How do I make my subfolders appear?

May 25, 2011 at 20:49:14
Specs: Windows XP
How do I make my subfolders appear in the start menu after getting rid of the windows dowloader virus?

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#1
May 26, 2011 at 07:53:43
should be able to drag and drop

mike


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#2
May 26, 2011 at 07:54:33
or the setting is under customize start menu with properties left link

mike


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#3
May 26, 2011 at 09:33:38
hany001,

Looks as if malware changed Registry settingsā€¦

Please open Registry Editor as follows:
Start > Run, in the Open area, type: regedit
Click OK.

In Registry Editor go to File (upper left), and click: Export
In the prompt that appears...
Save in: Desktop
File name: expreg

Under Export range (at the bottom):
Click: Selected branch
Then, copy/paste the following:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

Click: Save

Now, go to the Desktop, and right click the expreg file
Select: Open with > Notepad
Notepad contains the info we need.

Please post the contents of expreg in your reply.

Note: Please do not do anything else with this file.


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