how do I get rid of clickbattery redirector

June 8, 2011 at 08:56:02
Specs: Windows XP
google redirects me to clickbattery

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#1
June 8, 2011 at 12:25:58
ppjl,

Please re-start your computer.
Tap the F8 key before Windows starts, to bring up the Windows Advanced Options menu

Use the arrow keys to select Safe Mode with Networking

Press: Enter

In Safe Mode with Networking, download iExplore.exe, which is a renamed copy of RKill:
http://www.bleepingcomputer.com/dow...

[If the file does not download, paste the following, >without the brackets<, in the address bar of your browser:
[http://www.bleepingcomputer.com/download/anti-virus/rkill]

Save the file to the Desktop, and double-click on it.
Ignore any messages, and allow the file to run until the command window closes.

Next, if you need to get the Windows Desktop displayed properly, do the following:

Please start Task Manager (Press: Ctrl Alt Delete simultaneously)
In the Task Manager prompt, click on File (upper left) and select New Task (Run...) from the menu.

In the Create New Task, Open area, type Explorer.exe
Press: OK

You should be back at your Windows Desktop.

Once your Desktop has returned the first thing we need to fix a Windows Registry value.

Download the following Shell.reg file:
http://download.bleepingcomputer.co...

[If the file does not download, paste the following, >without the brackets<, in the address bar of your browser:
[http://download.bleepingcomputer.com/reg/shell.reg]

Save the file to your Desktop.

Locate the shell.reg file on your desktop and double-click on it.
When Windows asks if you would like the data to be merged, allow it to do so.

Without a reboot, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:
http://download.cnet.com/Malwarebyt...

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.


Please post the Malwarebytes log in your reply so we can see where we are at, and plan any additional removal strategy.


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#2
June 8, 2011 at 12:39:25
Thanks, Worked perfectly

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#3
June 8, 2011 at 16:08:24
If you have additional problems, post back!

Have a great week!!


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