Just ran HiJackThis for the first time. See anything I should be removing? Thanks!!! Logfile of HijackThis v1.96.4 Scan saved at 8:36:35 AM, on 9/4/2003 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Sygate\SPF\Smc.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\WINDOWS\Explorer.exe C:\PROGRA~1\NORTON~1\navapw32.exe C:\Program Files\DownloadWare\dw.exe C:\Program Files\Microsoft Office\Office10\OUTLOOK.exe C:\Program Files\Support.com\bin\tgcmd.exe C:\Program Files\Microsoft Hardware\Mouse\point32.exe C:\Program Files\DIGStream\digstream.exe C:\Program Files\RSNet\RSEDNClient.exe C:\Program Files\Microsoft Office\Office10\WINWORD.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Shari\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thepittsburghchannel.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.searchenhancement.com/nph-enhanced.cgi?affid=sesm&sstring= R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.searchenhancement.com/searchbar/iev1.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.searchenhancement.com/nph-enhanced.cgi?affid=sesm&sstring= R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.searchenhancement.com/nph-enhanced.cgi?affid=sesm&sstring= R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet R3 - URLSearchHook: WebSearch Class - {9368D063-44BE-49B9-BD14-BB9663FD38FC} - C:\Program Files\scbar\v1\scbar.dll O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {22941A26-7033-432C-94C7-6371DE343822} - C:\Program Files\scbar\v1\scbar.dll O2 - BHO: Support Software - {85A702BA-EA8F-4B83-AA07-07A5186ACD7E} - C:\Program Files\Support Software\SS2.DLL O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [DownloadWare] "C:\Program Files\DownloadWare\dw.exe" /H O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [SearchEnhancement] "C:\Program Files\scbar\v1\scbar.exe" /U O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\Smc.exe -startgui O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server O4 - HKLM\..\Run: [POINTER] point32.exe O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe O4 - HKLM\..\Run: [eac_cnry] C:\DOCUME~1\Maria\LOCALS~1\Temp\EACDownload\cnry.exe raven.veloz.com /pub/download/eanthology_install.exe tileslide_install.exe google_free5 -k O4 - HKCU\..\Run: [Red Swoosh EDN Client] C:\Program Files\RSNet\RSEDNClient.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net O16 - DPF: symsupportutil - https://www-secure.symantec.com/techsupp/activedata/symsupportutil.CAB O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.comcastsupport.com/sdccommon/download/tgctlcm.cab O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://205.159.125.199/central/02030106/cccabs/CleverContent.cab O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {2119776A-F1AD-4FCD-9548-F1E1C615350C} - http://raven.veloz.com/pub/download/oodlz_tls.cab O16 - DPF: {43B70AAD-23F4-4FD8-ADD9-441D8592EEB8} (Snapfish Fix Photo Control) - http://www.snapfish.com/SnapfishImageEditor.cab O16 - DPF: {5763F8E8-0DD7-4A0F-ADB0-9F64C8F2C349} (Pixami/Snapfish Upload UI Control) - http://www.snapfish.com/SnapfishUploader.cab O16 - DPF: {58FC4C77-71C2-4972-A8CD-78691AD85158} (BJA Control) - http://mirror.worldwinner.com/games/v44/bjattack/bjattack.cab O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.yahoo.com/games/play/client/exentctl_0_0_0_1.ocx O16 - DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} (DepHlp Control) - http://mirror.worldwinner.com/games/shared/dephlp.cab O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003063001/housecall.antivirus.com/housecall/xscan53.cab O16 - DPF: {78960E0E-0B0C-11D4-8997-00104BD12D94} (AV Class) - http://www.pcpitstop.com/antivirus/PCPAV.CAB O16 - DPF: {97438FE9-D361-4279-BA82-98CC0877A717} (Cubis Control) - http://mirror.worldwinner.com/games/v54/cubis/cubis.cab O16 - DPF: {9903F4ED-B673-456A-A15F-ED90C7DE9EF5} (Sol Control) - http://mirror.worldwinner.com/games/v41/sol/sol.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37690.55 O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://mirror.worldwinner.com/games/v50/swapit/swapit.cab O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab O16 - DPF: {FF0C042C-98E9-4C36-B2EC-E21FDFDCEF75} (InstallCtl Class) - http://download.redswoosh.net/Installer/104/rsinstaller.cab

You have a few parasites. (Scbar, eAnthology, red Swoosh, etc...) First, Install, update and run Spybot-S&D. Have Spybot remove all red entries it lists. Then run HT again and post a new log. Spybot

Hi Dissgirl, hello everyone, I see several instances of DW.exe and Search Enhancement. I would download and run Spybot and then run hijackthis again. Good Day! Mesich

Hi Tom41, hello everyone, Fast fingers Tom. :~) Good Day! Mesich