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HELP:Sinowal.Trojan on my laptop

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Name: symphony
Date: December 4, 2008 at 21:23:47 Pacific
OS: windows xp
CPU/Ram: Intel(R) Pentium(R) M
Manufacturer/Model: Dell / N/A
Comment:

My laptop was infected with sinowal.trojan, I'm struggling removing it. I'll post the logs. Please jabuck help me. Thanks.


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Response Number 1
Name: symphony
Date: December 4, 2008 at 21:27:08 Pacific
Reply:

Here is the log of the mbam log, it says it didn't find anything, but there is a fake security alert jumping out from time to time.
---------------
Malwarebytes' Anti-Malware 1.31
Database version: 1461
Windows 5.1.2600 Service Pack 3

12/5/2008 12:24:39 AM
mbam-log-2008-12-05 (00-24-39).txt

Scan type: Quick Scan
Objects scanned: 59502
Time elapsed: 8 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


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Response Number 2
Name: jabuck
Date: December 4, 2008 at 21:31:11 Pacific
Reply:

Please download and install the latest version of HijackThis v2.0.2:


Download the "HijackThis" Installer from this link:
Hijack This


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Once you get SDFix downloaded go offline and turn of your antivirus and any antispyware that you have, run SDFix from safe mode and restart the Antivirus before you get back on line to post the log.

Download SDFix.exe and save it to your Desktop.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with SDFix or remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Remember to re-enable the protection again afterwards before connecting to the Internet.

1.Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
2. Open the c:\SDFix folder and double click RunThis.cmd to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
3. Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
4. Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt


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Response Number 3
Name: symphony
Date: December 4, 2008 at 21:35:44 Pacific
Reply:

here is the HijackThis log, thanks.
-----

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:31:04 AM, on 12/5/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\basfipm.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\New Boundary\PrismXL\ChannelDeploy.sys
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Prism Deploy\Client\PTClient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\FlashGet\FlashGet.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.exe
C:\Documents and Settings\jzhou\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\jgu\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.exe" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe /IMEName
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [Prism Deploy Client] "C:\Program Files\Prism Deploy\Client\PTClient.exe" /Subscriber
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Flashget] "C:\Program Files\FlashGet\FlashGet.exe" /min
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\jzhou\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O4 - Global Startup: VPN Client.lnk = ?
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microso...
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://zhouqinyan.spaces.live.com/P...
O16 - DPF: {F9B3E1F4-3F66-11D3-AD61-0090275A7262} (ZABOClientControl Class) - http://boweb.ibasis.net/wi/ActiveX/...
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = VIPCALLING.CORP
O17 - HKLM\Software\..\Telephony: DomainName = VIPCALLING.CORP
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = VIPCALLING.CORP
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ibasis.net,ibasis.net,ibasis.net,ibasis.net,ibasis.net,VIPCALLING.CORP
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ibasis.net,ibasis.net,ibasis.net,ibasis.net,ibasis.net,VIPCALLING.CORP
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Channel Deployer - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\ChannelDeploy.sys
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: OracleOraHome92ClientCache - Unknown owner - C:\oracle\ora92\BIN\ONRSD.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 10834 bytes


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Response Number 4
Name: symphony
Date: December 4, 2008 at 21:39:59 Pacific
Reply:

Do I run SDFix in safe mode now after hijackthis?


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Response Number 5
Name: jabuck
Date: December 4, 2008 at 21:50:15 Pacific
Reply:

Yes, run SDFIx from safe mode.


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Response Number 6
Name: symphony
Date: December 4, 2008 at 21:58:56 Pacific
Reply:

Here is the result, it says it found nothing, but the alert pops up again. By the way, I followed your procedure. Thanks for your help. I'm online.
----


[b]SDFix: Version 1.240 [/b]
Run by jzhou on Fri 12/05/2008 at 12:47 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

[b]Checking Services [/b]:


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


[b]Checking Files [/b]:

No Trojan Files Found


Removing Temp Files

[b]ADS Check [/b]:


[b]Final Check [/b]:

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-05 00:52:14
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\hü]
"Í\x2039í\x2039T\x20acó`"=dword:00000001
"Í\x2039í\x2039\x201c\x008feQ"=dword:00000001
"\20\x90\20nÐc:y"=dword:00000001
"\26Y\1xÐc:y"=dword:00000001
"Òczz<h"=dword:00000000
"IQ\ahß\x8d\x8f\x2013"=dword:00000001

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


[b]Remaining Services [/b]:


Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\\Program Files\\Mozilla Firefox\\firefox.exe"="C:\\Program Files\\Mozilla Firefox\\firefox.exe:*:Enabled:Firefox"
"C:\\Program Files\\FlashGet\\flashget.exe"="C:\\Program Files\\FlashGet\\flashget.exe:*:Enabled:Flashget"
"C:\\WINDOWS\\system32\\drivers\\svchost.exe"="C:\\WINDOWS\\system32\\drivers\\svchost.exe:*:Disabled:svchost"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

[b]Remaining Files [/b]:

[b]Files with Hidden Attributes [/b]:

Thu 7 Aug 2008 1,024 A..H. --- "C:\System Volume Information\_restore{F6C60195-733F-40E3-8EE0-F77E00037766}\RP60\A0018085.sys"
Fri 3 Oct 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"

[b]Finished![/b]


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Response Number 7
Name: jabuck
Date: December 4, 2008 at 22:13:37 Pacific
Reply:

Please download ComboFix to the desktop from one of the following links:

Link1

Link 2

Link 3

Combofix is a powerful tool so follow the instructions exactly or you could damage your computer.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

In your case to run Combofix do the following:
1. Go offline turn off your Nortons antivirus, and any antispyware that you may have.
2. Run Combofix and save its log.
3. Restart the computer to get the antivirus running again but leave the antispyware programs off until we get the computer cleaned.
4. Post the Combofix log.


Remember to re-enable the protection again afterwards before connecting to the Internet.

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running or move the mouse, it will cause your system to hang.)
Please post the log it produces.


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Response Number 8
Name: symphony
Date: December 4, 2008 at 22:33:05 Pacific
Reply:

Thank you. Here is the combfix log.

-----------------


ComboFix 08-12-04.04 - jzhou 2008-12-05 1:22:28.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.472 [GMT -5:00]
Running from: c:\jgu\ComboFix.exe
* Created a new restore point

[COLOR=RED][B]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/B][/COLOR]
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\IE4 Error Log.txt
c:\windows\system32\drivers\fad.sys

.
((((((((((((((((((((((((( Files Created from 2008-11-05 to 2008-12-05 )))))))))))))))))))))))))))))))
.

2008-12-05 00:42 . 2008-12-05 00:42 268 --ah----- C:\sqmdata14.sqm
2008-12-05 00:42 . 2008-12-05 00:42 244 --ah----- C:\sqmnoopt14.sqm
2008-12-05 00:41 . 2008-12-05 00:54 <DIR> d-------- C:\SDFix
2008-12-05 00:11 . 2008-12-05 00:11 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-05 00:11 . 2008-12-05 00:11 <DIR> d-------- c:\documents and settings\jzhou\Application Data\Malwarebytes
2008-12-05 00:11 . 2008-12-05 00:11 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-05 00:11 . 2008-12-03 19:54 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2008-12-05 00:11 . 2008-12-03 19:54 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-04 23:18 . 2008-12-04 23:18 578,560 --a--c--- c:\windows\system32\dllcache\user32.dll
2008-12-04 23:17 . 2008-12-04 23:17 <DIR> d-------- c:\windows\ERUNT
2008-12-04 23:11 . 2008-12-04 23:11 268 --ah----- C:\sqmdata13.sqm
2008-12-04 23:11 . 2008-12-04 23:11 244 --ah----- C:\sqmnoopt13.sqm
2008-12-04 21:41 . 2008-12-05 00:50 2,148 --a------ c:\windows\system32\wpa.dbl
2008-12-04 21:40 . 2008-12-04 21:40 268 --ah----- C:\sqmdata12.sqm
2008-12-04 21:40 . 2008-12-04 21:40 244 --ah----- C:\sqmnoopt12.sqm
2008-12-04 21:27 . 2008-12-04 21:27 268 --ah----- C:\sqmdata11.sqm
2008-12-04 21:27 . 2008-12-04 21:27 244 --ah----- C:\sqmnoopt11.sqm
2008-11-25 09:41 . 2008-11-25 09:41 268 --ah----- C:\sqmdata10.sqm
2008-11-25 09:41 . 2008-11-25 09:41 244 --ah----- C:\sqmnoopt10.sqm
2008-11-20 22:29 . 2008-11-20 22:29 <DIR> d-------- c:\documents and settings\jzhou\Application Data\Apple Computer
2008-11-20 22:28 . 2008-11-20 22:28 <DIR> d-------- c:\program files\iPod
2008-11-20 22:28 . 2008-04-17 13:12 107,368 --a------ c:\windows\system32\GEARAspi.dll
2008-11-20 22:28 . 2008-04-17 13:12 15,464 --a------ c:\windows\system32\drivers\GEARAspiWDM.sys
2008-11-20 22:27 . 2008-11-20 22:28 <DIR> d-------- c:\program files\iTunes
2008-11-20 22:27 . 2008-11-20 22:28 <DIR> d-------- c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-11-20 22:20 . 2008-11-20 22:20 <DIR> d-------- c:\program files\Bonjour
2008-11-20 22:17 . 2008-11-20 22:18 <DIR> d-------- c:\program files\QuickTime
2008-11-20 22:17 . 2008-11-20 22:27 <DIR> d-------- c:\documents and settings\All Users\Application Data\Apple Computer
2008-11-20 22:16 . 2008-11-20 22:16 <DIR> d-------- c:\program files\Apple Software Update
2008-11-20 22:15 . 2008-11-20 22:28 <DIR> d-------- c:\program files\Common Files\Apple
2008-11-20 22:15 . 2008-11-20 22:15 <DIR> d-------- c:\documents and settings\All Users\Application Data\Apple
2008-11-18 16:28 . 2008-11-18 16:28 268 --ah----- C:\sqmdata09.sqm
2008-11-18 16:28 . 2008-11-18 16:28 244 --ah----- C:\sqmnoopt09.sqm
2008-11-18 16:27 . 2008-11-18 16:27 268 --ah----- C:\sqmdata08.sqm
2008-11-18 16:27 . 2008-11-18 16:27 244 --ah----- C:\sqmnoopt08.sqm
2008-11-13 19:22 . 2008-12-05 01:21 <DIR> d-------- c:\program files\FlashGet
2008-11-13 15:51 . 2008-11-13 15:51 268 --ah----- C:\sqmdata07.sqm
2008-11-13 15:51 . 2008-11-13 15:51 244 --ah----- C:\sqmnoopt07.sqm
2008-11-13 15:45 . 2008-11-13 15:45 268 --ah----- C:\sqmdata06.sqm
2008-11-13 15:45 . 2008-11-13 15:45 244 --ah----- C:\sqmnoopt06.sqm
2008-11-12 17:55 . 2008-10-24 06:21 455,296 -----c--- c:\windows\system32\dllcache\mrxsmb.sys
2008-11-12 17:54 . 2008-09-04 12:15 1,106,944 -----c--- c:\windows\system32\dllcache\msxml3.dll
2008-11-11 23:16 . 2008-11-11 23:16 268 --ah----- C:\sqmdata05.sqm
2008-11-11 23:16 . 2008-11-11 23:16 244 --ah----- C:\sqmnoopt05.sqm
2008-11-11 10:19 . 2008-11-11 10:19 268 --ah----- C:\sqmdata04.sqm
2008-11-11 10:19 . 2008-11-11 10:19 244 --ah----- C:\sqmnoopt04.sqm
2008-11-08 22:53 . 2008-11-08 22:53 268 --ah----- C:\sqmdata03.sqm
2008-11-08 22:53 . 2008-11-08 22:53 244 --ah----- C:\sqmnoopt03.sqm

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-05 06:18 --------- d-----w c:\program files\Symantec AntiVirus
2008-12-05 02:18 --------- d-----w c:\documents and settings\jzhou\Application Data\Intel
2008-11-02 15:55 --------- d-----w c:\documents and settings\jzhou\Application Data\Sonic
2008-11-02 15:55 --------- d-----w c:\documents and settings\jzhou\Application Data\Leadertech
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 19:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 19:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 19:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 19:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 19:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 19:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 19:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 19:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 19:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 19:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-08 01:28 --------- d-----w c:\program files\Windows Live
2008-10-08 01:25 --------- d-----w c:\documents and settings\All Users\Application Data\WLInstaller
2008-10-07 20:25 --------- dcsh--w c:\program files\Common Files\WindowsLiveInstaller
2008-10-05 02:49 --------- d-----w c:\program files\Canon
2008-10-05 02:43 --------- d-----w c:\program files\Common Files\Canon
2008-09-30 21:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-19 18:51 7,499,056 ----a-w C:\Firefox Setup 3.0.1.exe
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-10 01:14 1,307,648 ----a-w c:\windows\system32\msxml6.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.exe" [2007-10-18 5724184]
"Google Update"="c:\documents and settings\jzhou\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2008-11-23 133104]
"vidxhp"="c:\documents and settings\jzhou\Application Data\Google\ggqjh22510678.exe" [2008-12-04 124416]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2005-10-07 176128]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-04-26 53248]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-08-13 122939]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-02-20 1191936]
"IMJPMIG8.1"="c:\windows\IME\imjp8_1\IMJPMIG.exe" [2004-08-04 208952]
"MSPY2002"="c:\windows\system32\IME\PINTLGNT\ImScInst.exe" [2004-08-04 59392]
"PHIME2002ASync"="c:\windows\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 455168]
"PHIME2002A"="c:\windows\system32\IME\TINTLGNT\TINTSETP.exe" [2004-08-04 455168]
"IMEKRMIG6.1"="c:\windows\ime\imkr6_1\IMEKRMIG.exe" [2004-08-04 44032]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-10-04 48752]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2005-11-15 85744]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-09-15 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-09-15 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-09-15 118784]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2007-04-16 819200]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2007-04-16 970752]
"Prism Deploy Client"="c:\program files\Prism Deploy\Client\PTClient.exe" [2005-03-01 1925120]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-10-01 185872]
"Flashget"="c:\program files\FlashGet\FlashGet.exe" [2007-09-25 2007088]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-11-04 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-11-20 290088]

c:\documents and settings\jzhou\Start Menu\Programs\Startup\
WordWeb.lnk - c:\program files\WordWeb\wweb32.exe [2008-09-28 42168]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
VPN Client.lnk - c:\windows\Installer\{6DC47739-3BB0-4494-A43D-193BF54070AE}\Icon3E5562ED7.ico [2005-05-02 6144]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Program Files\\FlashGet\\flashget.exe"=

R2 Channel Deployer;Channel Deployer;c:\program files\Common Files\New Boundary\PrismXL\ChannelDeploy.sys [2008-09-19 65536]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-10-09 99376]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\DRIVERS\gtipci21.sys [2004-05-03 80384]
S3 genmcmnUSB;USB Scroll Mouse Driver;c:\windows\system32\DRIVERS\gflmouhid.sys [2004-04-19 6656]
S3 SavRoam;SAVRoam;"c:\program files\Symantec AntiVirus\SavRoam.exe" [2005-11-15 169200]

*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder

2008-11-21 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2008-12-05 c:\windows\Tasks\GoogleUpdateTaskUser.job
- c:\documents and settings\jzhou\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-11-23 21:46]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: &Download All with FlashGet - c:\program files\FlashGet\jc_all.htm
IE: &Download with FlashGet - c:\program files\FlashGet\jc_link.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

c:\windows\Downloaded Program Files\ZABOClientControl.dll - O16 -: {F9B3E1F4-3F66-11D3-AD61-0090275A7262}
hxxp://boweb.ibasis.net/wi/ActiveX/ZABOIEEN.cab
c:\windows\Downloaded Program Files\ZABOClientControl.inf
FireFox -: Profile - c:\documents and settings\jzhou\Application Data\Mozilla\Firefox\Profiles\rnyrap98.default\
FF -: plugin - c:\documents and settings\jzhou\Local Settings\Application Data\Google\Update\1.2.131.27\npGoogleOneClick6.dll
FF -: plugin - c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Java\jre1.5.0_02\bin\NPJava11.dll
FF -: plugin - c:\program files\Java\jre1.5.0_02\bin\NPJava12.dll
FF -: plugin - c:\program files\Java\jre1.5.0_02\bin\NPJava13.dll
FF -: plugin - c:\program files\Java\jre1.5.0_02\bin\NPJava14.dll
FF -: plugin - c:\program files\Java\jre1.5.0_02\bin\NPJava32.dll
FF -: plugin - c:\program files\Java\jre1.5.0_02\bin\NPJPI150_02.dll
FF -: plugin - c:\program files\Java\jre1.5.0_02\bin\NPOJI610.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-05 01:24:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1252)
c:\windows\system32\IWPDGINA.DLL
c:\program files\Intel\Wireless\Bin\SsoGnENU.dll
.
Completion time: 2008-12-05 1:25:44
ComboFix-quarantined-files.txt 2008-12-05 06:25:12

Pre-Run: 42,420,921,344 bytes free
Post-Run: 42,800,558,592 bytes free

192 --- E O F --- 2008-11-13 20:45:58


Report Offensive Follow Up For Removal

Response Number 9
Name: symphony
Date: December 4, 2008 at 22:44:18 Pacific
Reply:

I'll go to sleep soon, it's too late on east coast, please do help me to fix the problem tomorrow if not tonight.
Thank you so much for your kind help.


Report Offensive Follow Up For Removal

Response Number 10
Name: jabuck
Date: December 4, 2008 at 22:46:47 Pacific
Reply:

Open Notepad and copy/paste everything between the X's into it and make sure the first word (such as KILLALL, Or File, etc.) is at the very top of the page.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
KILLALL::
File::
c:\documents and settings\jzhou\Application Data\Google\ggqjh22510678.exe
C:\sqmdata14.sqm
C:\sqmnoopt14.sqm
C:\sqmdata13.sqm
C:\sqmnoopt13.sqm
C:\sqmdata12.sqm
C:\sqmnoopt12.sqm
C:\sqmdata11.sqm
C:\sqmnoopt11.sqm
C:\sqmdata10.sqm
C:\sqmnoopt10.sqm
C:\sqmdata09.sqm
C:\sqmnoopt09.sqm
C:\sqmdata08.sqm
C:\sqmnoopt08.sqm
C:\sqmdata07.sqm
C:\sqmnoopt07.sqm
C:\sqmdata06.sqm
C:\sqmnoopt06.sqm
C:\sqmdata05.sqm
C:\sqmnoopt05.sqm
C:\sqmdata04.sqm
C:\sqmnoopt04.sqm
C:\sqmdata03.sqm
C:\sqmnoopt03.sqm

Registry::
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"vidxhp"=-

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Go to File on the top bar and choose" Save As", Change the "Save As Type" to All Files, Name it CFScript.txt then save it to your desktop.
Then drag/drop the CFScript.txt onto ComboFix.exe (the red symbol on your desktop) if combofix does not auto start click "run".

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.


Download ATF Cleaner from this link:
http://www.majorgeeks.com/ATF_Cleaner_d4949.html
Run ATF-Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Please run Esets online scanner from this link:

ESET

1. Note: You will need to use Internet explorer for this scan
2. Tick the box next to YES, I accept the Terms of Use.
3. Click Start
4. When asked, allow the activex control to install
5. Click Start
6. Make sure that the option Remove found threats is unticked ( I want to see what is found first), and the option Scan unwanted applications is checked
7. Click Scan
8. Wait for the scan to finish
9. Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
10. Copy and paste that log in your next reply.


Report Offensive Follow Up For Removal

Response Number 11
Name: symphony
Date: December 5, 2008 at 18:25:56 Pacific
Reply:

jabuck, thanks for your kind help. I didn't get a chance to work on this, but here is the ESET scan results:
---------
# version=4
# OnlineScanner.ocx=1.0.0.56
# OnlineScannerDLLA.dll=1, 0, 0, 51
# OnlineScannerDLLW.dll=1, 0, 0, 51
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3667 (20081205)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.064 (20070717)
# EOSSerial=713967882c19e84fa8da1cccb4b8f8a2
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2008-12-06 02:20:46
# local_time=2008-12-05 09:20:46 (-0500, Eastern Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 3
# scanned=381526
# found=1
# scan_time=10183
C:\Qoobox\Quarantine\C\Documents and Settings\jzhou\Application Data\Google\ggqjh22510678.exe.vir probably unknown NewHeur_PE virus 00000000000000000000000000000000

what to do?


Report Offensive Follow Up For Removal

Response Number 12
Name: jabuck
Date: December 5, 2008 at 19:32:46 Pacific
Reply:

You computer appears to be clean, the C:\Qoobox folder is Combofix's quarantine folder and can be deleted.

Navigate to and delete this folder:

C:\SDFix

Empty the recycle bin.

Go to start> run> combofix /u (note the space after combofix) then press enter> run. This will uninstall combofix so give the uninstaller a minute to run.

Go to start> control panel> add/remove programs and uninstall these programs:

Hijack This

Malwarebytes

Eset

You should keep AFT Cleaner and run it weekly.


You should consider adding "Spywareblaster" to your arsenol of antispyware tools, you can download it from this link Spywareblaster

Just download it,install it, and update it. Its free and runs in the background, so you don't actually run it, and re-writes malicious script before it can install on your computer. Look for updates weekly as there is no auto-update on the free version.

How is the computer operating?


Report Offensive Follow Up For Removal

Response Number 13
Name: symphony
Date: December 6, 2008 at 08:14:44 Pacific
Reply:

Thank you so much for your kind help, jabuck. The computer works ok now, I'll bug you if I need further help. You are da man.


Report Offensive Follow Up For Removal

Response Number 14
Name: jabuck
Date: December 6, 2008 at 10:17:41 Pacific
Reply:

Glad we could help.


Report Offensive Follow Up For Removal
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