How to Get Rid of Ask.com

June 16, 2011 at 12:27:10
Specs: Windows XP

I finally got Ask.com off my winxp machine, but it took some doing. I don't know which step was the crucial one, but what I did was:

1. run disk clean-up to get rid of all cookies, browser history, cache, etc..
2. delete all folders referencing ask.com or ask toolbar in my program files folder.
3. delete all references to limewire or limewire toolbar--ask seems to be connected to limewire.
4. ran msconfig and stopped any services or start-up items referencing ask or limewire or "updater.exe" which also seems connected to ask.com
5. ran regedit and removed all references to ask.com, ask toolbar, updater, and limewire or limewire toolbar. This took quite a while as there are lots of keys with these terms embedded all over the registry.
6. since ask only kept coming back as the default search engine in Mozilla Firefox, I uninstalled Firefox and reinstalled it.
7. Set Firefox options to clear the history cache upon closing the program.
8. made sure there were no references to ask, limewire, or updater in the windows temp folder.
9. ran a search for any ask.com or ask toolbar dll's just to be sure there was nothing left.
10. Made sure the recycle bin was cleaned out.
11. restarted windows and checked for intrusive search redirects from the address bar to ask.com, which there weren't any.

It seems to have worked, fingers crossed.

Jonathan Evans


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#1
June 16, 2011 at 13:37:52

I would have edited the hosts file first

127.0.0.1 www.ask.com

How do you know when a politician is lying? His mouth is moving.


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#2
June 16, 2011 at 13:48:49

How do you do that?

JE


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#3
June 16, 2011 at 15:31:41

The hosts file is a text file in C"\windows\system32\drivers\etc

There is also lmhosts as well. I guess it couldn't hurt to edit both of them in notepad.

Sending any site to the loopback address should kill it.

How do you know when a politician is lying? His mouth is moving.


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Related Solutions

#4
June 16, 2011 at 20:14:50

J Evans,

Looks as if you spent some time getting rid of that adware annoyance !

When you go to: Start > Control Panel > Add or Remove Programs
Is there any reference to the Ask.com Toolbar there?

If you would like to post a HijackThis log, and an Uninstall List, would be glad to take a look so you can make sure there are no remnants left:


Please download the latest version of HijackThis:
http://www.bleepingcomputer.com/fil...

Save to the Desktop.
Double-click on HJTInstall.exe to install the program.
A prompt appears showing that, by default, it installs to:
C:\Program Files\Trend Micro\HijackThis
Click: Install

At the main screen of the program, click on: Do a system scan and save a log file
When done scanning, a log appears on your Desktop.
>>Save to the Desktop, and post the HijackThis log in your reply.<<


Start HijackThis once again. This time, click on Config > Misc Tools > Open Uninstall Manager

>>Save the Uninstall Manager list to the Desktop, and also post in your reply.<<

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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