I cannot load Google, Bing or Yahoo Search

March 17, 2011 at 14:23:55
Specs: Windows XP
I run Mozilla on my computer, recently it quit loading google, bing or yahoo search, I have ran virus scans, malware and such to no avail. I have tried using IE and same thing. I updated both browsers, still nothing. I flushed my dsn's, still..nothing.The firewalls do not have these sites blocked in either browser. Any advise?

See More: I cannot load Google, Bing or Yahoo Search

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#1
March 18, 2011 at 08:20:43
do a full scan with malwarebytes and fix all it finds

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
March 18, 2011 at 08:37:07
Yes I have, the only thing that pops in there is an adtracker from gala, which is where I end up on IE when trying to go to google. That has been fixed and have not used IE so it still runs clean. This doesn't happen on Mozilla.
Virus scans run clean, as does the Super Anit Spyware. I did ipconfigure/dsnflush, and still nothing

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#3
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#4
March 18, 2011 at 16:20:11
Thank you so much! you deserve a medal. Now if you could tell me what happened and what was causing this I would be ecstatic! This happened while we were out of town and had some boys watching our house. Came home to find this problem and some others. I was able to fix the others but this one had been wearing on me for better part of a month! Thanks again and here's the log!!
ComboFix 11-03-18.01 - McKean 03/18/2011 17:04:24.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3062.2607 [GMT -6:00]
Running from: c:\documents and settings\McKean\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
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((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
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c:\documents and settings\All Users\Application Data\fbed1b
c:\documents and settings\All Users\Application Data\fbed1b\163.mof
c:\documents and settings\All Users\Application Data\fbed1b\BackUp\HP Digital Imaging Monitor.lnk
c:\documents and settings\All Users\Application Data\fbed1b\fbed1b8f19c353a49c925eafbc0517f8.ocx
c:\documents and settings\All Users\Application Data\fbed1b\ISE.ico
c:\documents and settings\All Users\Application Data\fbed1b\mozcrt19.dll
c:\documents and settings\All Users\Application Data\fbed1b\sqlite3.dll
c:\documents and settings\All Users\Application Data\fbed1b\xdl9q01u8z6arw7tm9q01u8zo9q01g1u8zfghdw.dll
c:\program files\Internet Explorer\PLUGINS\npqtplugin2.dll
c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
c:\program files\Internet Explorer\PLUGINS\npqtplugin4.dll
c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
c:\program files\Internet Explorer\PLUGINS\npqtplugin6.dll
c:\program files\Internet Explorer\PLUGINS\npqtplugin7.dll
c:\program files\Mozilla Firefox\plugins\npqtplugin2.dll
c:\program files\Mozilla Firefox\Plugins\npqtplugin3.dll
c:\program files\Mozilla Firefox\Plugins\npqtplugin4.dll
c:\program files\Mozilla Firefox\plugins\npqtplugin5.dll
c:\program files\Mozilla Firefox\Plugins\npqtplugin6.dll
c:\program files\Mozilla Firefox\plugins\npqtplugin7.dll
c:\program files\QuickTime\Plugins\npqtplugin2.dll
c:\program files\QuickTime\Plugins\npqtplugin3.dll
c:\program files\QuickTime\Plugins\npqtplugin4.dll
c:\program files\QuickTime\Plugins\npqtplugin5.dll
c:\program files\QuickTime\Plugins\npqtplugin6.dll
c:\program files\QuickTime\Plugins\npqtplugin7.dll
F:\Autorun.inf
.
.
((((((((((((((((((((((((( Files Created from 2011-02-18 to 2011-03-18 )))))))))))))))))))))))))))))))
.
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2011-03-18 14:21 . 2011-02-11 05:54 5943120 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{A04A994A-F2CA-45C6-A632-CD9E55164E75}\mpengine.dll
2011-03-17 21:15 . 2011-03-17 21:15 -------- d-----w- c:\program files\Common Files\Java
2011-03-17 21:15 . 2011-02-03 03:40 472808 ----a-w- c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
2011-03-17 21:14 . 2011-03-17 21:14 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2011-03-17 18:30 . 2011-03-03 18:16 25048 ----a-w- c:\program files\Mozilla Firefox\components\browserdirprovider.dll
2011-03-17 18:30 . 2011-03-03 18:16 140248 ----a-w- c:\program files\Mozilla Firefox\components\brwsrcmp.dll
2011-03-16 21:16 . 2011-03-16 21:16 -------- d-----w- c:\windows\system32\wbem\Repository
2011-03-16 21:15 . 2011-03-16 21:15 -------- d--h--w- c:\windows\system32\GroupPolicy
2011-03-16 21:15 . 2011-03-16 21:15 -------- d-sh--w- c:\documents and settings\All Users\Application Data\ISKUFFFUE
2011-03-16 21:15 . 2011-03-16 21:15 -------- d-----w- c:\program files\Common Files\muvee Technologies
2011-03-16 21:14 . 2011-03-16 21:14 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
2011-03-16 21:14 . 2011-03-16 21:14 -------- d-----w- c:\documents and settings\McKean\Local Settings\Application Data\Temp
2011-03-16 20:14 . 2011-03-16 20:14 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\PCHealth
2011-03-10 01:48 . 2011-02-11 05:54 5943120 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-03-10 01:32 . 2011-03-16 21:15 -------- d-----w- c:\program files\Microsoft Security Client
2011-02-19 23:14 . 2011-02-19 23:14 1409 ----a-w- c:\windows\QTFont.for
2011-02-19 23:13 . 2011-02-19 23:14 -------- d-----w- c:\documents and settings\McKean\Application Data\Nikon
2011-02-19 23:10 . 2011-02-19 23:10 49152 ----a-r- c:\documents and settings\McKean\Application Data\Microsoft\Installer\{D2FCC1AE-6311-47C5-8130-C6C66D77DD71}\ARPPRODUCTICON.exe
2011-02-19 23:09 . 2011-02-19 23:09 335872 ----a-r- c:\documents and settings\McKean\Application Data\Microsoft\Installer\{237CD223-1B9D-47E8-A76C-E478B83CCEA2}\ARPPRODUCTICON.exe
2011-02-19 23:09 . 2011-02-19 23:09 57344 ----a-r- c:\documents and settings\McKean\Application Data\Microsoft\Installer\{87441A59-5E64-4096-A170-14EFE67200C3}\ARPPRODUCTICON.exe
2011-02-19 23:07 . 2011-02-19 23:07 -------- d-----w- c:\documents and settings\All Users\Application Data\Screen Savers
2011-02-19 23:07 . 2011-03-16 21:15 -------- d-----w- c:\program files\Common Files\Nikon
2011-02-19 23:07 . 2011-02-19 23:07 -------- d-----w- c:\documents and settings\All Users\Application Data\Nikon
2011-02-19 23:07 . 2011-02-19 23:08 -------- d-----w- c:\program files\Nikon
2011-02-19 23:06 . 2011-02-19 23:07 -------- d-----w- c:\documents and settings\All Users\Application Data\Ultima_T15
2011-02-19 23:06 . 2011-02-19 23:07 -------- d-----w- c:\documents and settings\All Users\Application Data\EnterNHelp
2011-02-19 23:06 . 2011-02-19 23:06 -------- d-----w- c:\documents and settings\All Users\Application Data\Repeat Routines
2011-02-19 23:05 . 2011-02-19 23:05 131072 ----a-w- c:\program files\Internet Explorer\PLUGINS\npqtplugin.dll
2011-02-19 23:05 . 2011-02-19 23:05 131072 ----a-w- c:\program files\Mozilla Firefox\plugins\npqtplugin.dll
2011-02-19 23:04 . 2011-03-16 21:15 -------- d-----w- c:\program files\QuickTime
2011-02-19 23:04 . 2011-02-19 23:04 -------- d-----w- c:\documents and settings\McKean\Local Settings\Application Data\Apple Computer
2011-02-19 14:07 . 2001-08-18 05:36 5632 ----a-w- c:\windows\system32\ptpusb.dll
2011-02-19 14:07 . 2008-04-14 00:12 159232 ----a-w- c:\windows\system32\ptpusd.dll
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-02-19 23:06 . 2003-03-19 19:05 106496 ----a-w- c:\windows\system32\ATL71.DLL
2011-02-09 13:53 . 2004-08-04 10:00 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53 . 2004-08-04 10:00 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-03 03:40 . 2011-02-05 22:24 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 01:19 . 2011-02-05 22:24 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-02-02 07:58 . 2011-02-05 21:53 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57 . 2011-02-05 21:53 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44 . 2004-08-04 10:00 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09 . 2004-08-04 10:00 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10 . 2004-08-04 10:00 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34 . 2004-08-04 10:00 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-21 01:09 . 2011-02-06 00:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-21 01:08 . 2011-02-06 00:38 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-20 23:59 . 2006-03-04 03:33 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59 . 2004-08-04 10:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59 . 2004-08-04 10:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26 . 2004-08-04 10:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55 . 2004-08-04 10:00 385024 ----a-w- c:\windows\system32\html.iec
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2011-03-17 2423752]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-10 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-01-23 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-01-23 126976]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2009-11-18 54576]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2007-12-11 286720]
"Nikon Transfer Monitor"="c:\program files\Common Files\Nikon\Monitor\NkMonitor.exe" [2009-02-25 479232]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2010-11-30 997408]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-10-29 249064]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-11-18 275072]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\smart web printing\\SmartWebPrintExe.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
.
R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [2/17/2010 12:25 PM 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [5/10/2010 12:41 PM 67656]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
HPService REG_MULTI_SZ HPSLPSVC
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2011-03-18 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2010-11-11 19:26]
.
2011-03-18 c:\windows\Tasks\User_Feed_Synchronization-{7A100F39-95C9-4B6A-B20A-ED9CC3B73F77}.job
- c:\windows\system32\msfeedssync.exe [2009-03-08 11:31]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://google.com/
Trusted Zone: bing.com
Trusted Zone: google.com
FF - ProfilePath - c:\documents and settings\McKean\Application Data\Mozilla\Firefox\Profiles\7xqtbpvl.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: LogMeIn, Inc. Remote Access Plugin: LogMeInClient@logmein.com - %profile%\extensions\LogMeInClient@logmein.com
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
MSConfigStartUp-Internet Security Essentials - c:\documents and settings\All Users\Application Data\fbed1b\ISfbe_2300.exe
.
.
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**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-03-18 17:07
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10l_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(656)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
c:\windows\system32\WININET.dll
.
Completion time: 2011-03-18 17:08:56
ComboFix-quarantined-files.txt 2011-03-18 23:08
.
Pre-Run: 988,762,214,400 bytes free
Post-Run: 988,742,041,600 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - 717ACDB7736981A9BED22C68D423284F

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