting to first post heres how u make a boot disk useing winme.

click my computer,,,drive A: choose format...then checkbox copy system files

once thats done with disk 1 ..go to avg click service..then rescue disk and follow the instructions u need 3 total disk...after they are done put disk1 back in drive and restart u going to enjoy watching avg run at boot up..therefore nothing else will be running but avg until system is clean.

goodluck.

Hi this is to reply to viruskiller101,
we have been hit with a virus and I would like any info that is out there before we have to reformat! We are in perpetual reboot, using a bootdisk brings a black screen with a single smiley face (extended ASCII character)at the bottom of the screen!?!? btw...OS...windows 2000 pro...

hi please include the following info in next post as to better help u with your problems.

1. what antivirus software you are useing
2. what steps have already been taken to resolve the problem
3. how long has the infection been on the system.

now i will try to help u with what limited info u provide..i notice u useing win2000, so try to download this antivirus if u can its the best paid version on the market, but u only need it for the 30day trail to get rid of your problem
www.nod32.com
once u downloaded and install this..restart computer and press f8 key until u get a menu choice screen.........choose safe mode and run nod32 see what u come up with.........

now worse case is possible boot virus or virus running while windows boots up..either one can be solved without haveing the format harddrive.

try this first, and if u still have problems there are more things to do but lets do it step by step.
goodluck.