How to get rid of XP Home Security 2012

Toshiba / P30
January 15, 2012 at 18:18:18
Specs: Windows XP SP3, 1.6/.99GB
With the business of the holidays, my friend let her Iolo System Shield expire (yes I didn't buy that as a valid excuse either), and now it seems she has picked up the XP Home Security 2012 virus. I downloaded programs on my computer onto a USB stick suc as PC Doctor, Malware Bytes and Microsoft Security Essentials. When I try to install them on her computer the virus comes up and says to with register or continue, but when you try continue nothing happens and no install takes place. I then tried to follow the manual removal instructions but I cannot start up regedit for the exact same reason. Next I tried to do a system restore but that failed as well on the same reason. I tried installing in safe mode but that did not work either. Does anyone have any suggestions? I was wondering if I could take the drive out f the laptop and use my USB converter to connect it to another machine and try run a scan on it to remove the infection. Of course I worry that if I do that it may affect my computer. The good thing is I have a Norton Ghost image I could restore if something happened to my computer.

My friend also tried to renew her Iolo, and it seemed lke the steps she tried went okay, but the scanner still says it is expired.

See More: How to get rid of XP Home Security 2012

Report •

January 15, 2012 at 18:28:03
Boot into safe mode.

Download and run RKILL.

Download and run MBAM. (update and full scan)

Reboot to normal mode and run MBAM again. (full scan)

Now try to install your programs (MSE & I would run Spybot S&D).

Report •

January 15, 2012 at 18:33:04
Thanks Scooby...I will give a shot and let you know how it goes.

Report •

January 15, 2012 at 23:06:25
Hi Scooby,

I was able to download rkill and run it. This allowed to me install Malware Bytes but not to update it as I could not get an internet connection. I have since found it was probably my router as other devices in my home are unable to get a connection as well. Anyway I ran malware Bytes 3 times cleaning up a bunch of stuff. I then decided to install and run Microsoft Security Essentials. I was able to update it as I had downloaded the offlien file update on another machine. I am running it now but it is taking some time. I will let it run overnight and touch base with you tomorrow. Hopefully all will be well by tomorrow. Thanks again so much for your help.

Report •

Related Solutions

January 17, 2012 at 20:22:10
hi Scooby,

I have completed running MS Security Essentials, Malware Bytes, and spybot. Everything is cleaned up except Spybot reporta Right Media. I have run it twice but even after I clean it up, the next run of Spybot still reports it.

Report •

January 18, 2012 at 14:49:59
Run a temp file cleaner like ATF-Cleaner ..

Sounds like a cookie and you may be picking that up off your ISP. Thats a fairly common one and not dangerous I don think.

I am guessing you are back online now and running ok?

Read the following.. explains how to manually remove and block right media cookie:

Use the manual method as I am not familiar with the exterminate it program.

Report •

January 18, 2012 at 18:10:17
Hi Scooby,

Yes other than the right media, everything seems to be back to normal. I will try out your latest suggestions. Thanks again.

Report •

January 25, 2012 at 17:33:24
Thanks Scooby,

Everything seems to be fine now.

Report •

January 26, 2012 at 08:28:14
so, whatever happened to Iolo system shield that she paid for?
Also, MSE as it is pretty weak and maybe try Avast Free which is much better.

If Iolo System Shield is still in the registry, NOTHING will run properly and MSE is almost impossible to remove from registry.

Some HELP in posting on plus free progs and instructions 7 Medals

Report •

Ask Question