how to remove GenericPUP

Acer Aspire predator g7710-u7790a deskto...
June 20, 2010 at 01:11:03
Specs: Windows Vista, 2 quad cpu @ 2.66ghz 2.67ghz/4GB Ram
Hey, i have windows vista. I have McAfee on
my computer and its discovered a program
called GenericPUP.x!d whch it cannot remove
completely comes up with this message. I
don't know if this is a malicious file/program or
not, but I do know that my computer runs
slower and wont let me install programs right. Could
you help me please. btw wont let me do the

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June 20, 2010 at 12:29:00
Generic PUP is a trojan, try scanning with Trojan Remover: , also I'd try scanning in Safe Mode, if you can. If you cannot open any .Exe files, use this fix here: (Click on the .Exe one), I would try installing that fix in Safe Mode as well, if again, possible.

Helpful tips before getting started:

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June 20, 2010 at 12:51:24
Hi there,

i would suggest you to Download "escan antivirus toolkit" from below link and scan the system with it.

Run/Execute the downloaded file (mwav.exe), Update it by clicking on the "Update" option and then select the below option to start the scan.

"Memory / Services", "Registry", "Startup Folders", "System Folders", "Scan
Spyware", "Drive", "All Local Drives" , "Scan All files" and "Scan & Clean".

Do let me have your feedback.
Good Luck.

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