Can someone tell me if I can post a hijack this log on here and get some help? Thanks Jane

Was there something wrong with this question?

Hi Jane, No, I can't see anything wrong with this question - so im sure this is the place :-) However, it may not be neccessary to post a HijackThis log, if you could give a bit more detail on your problem, we may be able to help.

Hi Thanks for your reply, it is my friends pc, its running very slow, I picked up a couple of virus's last week with Norton which it cleared, I've run Spybot, CW Shredder and its still running slow, so I ran Hijack this, this is the log: Logfile of HijackThis v1.99.0 Scan saved at 12:23:35, on 1/12/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe C:\Program Files\Symantec AntiVirus\DefWatch.exe C:\WINDOWS\system32\msupd4.exe C:\Program Files\Symantec AntiVirus\SavRoam.exe C:\Program Files\Symantec AntiVirus\Rtvscan.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe C:\Program Files\TOSHIBA\PadTouch\PadExe.exe C:\WINDOWS\system32\TPSBattM.exe C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\system32\GSICON.exe C:\WINDOWS\system32\dslagent.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\PROGRA~1\SYMANT~1\VPTray.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\3Com\Launcher.exe C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.exe C:\Program Files\Common Files\3Com\LanSupportService.exe C:\Program Files\Common Files\3Com\AllWirelessLansService.exe C:\PROGRA~1\3Com\WLANMA~1\Activate.exe C:\Program Files\Internet Explorer\iexplore.exe C:\DOCUME~1\SARAHE~1\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/ O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {42D08B41-E413-D628-F1D0-F0480CC9F504} - C:\WINDOWS\system32\dhkyzzdb.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - (no file) O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll O2 - BHO: (no name) - {E831CEC8-0627-E584-98C8-EF8B9A57678C} - C:\WINDOWS\system32\vnpnvvam.dll O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [TPSMain] TPSMain.exe O4 - HKLM\..\Run: [THotkey] C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe O4 - HKLM\..\Run: [PadTouch] "C:\Program Files\TOSHIBA\PadTouch\PadExe.exe O4 - HKLM\..\Run: [TFncKy] TFncKy.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [GSICONEXE] GSICON.exe O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB O4 - HKLM\..\Run: [RemHelp] remhelp.exe O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: 3Com Launcher.lnk = C:\Program Files\3Com\Launcher.exe O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYesToContinue/ie/Bridge-c139.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-gb/4,0,0,83/mcinsctl.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/22483d517b1821934b15/netzip/RdxIE601.cab O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-gb/1,0,0,20/mcgdmgr.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = werecruit.co.uk O17 - HKLM\Software\..\Telephony: DomainName = werecruit.co.uk O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = werecruit.co.uk O23 - Service: 3Com Wireless LAN Support - 3Com Corp. - C:\Program Files\Common Files\3Com\AllWirelessLansService.exe O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe O23 - Service: 3Com LAN Support - 3Com Corporation - C:\Program Files\Common Files\3Com\LanSupportService.exe O23 - Service: Miscrosoft Updates Service 4 - Unknown - C:\WINDOWS\system32\msupd4.exe O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Jane paste your log here: http://www.hijackthis.de/index.php?langselect=english then use HijackThis to remove the nasty's from your PC. It does not look that bad but you may want to check the amber alerts and see if you recognise them as being useful to you. M

Start by putting hijackthis in its own folder, how to link below. Save to Put a check mark next to these and "fix checked" O2 - BHO: (no name) - {42D08B41-E413-D628-F1D0-F0480CC9F504} - C:\WINDOWS\system32\dhkyzzdb.dll O2 - BHO: (no name) - {82315A18-6CFB-44a7-BDFD-90E36537C252} - (no file) O2 - BHO: (no name) - {E831CEC8-0627-E584-98C8-EF8B9A57678C} - C:\WINDOWS\system32\vnpnvvam.dll O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file) O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/ClickYesToContinue/ie/Bridge-c139.cab Reboot A search in spywareblaster shows it protects against the 016 entry. "Was there something wrong with this question?" How many logs and readers do you see here? When one is posted, everyone will start dropping logs all over the place. There are special forums for that. Volunteer helpers ASAP Good luck