I have a trojan and I can't remove it

April 12, 2011 at 13:03:51
Specs: Windows 7 64 bit, 2.66 Intel Core Duo/4gb RAM
I stupidly downloaded a file one day which has caused my computer to occasionally blue screen and reboot. When browsing on Mozilla I am either redirected to some advertising site or an advert randomly apears. Also i've seen a great decline in performance in internet aplications like Steam, Mozilla and Skype.

I have run countless scans with AVG which occasionally say that Mozilla and Skype have trojans. Every time, AVG is only able to get rid of some of them, with others being "unaccesable to AVG."

I've downloaded the Trojan Remover 30 day trial which in the past has worked for me but it is unable to detect any trojans at all. I think that I may have a Vundo trojan as nothing seems to have detected it. Even a Symantec Vundo remover didnt come up with anything. I've uninstalled Mozilla and Skype for the mean time and that seems to have reduced the blue screening to a minimum.

Please, if someone has any idea what this is or how to remove it I would be very thankfull. Hopefully I wont have to wipe my drive altogether but its looking like thats the only option left. If its any help, I copied the error message I get once I reboot after a blue screen and look forward to any reply. Thanks in advance!

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: 0000000000000008
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF80001E4ED19
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

See More: I have a trojan and I cant remove it

Report •

April 12, 2011 at 15:32:14
try hitman pro, you may wanna dump avg as they have had major problems in the past while. I prefer Avast Free, much better protection.

Some HELP in posting on Computing.net plus free progs and instructions Cheers

Report •
Related Solutions

Ask Question