I have Packed.Generic.200

Hewlett-packard / Dv6000t
June 22, 2009 at 08:09:01
Specs: Windows XP
I don't know anything about removing viruses and need some help. Norton wants $100 and they only guarantee for 7 days which is crazy to me.

2 days ago I downloaded a driver for a webcam I have and since then my problems have started. Norton says it has found the Packed.Generic.200 virus but it can't remove it.

All of my google searches link that I click on are redirected. My computer freezes time and time again. Sometimes I can't even open Firefox or IE8.

I have since then removed both related software/drivers I found via Add/Remove programs but obviously that didn't help.

What I'm afraid of is that this is going to get a lot worst and soon I won't be able to connect to internet anymore.

Can anyone help? I have Hijackthis, AdAware, Spybot (which has changed since I uploaded and am worried its a dummy or something), Spyware Blaster because a couple months ago I had a pesky Trojan and I"m not sure how I got it.

Manufacturer: Hewlett-packard
Model: Hp pavilion dv6000 (ey799av#aba)
OS: Microsoft Windows XP Professional
CPU/Ram: 1.596 GHz / 1013 MB
Video Card: Mobile Intel(R) 945GM Express Chipset Family
Sound Card: Conexant High Definition Audio

See More: I have Packed.Generic.200

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June 22, 2009 at 10:43:04

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June 22, 2009 at 11:06:13
I just ran norton again and within 10 seconds the scan 'finished' and it says it has found no viruses/malware, etc. I don't trust that answer.

But here are some of the things that Avast anti-virus found:

Infected by Win32.Fasec [Trj]
1. C:\windows\temp\uac4af9.tmp
2. C:\windows\system32\drivers\UACutoyboyljqoaabawu.sys
3. C:\windows\system32\UACadodjoqcrupaqbskp.dll
4. UAChxaltytnomvuvvmpu.dll
5. UACjxujovyqpcjqtjknd.dll
6. UACnaltiymbtyiyqglnl.dll
7. UACwewpoqqruenktvgxy.dll
8. C:\windows\temp\UACd7ac.tmp
**This one said {Object not found} when it came up with avast and I tried to delete so I had to hit ignore.

Infected by Win32.Pathed-KG [Trj]
1. C:\documentsandsettings\xxx\localsettings\temp\UACc46.tmp

[I think I was able to delete the above via Avast]

1. C:\windows\system32\drivers\ UACutoyboyljqoaabawu.sys

Then it listed these files - that I hit ignore on since I have no idea what these files do:
2. UACxyksxisyeoaqoclki.sys
3. system32\UACadodjoqerupaqbskp.dll
4. "\UAChxaltytnomvuvumpu.dll
6. "\UACnaltiymbtyiyqglnl.dll
7. "\UACwewpoqqruenktvgxy.dll
8. temp\UAC3405.tmp
9. system32\drivers\UACutoyboyljqoaabawu.sys

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June 22, 2009 at 11:53:43
Norton has found it again - it says there are now 278 files that are infected. As opposed to 234 files, 2hrs ago.
Some of the file paths are:

Most files have names like anti-virus, malware remover, regfixpro, errorfix scan, etc

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Related Solutions

June 22, 2009 at 11:56:37
Follow these steps in order numbered:

1) Download GMER: http://gmer.net/download.php
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it rapidshare.com. Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

If I'm helping you and I don't reply within 24 hours send me a PM.

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June 22, 2009 at 13:25:51
I have done the above, here is the download link:

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June 22, 2009 at 14:02:18
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

ExecuteAVUpdateEx( 'http://avz.virusinfo.info/avz_up/', 1, '','','');

Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called virusinfo_syscure.zip inside. Upload that file to rapidshare.com and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to rapidshare.com and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

If I'm helping you and I don't reply within 24 hours send me a PM.

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June 22, 2009 at 16:20:05
Sorry it took me a while because the computer keeps freezing so I have to continue to forcefully shut it down.

Here's part 1: http://rapidshare.com/files/2475440...

Going back to work on the DDS part.

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June 22, 2009 at 16:31:01
Part 2: Here is the DDS logs:

a. DDS: http://rapidshare.com/files/2475463...

b. Attach zip: http://rapidshare.com/files/2475464...

I hope I did this right.

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June 22, 2009 at 17:02:19
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step. Also i suggest you only keep one antivirus either avast or norton 360.

1) Run this script in AVZ like before, your computer will reboot:

SearchRootkit(true, true);

2) Attach a Combofix log, please review and follow these instructions carefully.

Download it here -> http://download.bleepingcomputer.co...

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs (http://www.bleepingcomputer.com/forums/topic114351.html Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to rapidshare.com and paste the link here.

3) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as http://rapidshare.com/ Then, Private Message me the Download links to the uploaded files.

If I'm helping you and I don't reply within 24 hours send me a PM.

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June 22, 2009 at 18:46:07
Run a full scan with symantec is your original problem solved?

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June 22, 2009 at 20:14:33
I ran Norton - Outcome:

It said: "Alert Restart Required"
Computer must restart to complete removal of some security risks:
Risk Name:

I clicked on Reboot. Now I am finishing up another scan. Will post results.

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June 22, 2009 at 20:26:44
What was the name of file detected? What path?

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June 22, 2009 at 21:11:45
I just finished running another full norton scan - nothing comes up, no virus or spyware, etc.

So far everything looks good. Computer isn't freezing/crashing.
Thank you for taking your time to help me, greatly appreciated.

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June 22, 2009 at 21:14:02
When I quickly looked at the first Norton scan after combofix reboot - it seemed like a lot of the same file paths as before.

Same as before with: "Most files have names like anti-virus, malware remover, regfixpro, errorfix scan, etc"

But nothing has come up in this last scan I just did with Norton.

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June 23, 2009 at 23:25:21
packed.generic.200 is a win32 trojan that is also known as Alureon.b or .c .it can be removed manually or by using microsoft malicious sofwtare removal tool,follow the instructions given at http://darfuns.com/trojan-removal/w...

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June 24, 2009 at 05:31:25
I had the same virus. Refused to pay Nortons (was not happy that a virus got through in the first place). Installed RAV which quarantined the files infected.

Then I deleted the files.
Which now I realise I shouldnt have done as the computer refuses to boot.

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