I made the mistake of not having a firewall on and now AVG has discovered trojan horses and i cant install a firewall, everytime i try my computer restarts itself. Can anyone help me?

U forgot to mention which firewall u were trying to install. Secondly firewalls can only block communications not remove trojans.

Have you removed all the virii that you have first? There are numerous virii that will disable firewall functions and some that make it impossible to install anything. As a backup to AVG, go to either of the following two and run an online scan Housecall Panda Active Scan

Yeh iv removed the viruses, im tried to install norton PF 2003, then Zonealarm 2.5 and theyt both restarted my computer!

Let's see if there is anything left, Go here and download, unzip and run StartupList. Copy and paste the results in a reply. StartupList

StartupList report, 19/01/2003, 11:23:09 StartupList version: 1.51 Started from : C:\Documents and Settings\Administrator\Local Settings\Temp\StartupList.exe Detected: Windows 2000 SP2 (WinNT 5.00.2195) Detected: Internet Explorer v6.00 (6.00.2600.0000) * Using default options ================================================== Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINNT\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVG6\avgserv.exe C:\WINNT\System32\svchost.exe C:\WINNT\System32\nvsvc32.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\ESM2\SAgentNT.exe C:\ESM2\EBRR.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\Explorer.exe C:\WINNT\System32\devldr32.exe C:\WINNT\loadqm.exe C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Internet Explorer\IEXPLORE.exe C:\PROGRA~1\WINZIP\winzip32.exe C:\Documents and Settings\Administrator\Local Settings\Temp\StartupList.exe --------------------- Listing of startup folders: Shell folders Common Startup: [C:\Documents and Settings\All Users\Start Menu\Programs\Startup] Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe EPSON Background Monitor.lnk = C:\ESM2\Stms.exe Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe Norton Personal Firewall.lnk = C:\Program Files\Norton Personal Firewall\IntroWiz.exe --------------------- Checking Windows NT UserInit: [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon] UserInit = C:\WINNT\system32\userinit.exe, --------------------- Autorun entries from Registry: HKLM\Software\Microsoft\Windows\CurrentVersion\Run Synchronization Manager = mobsync.exe /logon UpdReg = C:\WINNT\Updreg.exe NvCplDaemon = RUNDLL32.exe NvQTwk,NvCplDaemon initialize nwiz = nwiz.exe /install NeroCheck = C:\WINNT\System32\NeroCheck.exe LoadQM = loadqm.exe AVG_CC = C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP TkBellExe = C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime ccreg = C:\WINNT\System32\explorer.exe --------------------- Autorun entries from Registry: HKCU\Software\Microsoft\Windows\CurrentVersion\Run Start WingMan Profiler = --------------------- Enumerating Browser Helper Objects: CCHelper - C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} (no name) - c:\winnt\googletoolbar.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7} --------------------- Enumerating Download Program Files: [Yahoo! Audio Conferencing] InProcServer32 = C:\WINNT\Downloaded Program Files\yacscom.dll CODEBASE = http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v43/yacscom.cab [{41F17733-B041-4099-A042-B518BB6A408C}] CODEBASE = http://a1540.g.akamai.net/7/1540/52/20021205/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe [HouseCall Control] InProcServer32 = C:\WINNT\DOWNLO~1\xscan53.ocx CODEBASE = http://a840.g.akamai.net/7/840/537/2003011601/housecall.antivirus.com/housecall/xscan53.cab [Yahoo! Audio UI1] InProcServer32 = C:\WINNT\Downloaded Program Files\yacsui.dll CODEBASE = http://chat.yahoo.com/cab/yacsui.cab [{8522F9B3-38C5-4AA4-AE40-7401F1BBC851}] CODEBASE = http://software.wrn.net/download_file.exe [{8EDAD21C-3584-4E66-A8AB-EB0E5584767D}] CODEBASE = http://toolbar.google.com/data/GoogleActivate.cab [Shockwave Flash Object] InProcServer32 = C:\WINNT\System32\macromed\flash\Flash.ocx CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab [Yahoo! Webcam Viewer Wrapper] InProcServer32 = C:\WINNT\Downloaded Program Files\yvwrctl.dll CODEBASE = http://chat.yahoo.com/cab/yvwrctl.cab --------------------- End of report, 4,913 bytes Report generated in 2.504 seconds Command line options: /verbose - to add additional info on each section /complete - to include empty sections and unsuspicious data /full - to include several rarely-important sections /force9x - to include Win9x-only startups even if running on WinNT /forcent - to include WinNT-only startups even if running on Win9x /forceall - to include all Win9x and WinNT startups, regardless of platform /history - to list version history only

Click Start > Run > type regedit and click OK Click the + next to the following keys HKEY_LOCAL_MACHINE Software Microsoft Windows CurrentVersion Scroll down and click on the Run folder. In the right hand window look for: ccreg = C:\WINNT\System32\explorer.exe Right click on this entry and click delete. Collapse the registry tree, close regedit and reboot. Do a find files for Explorer.exe in the C:\WINNT\System32\ folder and delete it. **Don't delete the Explorer.exe in the C:\WINNT folder.