how to remove a worm virus from a blackberry

February 1, 2011 at 05:59:46
Specs: Windows XP
My sons uses his Blackberry for work, his laptop was out of action for most of last year, but in summer, he started receiving emails saying that emails were unable to be sent or received because of worm_mydoom.gen. Eventually he got a new Blackberry, but the problem has arisen again and saying that his email address is being used to send large amounts of spam, as well as files being deleted because of being infected, he now has the use of his laptop again.
Where do you start to solve the problem? Thanks.

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February 1, 2011 at 08:17:50
Wow you may have to call blackberry or his email provider. Smart phone viruses are very rare i would lean towards the possibility of someone hijacked his account at some point not necessarily that his phone is infected.

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