|For people who have no computer language knowledge, the following are step by step simple instructions on how to remove CleanThis from your computer. It may look long and complicated, it is not, just takes patience and rechecking your typing for zero typing errors. If you follow each step slowly and surely, you will get rid of the virus. |
[If CleanThis does not allow you into the Start menu, repeatedly close CleanThis and/or click on the CleanThis button that says to proceed without security or protection, until you are finally able to click on the Start menu and open it.]
click on Start menu, click on Search, click on All Files and Folders, Click on Advanced, click on (check mark) all options except "Case Sensitive", type "gog" in the "All or part of the file name" search field and press Search button. (Type gog not "gog", that is, do not type the quotation marks)
Right mouse click on any files named "gog" that are found through Search. Delete all of the "gog" files. About 32 or so files will go to your trash folder. Make sure you empty your recycle bin. One gog file will remain. It should be in the following "location" --> D:\Documents and Settings\Owner\Application Data. [If it is not in this location, you must write down the location exactly as it is written for later reference.]
Click on Start menu, click on Accessories, click on Command Prompt.
In the Command Prompt window that opens, you should have the following command prompt --> D:\Documents and Settings\Owner [if you don't have this same command prompt, then go to note with **** below]
cd Application Data
rename gog.exe gog.txt
****[If your location address was different from the one above, in the command prompt window, type "cd" (without quotation marks) and type the location address you had written down before, then press Enter, then type "rename gog.exe gog.txt", then press Enter.]
Close command prompt window.
Shut Down computer. I was unable to shut down my computer the preferred way, so I had to hold down my computer's power button for 30 seconds until it finally turned off.
Wait 30 seconds, then power on your computer.
Repeat steps to go back to the command prompt window all the way to the step that says *Type, above. At this point type:
I suggest restarting the computer one more time. The CleanThis virus should be completely erased from your system.