I am having a couple of problems that I believe are spy-ware related. I have run Spybot-S&D 1.2 and Ad-aware 6.0 and cleaned everything they could find, but I am still experiencing problems. I have run a HijackThis scan and have included the log file below. I would appreciate it if someone could take a look at this and let me know if they see anything that needs to be removed. Many thanks. Jon Logfile of HijackThis v1.97.7 Scan saved at 7:36:02 PM, on 1/8/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\Ati2evxx.exe C:\Program Files\Common Files\EPSON\EBAPI\ SAgent2.exe C:\WINDOWS\System32\tcpsvcs.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\ nopdb.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.exe C:\Program Files\Common Files\Real\ Update_OB\realsched.exe D:\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\ Main,Search Bar = about:blank R3 - URLSearchHook: (no name) - _{CFBFAE00- 17A6-11D0-99CB-00C04FD64497} - (no file) R3 - URLSearchHook: (no name) - _{5D60FF48- 95BE-4956-B4C6-6BB168A70310} - (no file) O2 - BHO: (no name) - {01C5BF6C-E699-4CD7- BEA1-786FA05C83AB} - C:\Program Files\ AproposClient\AproposPlugin.dll O2 - BHO: (no name) - {06849E9F-C8D7-4D59- B87D-784B7D6BE0B3} - C:\Program Files\ Adobe\Acrobat 5.0\Reader\ActiveX\ AcroIEHelper.ocx O2 - BHO: (no name) - {2D0A4ACB-C2E4-4303- 8675-F0AC6B17691E} - C:\WINDOWS\System32\ drmv2iclt.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD- A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF- 3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\ NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2- 876E-00A0C9082467} - C:\WINDOWS\system32\ msdxm.ocx O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\ Common Files\Real\Update_OB\realsched.exe" - osboot O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {02BF25D5-8C17-4B23-BC80- D3488ABDDC6B} (QuickTime Object) - http:// www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {41F17733-B041-4099-A042- B518BB6A408C} - http://a1540.g.akamai.net/7/ 1540/52/20020713/qtinstall.info.apple.com/ samantha/us/win/QuickTimeInstaller.exe O16 - DPF: {56336BCB-3D8A-11D6-A00B- 0050DA18DE71} (RdxIE Class) - http:// 207.188.7.150/1111f926e81b4e5bf819/netzip/ RdxIE601.cab O16 - DPF: {597C45C2-2D39-11D5-8D53- 0050048383FE} (OPUCatalog Class) - http:// office.microsoft.com/productupdates/content/ opuc.cab O16 - DPF: {90C9629E-CD32-11D3-BBFB- 00105A1F0D68} (InstallShield International Setup Player) - http://admin.pressplay.com/duet/ registration/isetup.cab O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD- 00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/ SSC/SharedContent/common/bin/cabsa.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8- 444553540000} (Shockwave Flash Object) - http:/ /download.macromedia.com/pub/shockwave/ cabs/flash/swflash.cab O16 - DPF: {D7959311-BFA5-11D4-AC33- 0050DA92CB80} (VRmallViewer Class) - http:// download.humandream.com:8085/cabs/ VRmall.cab O16 - DPF: {DF6A0F17-0B1E-11D4-829D- 00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/ TemplateGallery/downloads/outc.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6- 0060082AA75C} (GpcContainer Class) - https:// accordent.webex.com/client/latest/webex/ ieatgpc.cab O17 - HKLM\System\CCS\Services\Tcpip\..\ {F9943410-E418-45BA-85F3-F71741B33BDB}: NameServer = 206.13.29.12

Fix these; R3 - URLSearchHook: (no name) - _{CFBFAE00- 17A6-11D0-99CB-00C04FD64497} - (no file) R3 - URLSearchHook: (no name) - _{5D60FF48- 95BE-4956-B4C6-6BB168A70310} - (no file) O2 - BHO: (no name) - {01C5BF6C-E699-4CD7- BEA1-786FA05C83AB} - C:\Program Files\ AproposClient\AproposPlugin.dll O2 - BHO: (no name) - {2D0A4ACB-C2E4-4303- 8675-F0AC6B17691E} - C:\WINDOWS\System32\ drmv2iclt.dll O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\ Common Files\Real\Update_OB\realsched.exe" - osboot O16 - DPF: {56336BCB-3D8A-11D6-A00B- 0050DA18DE71} (RdxIE Class) - http:// 207.188.7.150/1111f926e81b4e5bf819/netzip/ RdxIE601.cab reboot and delete the Apropos Client folder.

Thank you for the feedback; it is greatly appreciated. That seems to have fixed the problem. Everything seems to be back to normal now. Computer Cops suggested that I also fix the following items: O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD- 00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/ SSC/SharedContent/common/bin/cabsa.cab O16 - DPF: {E06E2E99-0AA1-11D4-ABA6- 0060082AA75C} (GpcContainer Class) - https:// accordent.webex.com/client/latest/webex/ ieatgpc.cab And delete the following file after reboot: C:\Program Files\Common Files\Real\ Update_OB\realsched.exe The latest HijackThis log file is included below. Thanks again! Logfile of HijackThis v1.97.7 Scan saved at 5:46:40 PM, on 1/9/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\Ati2evxx.exe C:\Program Files\Common Files\EPSON\EBAPI\ SAgent2.exe C:\WINDOWS\System32\tcpsvcs.exe C:\PROGRA~1\NORTON~1\SPEEDD~1\ nopdb.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.exe D:\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\ Main,Search Bar = about:blank O2 - BHO: (no name) - {06849E9F-C8D7-4D59- B87D-784B7D6BE0B3} - C:\Program Files\ Adobe\Acrobat 5.0\Reader\ActiveX\ AcroIEHelper.ocx O2 - BHO: NAV Helper - {BDF3E430-B101-42AD- A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF- 3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\ NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2- 876E-00A0C9082467} - C:\WINDOWS\system32\ msdxm.ocx O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O16 - DPF: {02BF25D5-8C17-4B23-BC80- D3488ABDDC6B} (QuickTime Object) - http:// www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {41F17733-B041-4099-A042- B518BB6A408C} - http://a1540.g.akamai.net/7/ 1540/52/20020713/qtinstall.info.apple.com/ samantha/us/win/QuickTimeInstaller.exe O16 - DPF: {597C45C2-2D39-11D5-8D53- 0050048383FE} (OPUCatalog Class) - http:// office.microsoft.com/productupdates/content/ opuc.cab O16 - DPF: {90C9629E-CD32-11D3-BBFB- 00105A1F0D68} (InstallShield International Setup Player) - http://admin.pressplay.com/duet/ registration/isetup.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8- 444553540000} (Shockwave Flash Object) - http:/ /download.macromedia.com/pub/shockwave/ cabs/flash/swflash.cab O16 - DPF: {D7959311-BFA5-11D4-AC33- 0050DA92CB80} (VRmallViewer Class) - http:// download.humandream.com:8085/cabs/ VRmall.cab O16 - DPF: {DF6A0F17-0B1E-11D4-829D- 00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/ TemplateGallery/downloads/outc.cab O17 - HKLM\System\CCS\Services\Tcpip\..\ {F9943410-E418-45BA-85F3-F71741B33BDB}: NameServer = 206.13.29.12

There may be another 016 line to remove, not sure. I did find your other post. Follow the tips under my name, staying safe is all I ask for my help.

Logfile of HijackThis v1.97.7 Scan saved at 2:25:35 PM, on 1/28/2004 Platform: Windows 2000 SP4 (WinNT 5.00.2195) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\System32\ibmpmsvc.exe C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe C:\WINNT\system32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\spoolsv.exe C:\WINNT\System32\Ati2evxx.exe C:\Program Files\Command Software\Command AntiVirus\avinitnt.exe C:\Program Files\Common Files\Command Software\dvpapi.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\WINNT\System32\QCONSVC.exe C:\WINNT\system32\regsvc.exe C:\WINNT\system32\MSTask.exe C:\Program Files\Command Software\Command AntiVirus\schscnt.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\WINNT\system32\stisvc.exe C:\WINNT\System32\WBEM\WinMgmt.exe C:\WINNT\system32\svchost.exe C:\WINNT\Explorer.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe C:\WINNT\system32\RunDll32.exe C:\WINNT\System32\TpScrLk.exe C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe C:\WINNT\AGRSMMSG.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.exe C:\Program Files\Analog Devices\SoundMAX\Smtray.exe C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe C:\PROGRA~1\COMMAN~1\COMMAN~1\dvprpt.exe C:\PROGRA~1\COMMAN~1\COMMAN~1\avtray.exe C:\WINNT\system32\dla\tfswctrl.exe C:\WINNT\system32\ctfmon.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe C:\WINNT\system32\wuauclt.exe C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe C:\DOCUME~1\leeson\LOCALS~1\Temp\pftD~tmp\Setup.exe C:\DOCUME~1\leeson\LOCALS~1\Temp\pft10~tmp\Setup.exe C:\DOCUME~1\leeson\LOCALS~1\Temp\pft13~tmp\Setup.exe C:\Program Files\Internet Explorer\IEXPLORE.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\Documents and Settings\leeson\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.quiksearchgenealogy.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.2020search.com/search/9884/search.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quiksearchgenealogy.com/ R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.quiksearchgenealogy.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quiksearchgenealogy.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.2020search.com/search/9884/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.quiksearchgenealogy.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.quiksearchgenealogy.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.2020search.com/search/9884/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quiksearchgenealogy.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quiksearchgenealogy.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.2020search.com/search/9884/search.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quiksearchgenealogy.com/ R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quiksearchgenealogy.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.quiksearchgenealogy.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.quiksearchgenealogy.com/ R3 - URLSearchHook: MailTo Class - {0FA33B6C-71BC-69D3-DB7A-472A4D6F3452} - C:\Program Files\Common Files\Microsoft Shared\Web Folders\pubplace.dll N1 - Netscape 4: user_pref("browser.startup.homepage", "http://www.sheridanc.on.ca/"); (C:\Program Files\Netscape\Users\default\prefs.js) N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.sheridanc.on.ca/"); (C:\Documents and Settings\leeson\Application Data\Mozilla\Profiles\default\m1vrgmgp.slt\prefs.js) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: Microsoft Excel - {17DA0C9E-4A27-4ac5-BB75-5D24B8CDB972} - C:\DOCUME~1\leeson\APPLIC~1\MICROS~1\Office\Excel10.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: (no name) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINNT\system32\dla\tfswshx.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx O4 - HKLM\..\Run: [AtiPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" O4 - HKLM\..\Run: [IgfxTray] "C:\WINNT\System32\igfxtray.exe" O4 - HKLM\..\Run: [TPHOTKEY] "C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe" O4 - HKLM\..\Run: [BMMGAG] "RunDll32 C:\PROGRA~1\ThinkPad\UTILIT~1\pwrmonit.dll,StartPwrMonitor" O4 - HKLM\..\Run: [BMMLREF] "C:\Program Files\ThinkPad\Utilities\BMMLREF.exe" O4 - HKLM\..\Run: [TPKBDLED] "C:\WINNT\System32\TpScrLk.exe" O4 - HKLM\..\Run: [TPKMAPMN] "C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe" O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" O4 - HKLM\..\Run: [QCWLICON] "C:\Program Files\ThinkPad\ConnectUtilities\QCWLICON.exe" O4 - HKLM\..\Run: [Smapp] "C:\Program Files\Analog Devices\SoundMAX\Smtray.exe" O4 - HKLM\..\Run: [ATIModeChange] "Ati2mdxx.exe" O4 - HKLM\..\Run: [QCTray] "C:\PROGRA~1\ThinkPad\CONNEC~1\QCTray.exe" O4 - HKLM\..\Run: [Synchronization Manager] "mobsync.exe " /logon O4 - HKLM\..\Run: [cuagent] "C:\PROGRA~1\COMMAN~1\COMMAN~1\cuagent.exe" O4 - HKLM\..\Run: [dvprpt] "C:\PROGRA~1\COMMAN~1\COMMAN~1\dvprpt.exe" O4 - HKLM\..\Run: [avtray] "C:\PROGRA~1\COMMAN~1\COMMAN~1\avtray.exe" O4 - HKLM\..\Run: [CSAV_CheckViruses] "C:\PROGRA~1\COMMAN~1\COMMAN~1\vchk.exe" O4 - HKLM\..\Run: [dla] "C:\WINNT\system32\dla\tfswctrl.exe" O4 - HKCU\..\Run: [ctfmon.exe] "ctfmon.exe" O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.exe" /background O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: hp psc 1000 series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe O4 - Global Startup: hpoddt01.exe.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe O4 - Global Startup: winlogon.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37929.5344560185 O16 - DPF: {CAFEEFAC-0014-0000-0003-ABCDEFFEDCBA} (Java Runtime Environment 1.4.0_03) - O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab