How can I stop browser redirection

September 9, 2013 at 22:47:16
Specs: Windows 7
(https://fbcdn-sphotos-a-a.akamaihd.net/hphotos-ak-ash3/hellocdn.html?v=1.)

Whenever I open my browser, new tabs opens automatically and leads me to the above page. I have no idea how to get rid of it. By the way, my computer is Dell, win 7 64 bit.


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#1
September 10, 2013 at 04:42:28
Hi BreeBree,

Try performing a virus scan using the antivirus installed on the system.

Let us know which browser are you using.

Did you try resetting the browser. Refer to the link mentioned below:

http://dell.to/15SGKUG

NOTE: The link mentioned above is for Internet Explorer.

For Google Chrome refer to the link mentioned below:

http://dell.to/17Nvhuc

Thanks & Regards
Manshu S
#iworkfordell

message edited by DellManshuS


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#2
September 12, 2013 at 17:41:47
After trying DellManshuS links & the issue is not resolved, this is what I would do.

1: Uninstall Facebook Messenger.
http://www.wikihow.com/Uninstall-Fa...

2: If you decide to reinstall Facebook Messenger, you must change the password.


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