I am having a problem with a trojan or dialler or something. I've run AdAware, Spybot, SpyWareGuard, SpySweeper, SpyRemover and CWShredder but it's still in the system. I have run HiJackThis and enclose the log for an expert to look at: Logfile of HijackThis v1.97.7 Scan saved at 12:29:46 PM, on 1/30/04 Platform: Windows 98 Gold (Win9x 4.10.1998) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\WINDOWS\SYSTEM\KERNEL32.DLL C:\WINDOWS\SYSTEM\MSGSRV32.exe C:\WINDOWS\SYSTEM\MPREXE.exe C:\WINDOWS\SYSTEM\mmtask.tsk C:\WINDOWS\SYSTEM\MSTASK.exe C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.exe C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.exe C:\WINDOWS\SYSTEM\RNAAPP.exe C:\WINDOWS\SYSTEM\TAPISRV.exe C:\WINDOWS\EXPLORER.exe C:\WINDOWS\TASKMON.exe C:\WINDOWS\SYSTEM\SYSTRAY.exe C:\WINDOWS\SYSTEM\STIMON.exe C:\WINDOWS\STARTER.exe C:\PROGRAM FILES\IOMEGA\DRIVEICONS\IMGICON.exe C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.exe C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.exe C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.exe C:\WINDOWS\SYSTEM\HPZTSB05.exe C:\WINDOWS\SYSTEM\SPOOL32.exe C:\PROGRAM FILES\B'S CLIP\BSCLIP.exe C:\PROGRAM FILES\CRICK SOFTWARE\USB KEYS2\USBKEYS.exe C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.exe C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.exe C:\PROGRAM FILES\SPYWAREGUARD\SGMAIN.exe C:\PROGRAM FILES\SPYWAREGUARD\SGBHP.exe C:\WINDOWS\RUNDLL32.exe E:\ANTI-SPYWARE\HIJACKTHIS\HIJACKTHIS.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tesco.net R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr/defaults/sb/*http://www.yahoo.com/ext/search/search.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.tesco.net R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.companion.yahoo.com/slv/ycheck/as/*http://search.yahoo.com/search?p=%s O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\PROGRAM FILES\SPYWAREGUARD\DLPROTECT.DLL O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe O4 - HKLM\..\Run: [SystemTray] SysTray.exe O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.exe O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\DEFALERT.exe O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.exe /LOADQUIET O4 - HKLM\..\Run: [Norton eMail Protect] C:\Program Files\Norton AntiVirus\POPROXY.exe O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART O4 - HKLM\..\Run: [POINTER] point32.exe O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\SYSTEM\hpztsb05.exe O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\BSCLIP.exe O4 - HKLM\..\Run: [USBKeys] C:\Program Files\Crick Software\USB Keys2\\USBKeys.exe -winstartup O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe" O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0 O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.exe O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O14 - IERESET.INF: START_PAGE_URL=http://www.tesco.net O15 - Trusted Zone: http://register-tesco.qa.business.ntl.com O15 - Trusted Zone: http://memberservices.tesco.net O16 - DPF: Win32 Classes - file://C:\WINDOWS\Java\classes\win32ie4.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab O16 - DPF: {AB294EC6-7ADA-11D4-9D5F-00B0D04BBD07} (msichat50 Client Control) - http://www.ichat.com/custom/nativeclient/msichat.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst.cab O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/plugins/en_US/DjVuControl.cab O16 - DPF: {861DB4B6-3838-11D2-8E50-002018200E57} (MrSIDI Control) - http://images.myfamily.net/isfiles/downloads/MrSIDI.cab O16 - DPF: {4C759EC6-96BD-4551-A320-E61A1D68437F} - http://toolbar.globalwebsearch.com/toolbar/gws.cab O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://D:\SuperCD\IntraLaunch.CAB O16 - DPF: {42F2D240-B23C-11D6-8C73-70A05DC10000} - http://63.217.31.12/dial4/058729uk.exe O16 - DPF: NTLSignup - https://tesco.autoregister.net/tesco/NTLSignup.cab TIA

Looks Like the global web search try this site for removal GLOBAL

Thanks for the reply BigBob I've tried it and it didn't work (I even ran the uninstaller in safe mode). Any other ideas? TIA