How can I remove Mal/Generic-A

May 19, 2009 at 06:14:58
Specs: Windows XP
Is there a way to remove Mal/Generic-A ?

I have scanned with webroot which finds AV engine detected Mal/Generic-A in file \\?\globalroot\systemroot\system32\gxvxcdmiildhmexisccvodmsvqfvtojosdblp.dll
Virus found: Mal/Generic-A

I have loaded Malwarebytes and Nortin AV b ut neither oick this up.

See More: How can I remove Mal/Generic-A

Report •

May 19, 2009 at 06:20:24
Can you please post your AVZ log:

1) To create the logfile, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

2) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

3) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial


To Private Message me Click Here

Report •

May 19, 2009 at 21:09:30
The Zip files are corrupt when tring to extract? I have used WinRar and XP compress file extract.

Also the website is in Russian. Is this correct?

Report •

May 19, 2009 at 21:21:36
Yes its russian site. Try:

To Private Message me Click Here

Report •

Related Solutions

May 20, 2009 at 00:50:31
Rebooted system would not start... Rebooted again found new hardware wizard start..cancelled this.

. Download Link: Click here to download file
MD5: 1C025EBDCEC87EA0638954512B8F42DA

Report •

May 20, 2009 at 05:38:30
Run this script in AVZ. Your PC will reboot:

SearchRootkit(true, true);

After your PC reboots follow:

Attach a Combofix log, please review and follow these instructions carefully.

Download it here ->

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs ( Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please attach it to your next post.

To Private Message me Click Here

Report •

May 20, 2009 at 22:42:31
Taken me all day issues with reboots and files not loading..

anyway I have uploaded the combofix file to.

1. Download Link: Click here to download file
MD5: DAA34231AB1191502069AC2A2161A60D

1. Delete Link: Click here to delete file

Report •

May 21, 2009 at 04:17:19
Please follow:

1) Uninstall Combofix by: pause Antivirus/Sypware programs ( Programs to disable) > Start > run > type combofix /u > ok. Or Start > run > type 234 /u > ok.

2) Download and run Kaspersky AVP tool:

Once you download and start the tool select all the objects/places to be scanned and hit Scan. Fix what it detects and at the end of the scan post screen shot/log of detected items that is fixed and which it could not fix.

3) Run full Scan with Superantispyware - Post the scan log at the end, fix what it detects.

5) Scan with webroot and see if it still detects the virus and report back.

To Private Message me Click Here

Report •

May 22, 2009 at 22:01:50
avz00001.dta Backdoor.Trojan
uteznze4.sys Trojan Horse
uteznze4.sys Trojan Horse
uteznze4.sys Trojan Horse
gxvxcdmiildhmexisccvodmsvqfvtojosdblp.dll Backdoor.Trojan
gxvxcdmiildhmexisccvodmsvqfvtojosdblp.bak Backdoor.Trojan

These are the files my Symatec AV pickup on reboot these have now been quarantined. Webroot has found nothing else and things appear to be working fine now. Thank you for your assistance and help.

Report •

Ask Question