how to repair a computer with a virus that wo

April 21, 2011 at 07:58:14
Specs: Windows XP, 1.70 GHz/896MB
I'm getting an Error message; bcmwltry.exe- unable to locate component

this application has failed to start because POWRPROF.dll was not found. Re-installing the application may fix this problem

I can't use restore disc, and it won't allow me to access the internet to update anti-virus software. Any suggestions..........I'm in trouble aren't I ?

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April 21, 2011 at 13:36:48
The reason you can't update your virus definitions is because the application that your computer uses to talk to your router beforehand is failing to load.

Go too the start menu, then the run tab, and type: "sfc /scannow" without the quotes. This will open up the system file checker, which will scan your computer for missing system files, of which POWERPROF.dll is one. It should replace the file with a clean one from microsoft. Let us know if that fixed the problem!

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