How do I remove win 7 anti-spyware 2011

March 26, 2011 at 04:45:16
Specs: Windows 7, 1090T/8000mb
Hi I am trying to sort out a problem for a friend, with his kids laptop, they have inadvertently installed the notorious malware called "win 7 anti-spyware 2011" . There is loads of info on the web, but most of revolves around buying another dubious software package to cure the problem.
So far, I have found that the malware still functions in safe-mode. It prevents the installed anti-virus programmes from running, with the exception of Panda, which I find odd. I can still open Task Manager, which shows a process called "BGG.exe", as being the culprit, but strangley, I can't locate "BGG.exe" anywhere. Using Task manager again when I ask to look at the location of "BGG.exe" it tells me it is located in "users/username/appdata/local, but there is no sign of it there. Clearly the malware is faking the properties within task manager.
I have even tried looking around in the registry,(although to be honest, I'm never very happy about playing around in there), with no luck.
Can anyone help me.

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March 26, 2011 at 08:50:45
To see the file you need to go to Control Panel/folder options/view, select 'show all files' and take the tick out of 'hide system files (recommended) (bypass the warning, but remember to reset this bit when you've finished).

Then follow the procedure at bleepingcomputer HERE. You don't have to buy any software, you just need Malwarebytes & possibly RKill - both free and safe.

"I've always been mad, I know I've been mad, like the most of us..." Pink Floyd

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