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Subject: i need help, please

Original Message
Name: numb3rpsunk
Date: October 29, 2007 at 20:58:56 Pacific
Subject: i need help, please
OS: Windows XP
CPU/Ram: ?
Model/Manufacturer: ?
Comment:
ok so i got a virus that seemed to make my internet very slow, and i got spyware that had a little yellow triangle with an exclamation point near my clock that gave me tons of pop ups. so i downloaded avg 7.5, avg anti spyware, ad aware se personal, and spybot. now all of these programs with 2 days of thorough scans seemed to support what i thought. i had a trojan virus and lots of spyware, but these programs did nothing to help only detect. after searching specifically for these problems i found that people used avast! antivirus for the trojan, and SUPERantispyware for the yellow triangle problem. 1 day later they both got taken care. The next day i did scans with all programs including those and nothing is detected, it seems as if im in the clear. BUT BUT my internet is supposed to be super fast and is going as slow or slower than dial up. this has nothing to do with the modem seeing as i play my ps3 lag free, so i dont know what the problem is but i want it fixed. please help!


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Response Number 1
Name: jabuck
Date: October 30, 2007 at 03:48:14 Pacific
Subject: i need help, please
Reply: (edit)

Please download SmitFraudFix from this link http://siri.urz.free.fr/Fix/Smitfra... Then extract the contents to your desktop.

!!!! Only run option #1 as runing the other options on an uninfected computer will damage the desktop.!!!!


Open the "SmitfraudFix" folder and double-click "smitfraudfix.cmd"
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Please download and install the latest version of HijackThis v2.0.2:

Download the HijackThis Installer from this link: HijackThis

1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


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