How do i get rid of unwanted software?

November 15, 2010 at 10:20:23
Specs: Windows Vista
how do i get rid of an unwanted and redundant software that blocks uninstallation with the incorrect message Local Disc C: not available? I have run a number of utilities to see if there is a problem and it is like this program invisible, yet it pops up every time i log on to my profile (and only my profile) and insists on doing a defrag. It is called Ultra Defrag. I tried just deleting all related files (including the "exe" file and it keeps on going. It's zombie software. I also swear i did not download this. I had no need to.
One of the worst things about it is that it claims there are problems that no other utility or security software can detect and then forces PC restarts.
I don't know how to categorize this question, but i look at this as a form of spam.

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#1
November 15, 2010 at 15:46:12
your best thing to do is tell us which software exactly are you refering to? OOOPS ok, it's called Ultradefrag...hmmm...is it listed in add/remove?
If it is, download revo uninstaller and remove it and all the registry items associated with that monster.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#2
November 16, 2010 at 11:49:09
Thanks, I may try that. As i said, when "uninstall" was blocked by this malware, i used the ham handed approach of deleting everything i could locate associated with Ultra Defrag, including the "exe" file.
So, it no longer appears on Vista's list of programs to install/uninstall, yet it continues to exist. Moreover, it appears on list of programs from Vista start up menu. You know, you click the button on the lower left and you can get a list of programs. It still appears there. If i delete it from there, it reappears next time PC is started. It is true zombie software.

My concern with this Revo Uninstaller is that i pay for it and then, because i deleted all associated files, it will find nothing to uninstall. However, if i find no other way, i guess i'll have to try that.

It's like whoever designed this thought of everything to force you to buy the software. The software itself appears to be legitimate, but the way it was delivered it was apparently designed to make you just give up and buy the thing.

anyway, thanks


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#3
November 16, 2010 at 11:54:09
My concern with this Revo Uninstaller is that i pay for it

You obviously didn't read that it is a 30 day fully functional trial...how you missed that is beyond me LOL
I never direct someone to use a pay program, what I suggest is always fully functional ;-)

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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