I can't use internet explorer, i have a virus

August 28, 2010 at 16:37:00
Specs: Windows 7
I accidentally downloaded a virus and after that i cant use Internet Explorer but I can use Opera and Mozilla Firefox, do you know how to get rid of the virus so i don't have to format my computer?

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#1
August 29, 2010 at 14:13:21
you can start with malwarebytes, update it and remove all it finds

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
August 30, 2010 at 13:19:37
You can try running a scan with Microsoft Security Essentials. It is available as a free download from Microsoft. Also, check out these tips for removing viruses from Windows 7 - http://windows.microsoft.com/en-us/...

Once the virus is removed, you may need to set IE8 back to default settings. To do this open IE > Tools > Internet Options > go to the Advanced Tab > and choose Reset.

Hope this helps!

Cheers,
Cassandra
IE Outreach Team


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#3
November 13, 2010 at 20:26:48
Thanks,

The below worked.

Once the virus is removed, you may need to set IE8 back to default settings. To do this open IE > Tools > Internet Options > go to the Advanced Tab > and choose Reset.


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