Does anyone know of a virus that would not allow me to view the hotmail main sign in page. its says its loading,it says it has loaded in the URL and its still just a blank page. SOS

A virus or spyware can cause it, but there are other causes and you can find them by doing a google search for "hotmail blank page". If you want to post a Hijack This log and we'll look for viruses or spyware.You can download the newest version of Hijack This, which we will need, at this link http://www.tomcoyote.org/hjt/ then place it into a folder of it's on, such as C:\HJT, so that back up copies can be made and not clutter your desktop or other folders and the backup copies of deleted items can be easily located if needed. Once saved double click HijackThis.exe, and press "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log, Ctrl-A to Select All, and copy its contents into the text editor at this forum. Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.

Thanks for your quick reply! Logfile of HijackThis v1.99.1 Scan saved at 9:25:34 AM, on 1/9/2006 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe c:\program files\Vet\isafe.exe C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe C:\WINDOWS\System32\DVDRAMSV.exe C:\WINDOWS\System32\svchost.exe c:\PROGRA~1\Vet\VetMsg.exe C:\WINDOWS\Explorer.exe C:\PROGRA~1\Vet\VetTray.exe C:\Program Files\TOSHIBA\TouchPad\TPTray.exe C:\WINDOWS\System32\igfxtray.exe C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\System32\ezSP_Px.exe C:\Program Files\EzButton\CPLDBL10.exe C:\Program Files\TOSHIBA\Power Management\CePMTray.exe C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe C:\Program Files\Apoint2K\Apoint.exe C:\Program Files\QuickTime\qttask.exe C:\Documents and Settings\user\My Documents\Ipod\iTunesHelper.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\Microsoft Office\Office\OSA.exe C:\Documents and Settings\user\My Documents\Ipod\bin\iPodService.exe C:\Program Files\Apoint2K\Apntex.exe C:\Documents and Settings\user\My Documents\My Received Files\hijackthis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - Default URLSearchHook is missing O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - blank (file missing) O2 - BHO: (no name) - {CED10D44-CA16-8BB5-CDF7-2FBE456566A6} - (no file) O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - blank (file missing) O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - blank (file missing) O4 - HKLM\..\Run: [VetTray] c:\PROGRA~1\Vet\VetTray.exe O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKLM\..\Run: [CPLDBL10] C:\Program Files\EzButton\CPLDBL10.exe O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe O4 - HKLM\..\Run: [AWMON] "C:\Documents and Settings\user\Desktop\Ad-Watch.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Documents and Settings\user\My Documents\Ipod\iTunesHelper.exe" O4 - HKLM\..\Run: [avast!] C:\DOCUME~1\user\MYDOCU~1\MYRECE~1\ashDisp.exe O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ccleaner] "C:\Documents and Settings\user\My Documents\My Received Files\CC\CCleaner\ccleaner.exe" /AUTO O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.exe O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll O16 - DPF: {13EC55CF-D993-475B-9ACA-F4A384957956} (Controller Class) - https://www.windowsonecare.com/install/cli/0.8.0794.44/WinSSWebAgent.CAB O16 - DPF: {1DA3C4AB-E6B6-47A6-B0F3-1BD81524B51B} - http://www.activeworlds.com/products/ActiveWorldsDownload.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by103fd.bay103.hotmail.msn.com/resources/MsnPUpld.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Documents and Settings\user\My Documents\My Received Files\aswUpdSv.exe (file missing) O23 - Service: avast! Antivirus - Unknown owner - C:\Documents and Settings\user\My Documents\My Received Files\ashServ.exe (file missing) O23 - Service: avast! Mail Scanner - Unknown owner - C:\Documents and Settings\user\My Documents\My Received Files\ashMaiSv.exe" /service (file missing) O23 - Service: avast! Web Scanner - Unknown owner - C:\Documents and Settings\user\My Documents\My Received Files\ashWebSv.exe" /service (file missing) O23 - Service: CA ISafe (CAISafe) - Computer Associates International, Inc. - c:\program files\Vet\isafe.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe (file missing) O23 - Service: Symantec Password Validation (ccPwdSvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe (file missing) O23 - Service: Symantec Settings Manager (ccSetMgr) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe (file missing) O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\TOSHIBA\Power Management\CeEPwrSvc.exe O23 - Service: DVD-RAM_Service - Matsus---a Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Documents and Settings\user\My Documents\Ipod\bin\iPodService.exe O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Unknown owner - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe (file missing) O23 - Service: ScriptBlocking Service (SBService) - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing) O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe (file missing) O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe (file missing) O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - c:\PROGRA~1\Vet\VetMsg.exe

Download abiutbuster 6.0 from this link http://www.malwarebytes.org/AboutBuster.zip Reboot into safe mode by following the directions here Run AboutBuster 6.0 and select "Begin Removal". Make sure you click "Yes" to every message box that appears. Restart your computer and run AboutBuster one final time. Run Ht again, close all windows and browsers except HT, place a check to the left of the following items and press "fix checked": R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {CED10D44-CA16-8BB5-CDF7-2FBE456566A6} - (no file) O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - blank (file missing) 6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) Post a new Ht log.