i have lost all programs on my laptop

May 29, 2011 at 15:58:04
Specs: Windows xp
we were streaming a movie then this xp thing poped up ran a scan so i shut my laptop down now i have no programs or anythin. when i click on start then all programs it says empty. plus this catalys control centre:host application has encountered a problem and needs to close message keeps poping up and an error: information file not found box pops up please help i think i lost everything

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May 29, 2011 at 16:13:23
What about your backup?

How do you know when a politician is lying? His mouth is moving.

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May 29, 2011 at 16:27:19
i can't even access system restore i'm not sure if i have a back up

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May 29, 2011 at 17:21:52
That is one of the worst problem descriptions that I have ever seen (not talking about the bad grammar and spelling).

1. You were streaming a movie with what program?
2. When you say "shutdown", do you mean a normal Windows shutdown or did you just power off? If you just powered off while programs were updating your C: drive, then your Windows installation might be toast.
3. You don't know if you have a backup? Don't you backup your personal files?
4. What do you mean "can't access system restore"? You cannot find it or booting from your CD and attempting system restore doesn't work?

If you want help from a forum where folks cannot see your PC in person, you need to describe symptoms and actions accurately and precisely.

Good luck.

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