How to get rid of a hotmail virus on Mac?

Apple Imac mc508ll/a desktop computer -...
September 9, 2010 at 13:19:22
Specs: Macintosh OS X 10.4
Apparently, my contacts list was hijacked when I opened an e-mail from a hotmail contact/friend who is also a facebook friend. Foolishly, I opened the "No Subject" message from her, but never opened the link that appeared to be some sort of a spam pharmaceutical advertisement.

The next day, it appeared that all of my contacts had received the same spam message, but this time it had my hotmail account as the sender; the only way I even discovered it was that some of my email contacts no longer existed and it was reported that the message "failed" to be delivered.

When I first tried to change my password, my software warned me that the certificate for viewing and changing my personal information was invalid, so I never went any further. Plus, a weird URL seemed to pop up simultaneously that changed the original URL like this:

It looked to me that there was an "interloper" changing the web site from secure to not secure, but when I contacted Hotmail about it, they told me that there wasn't enough information to help me fix the situation.

I have also noticed that when I try to move back to the inbox from the "options" page, the inbox page also gets a weird URL that seems to have a redirect on it. Here's what I mean:

Normally, my inbox URL looks like this:

But sometimes, it looks like this:

(I've inserted the ### simply because I don't know if the real number would make my account hack-able all over again! Sorry.)

I have since changed my password, but this still seems to be happening. I've deleted all my contacts as well.

Can anyone please help with this? It seems the Hotmail folk don't know how to deal with Mac problems (not surprisingly). It also seems that the only alternative left is to close the account, which I am loathe to do.

Any assistance will be enormously appreciated. Thank you!!

See More: How to get rid of a hotmail virus on Mac?

Report •

November 12, 2010 at 07:23:26
Hi, I've been struggling with the same problem for some time now and I am in the same situation and don't know what to do. My iAntiVirus can't detect anything and now downloaded MacScan to see if there's any difference. Treelow, have you had any luck or did you have to change your email address eventually?

Report •

January 22, 2011 at 14:26:11

Report •

Related Solutions

Ask Question