I'm in the process of fixing my computer, and it's finally allowing me to download programs. So, I've downloaded Hijack this and I'm hoping someone can help me out with it. Here's the logfile: Logfile of HijackThis v1.97.7 Scan saved at 1:18:46 PM, on 2/1/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\slserv.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\S3tray2.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\aim\aim.exe C:\Program Files\BigFix\BigFix.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe C:\Program Files\Netscape\Netscape\Netscp.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Documents and Settings\Lindsay\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.blazefind.com/search.php?search=%s R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.blazefind.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bsu.edu/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.blazefind.com/search_page.php R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.blazefind.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.sqwire.com/homepage.php?aid=975 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/ R3 - Default URLSearchHook is missing F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe N3 - Netscape 7: user_pref("browser.startup.homepage", "www.bsu.edu"); (C:\Documents and Settings\Lindsay\Application Data\Mozilla\Profiles\default\kcr39vd2.slt\prefs.js) N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Lindsay\Application Data\Mozilla\Profiles\default\kcr39vd2.slt\prefs.js) O2 - BHO: (no name) - {024DE5EB-3649-445E-8D57-C09A9A33D479} - (no file) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {4D0BEBCA-0D14-B9CE-3B17-AF0E9CE4AB5B} - C:\WINDOWS\system32\wnhamejz.dll O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file) O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {DA08A85D-DBE7-CDA4-6FED-3FB4F6D4E0CC} - C:\WINDOWS\system32\zqyzchku.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe O4 - HKLM\..\Run: [iqmguvqi] C:\WINDOWS\xtrwqxfk.exe O4 - HKLM\..\Run: [WinFavorites] c:\program files\winfavorites\WinFavorites.exe1 O4 - HKLM\..\Run: [Cleanup] C:\Program Files\Complete Cleanup Trial\compind.bat O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [AIM] C:\Program Files\aim\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo O4 - Startup: Download Plus.lnk = C:\Documents and Settings\Lindsay\Application Data\DownloadPlus.exe O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: ICQ (HKLM) O9 - Extra 'Tools' menuitem: ICQ (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: MoneySide (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: {2119776A-F1AD-4FCD-9548-F1E1C615350C} - http://www.stop-sign.com/pub/download/scandl_cnry.cab O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx

You can clean a lot of that up with Ad-aware 6.181 (free). Download Ad-aware Build 6.181 (free version) from here This link will tell you how to update your ref files (which you should do after installation and before each scan because they are updated frequently). This link will tell you how to configure AAW for a full custom scan (when you click on "scan now", make sure "custom" is checked, not "smart"): This link will tell you how to remove unwanted objects.

Thanks so much. I ran that and re-ran hijack this. I'm not sure exactly what I'm supposed to do with it, but here's what comes up now: Logfile of HijackThis v1.97.7 Scan saved at 9:03:11 PM, on 2/1/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\cisvc.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\system32\slserv.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\S3tray2.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\aim\aim.exe C:\Program Files\BigFix\BigFix.exe C:\WINDOWS\system32\cidaemon.exe C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe C:\Program Files\Netscape\Netscape\Netscp.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Documents and Settings\Lindsay\Desktop\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bsu.edu/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.sqwire.com/homepage.php?aid=975 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/ R3 - Default URLSearchHook is missing F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe N3 - Netscape 7: user_pref("browser.startup.homepage", "www.bsu.edu"); (C:\Documents and Settings\Lindsay\Application Data\Mozilla\Profiles\default\kcr39vd2.slt\prefs.js) N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Lindsay\Application Data\Mozilla\Profiles\default\kcr39vd2.slt\prefs.js) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {4D0BEBCA-0D14-B9CE-3B17-AF0E9CE4AB5B} - C:\WINDOWS\system32\wnhamejz.dll O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O2 - BHO: (no name) - {DA08A85D-DBE7-CDA4-6FED-3FB4F6D4E0CC} - C:\WINDOWS\system32\zqyzchku.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe O4 - HKLM\..\Run: [iqmguvqi] C:\WINDOWS\xtrwqxfk.exe O4 - HKLM\..\Run: [Cleanup] C:\Program Files\Complete Cleanup Trial\compind.bat O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [AIM] C:\Program Files\aim\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: ICQ (HKLM) O9 - Extra 'Tools' menuitem: ICQ (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: MoneySide (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} (WSDownloader Control) - http://www.webshots.com/samplers/WSDownloader.ocx

Put a check next to these, click "fix checked" and reboot. R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.sqwire.com/homepage.php?aid=975 R3 - Default URLSearchHook is missing O2 - BHO: (no name) - {4D0BEBCA-0D14-B9CE-3B17-AF0E9CE4AB5B} - C:\WINDOWS\system32\wnhamejz.dll O2 - BHO: (no name) - {DA08A85D-DBE7-CDA4-6FED-3FB4F6D4E0CC} - C:\WINDOWS\system32\zqyzchku.dll O4 - HKLM\..\Run: [iqmguvqi] C:\WINDOWS\xtrwqxfk.exe after a restart, Go to safe mode and delete this file: xtrwqxfk.exe You may need to show hidden files. Good luck abnormal