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how do I get rid of System32?

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Name: usako
Date: May 26, 2008 at 15:35:42 Pacific
OS: windows
CPU/Ram: presario 224 GB
Product: compaq presario
Comment:

First of all: I know nothing about computers. But by reading on this forum, I beg for help: How can I get rid of a trojan/virus System32?



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Response Number 1
Name: guapo
Date: May 27, 2008 at 07:15:29 Pacific
Reply:

System32 is not the name of the virus. System32 is a much needed directory in Windows. What makes you think you have a virus?


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Response Number 2
Name: usako
Date: May 27, 2008 at 09:31:33 Pacific
Reply:

thanks for replying. the desktop backgroung changed to a warning sign, and the screen saver also changed to this bugs eating the desktop icons, I searched for the picture file and I found it in the System32 folder. I don't know what it is, but a warning message pops up stating I have a trojan and it will steal all of my information, to clik on "yes" to download a program. help me! I bought a norton anti virus and it did not help.


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Response Number 3
Name: guapo
Date: May 27, 2008 at 18:44:08 Pacific
Reply:

Norton didn't help, what a surprise!

If you found something in system32 that doesn't belong, delete it. Check the registry as well
Follow the same path for HKLM and HKCU
Software
Microsoft
Windows
Current Version
Run


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Response Number 4
Name: Derek
Date: May 31, 2008 at 16:49:29 Pacific
Reply:

Don't say "yes" to that program - it is some nasty or other.

Don't delete any file unless you are "absolutely sure" it is safe to do so - you might produce more problems than you fix.

As you say you know nothing about computers I would steer well clear of the registry too - that is for experts and you could create a fine old mess up.

Download, install and run "a-squared Free 3.5" from here:
http://www.emsisoft.com/en/software...

The above takes a while to run through bit it might find and fix it.

Keep an eye on here for more advice.

some other bloke...


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Response Number 5
Name: ak2ok
Date: June 5, 2008 at 15:31:52 Pacific
Reply:

Only microsoft can fix system32 virus problems. you need Microsoft Live OneCare to remove it.

You can get full version live one care free for 90 days here

http://www.kamrock.net/liveone.htm


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Response Number 6
Name: usako
Date: June 9, 2008 at 11:13:53 Pacific
Reply:

thanks to all, after a week of bugs eating my desktop icons I had to take it to a computer repair shop. :(
thanks again for replying to my post!!!


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Response Number 7
Name: guapo
Date: June 9, 2008 at 15:35:07 Pacific
Reply:

Don't forget to tell us what they did to fix it.


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