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how do I get rid of System32?
Name: usako Date: May 26, 2008 at 15:35:42 Pacific OS: windows CPU/Ram: presario 224 GB Product: compaq presario
Comment:
First of all: I know nothing about computers. But by reading on this forum, I beg for help: How can I get rid of a trojan/virus System32?
Name: guapo Date: May 27, 2008 at 07:15:29 Pacific
Reply:
System32 is not the name of the virus. System32 is a much needed directory in Windows. What makes you think you have a virus?
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Response Number 2
Name: usako Date: May 27, 2008 at 09:31:33 Pacific
Reply:
thanks for replying. the desktop backgroung changed to a warning sign, and the screen saver also changed to this bugs eating the desktop icons, I searched for the picture file and I found it in the System32 folder. I don't know what it is, but a warning message pops up stating I have a trojan and it will steal all of my information, to clik on "yes" to download a program. help me! I bought a norton anti virus and it did not help.
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Response Number 3
Name: guapo Date: May 27, 2008 at 18:44:08 Pacific
Reply:
Norton didn't help, what a surprise!
If you found something in system32 that doesn't belong, delete it. Check the registry as well Follow the same path for HKLM and HKCU Software Microsoft Windows Current Version Run
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Response Number 4
Name: Derek Date: May 31, 2008 at 16:49:29 Pacific
Reply:
Don't say "yes" to that program - it is some nasty or other.
Don't delete any file unless you are "absolutely sure" it is safe to do so - you might produce more problems than you fix.
As you say you know nothing about computers I would steer well clear of the registry too - that is for experts and you could create a fine old mess up.
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