I need help, I dont know what is happening Security disabled

August 30, 2012 at 11:05:17
Specs: Windows Vista x64 Sp3 Home Premium, Quad core, 4gig ram
I have windows vista 64 (sp3) (home premium)
Im in serious trouble here, I really haven't a clue whats going on
I went to a website and must have got a virus.. my avg poped up with a couple of warnings. so i scanned everything, and it seems things where ok. but I suddenly got a popup:
I also now see my security is off.
Here is my Windows Security Centre when i try to turn it back on:
Here is my Windows Firewall when i try to turn it back on:
Here is my Windows Defender when i try to turn it back on:

I always run AVG free and Spybot Search&Destroy...
So I Run spybot.. and nothing is found
I also run AVG and nothing is found (apart from the constant popups "http://www.fractalscapes.net/prob/04.jpg"

I try to download Microsoft Malicious Software removal kit, .. I download 32bit and 64bit
When i try to run either of them in normal mode or windows safe mode i get this:

I look more online for help and am advised to download and run Malwarebytes.. I download the trial and run it, it finds this:

I run Malwarebytes again and it finds nothing. (i rebooted a few times too)

I am testing things in both normal and safe mode of windows.

All the time in normal mode AVG is poping up ("http://www.fractalscapes.net/prob/01.jpg")
after a fresh boot, i also now see this from AVG

I look again online for help, and someone said something about if i got to admin services/process and look for "security service".. but i cannot find it listed there...
while im there i "happen" to look in "boot/startup tab" and notice some things that perhaps should not be there
I dunno?

Anyway.. I bring up task manager, here is a list (in 3 pics because the list would not fit in one window)

I dunno what to do, so run avg, spybot and malware again and reboot
after i reboot, the popup from avg still persists and all my windows security is still disabled.

I had this tool installed and thought to run it too its called "BFGhost 1.0 Removal Tool"
i got this result: (in 2 pics because the text was going off the edge of the window)

Unfortunately because its a trial, i cannot clean it.

Some notes
I do not have windows vista x64 home premium installation cds... I bought this pc with windows pre-installed on it. (I cant afford to buy it right now either)
I do not have any money to buy expensive virus checkers
I do not have any money to send my pc to a repair shop
I usually run windows with automatic updates off and also I have auto create system restore points off
(i do this because i had an issue years ago where i got a virus and i could not restore because the restore point windows kept creating was infected.. however that is a side issue in context to this)
I am not in anyway knowledgeable with this sort of stuff.

Some other questions
I only have one pc at home.. is with my pc in its current state ok to go online?.. Like feel im taking a risk as it is going online now to seek help.

Anyway, i really dont know what to do, i dont know whats happened, i dont know where to even start to fix this, i dont know if im asking the right questions, i dont know if ive provided enough info.. i dont know where to look for other help, i dont even know what to look for.
Can someone please help me.

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August 30, 2012 at 17:23:19
Thanks for all the SShots & info, everything that is happening is normal for an infected comp, now you have to outsmart it. It is a long process.

I shall deal with the Vista CD issue later.

"is with my pc in its current state ok to go online?.."
Depends what you have on it, if you have credit card details or do online banking, NO.

Run ESET & post the log please.
Why Would I Ever Need an Online Virus Scanner?
I already have an antivirus program installed, isn't that enough?
Once onto a machine, malware can disable antivirus programs, prevent antimalware programs from downloading updates, or prevent a user from running antivirus scans or installing new antivirus software or malware removal tools. At this point even though you are aware the computer is infected, removal is very difficult.
How can I view the log file from ESET Online Scanner?
The ESET Online Scanner saves a log file after running, which can be examined or sent in to ESET for further analysis. The path to the log file is "C:\Program Files\EsetOnlineScanner\log.txt". You can view this file by navigating to the directory and double-clicking on it in Windows Explorer, or by copying and pasting the path specification above (including the quotation marks) into the Start ? Run dialog box from the Start Menu on the desktop.

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August 30, 2012 at 18:21:07
Hi mikesf2, sounds like you may have an unwanted rootkit installed. These 3 free tools are excellent for removing that. Run them in EXACTLY the order listed and DON'T reboot until after the last scan and removal:
1- rkill.exe
2- tdss killer
3- Malwarebytes

If the above does not work, try running these 2 free fully working trials until they run clean
a- trojan remover
b- hitman pro

After all the removals, I would suggest you run Ccleaner Slim:
That will safely clean out all your junk files. Then you can press the registry icon and remove all the obsolete registry items safely.

The above should get you back on track....good luck...

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds

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