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help with ultimate defender pop ups

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Original Message
Name: smknghst
Date: September 24, 2007 at 12:17:07 Pacific
Subject: help with ultimate defender pop ups
OS: xp
CPU/Ram: intel core 2 duo processo
Model/Manufacturer: velocity micro promagix E
Comment:

i have two different pop ups that i cant get rid of.

one is an ultimate defender pop up, the other is a secure pc pop up.

i am constantly receiving window security alerts telling me im infected with spyware and viruses. once i close out the window i recieve a popup from one of these sites.

ive run various diffent scans but it wont go away. can anyone please help?



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Response Number 1
Name: jabuck
Date: September 24, 2007 at 15:19:01 Pacific
Reply: (edit)

Please download SmitFraudFix from this link http://siri.urz.free.fr/Fix/Smitfra... Then extract the contents to your desktop.

!!!! Only run option #1 as runing the other options on an uninfected computer will damage the desktop.!!!!


Open the "SmitfraudFix" folder and double-click "smitfraudfix.cmd"
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.
Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

Please download and install the latest version of HijackThis v2.0.2:

Download the HijackThis Installer from this link: HijackThis

1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


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Response Number 2
Name: smknghst
Date: September 24, 2007 at 15:34:56 Pacific
Reply: (edit)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:34:19 PM, on 9/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\PROGRA~1\McAfee\MPS\mps.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\Program Files\Spyware Doctor\swdsvc.exe
C:\Program Files\SiteAdvisor\6172\SAService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\MPS\mpsevh.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\mHotkey.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\RGB Labs\GalleryPlayer\Assemblies\GalleryPlayerCM.exe
C:\Program Files\RGB Labs\GalleryPlayer\Assemblies\GalleryPlayerDM.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe
C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Teleca Shared\CapabilityManager.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\PowerISO\PWRISOVM.EXE
C:\Program Files\McAfee\MSK\MskAgent.exe
C:\Program Files\Mcafee\MWL\MWLGui.exe
C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\Spyware Doctor\SDTrayApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Mcafee\MWL\MwlSvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Teleca Shared\Generic.exe
C:\Program Files\Sony Ericsson\Mobile2\Mobile Phone Monitor\epmworker.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe
c:\program files\mcafee\mpf\mc\mpfalert.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.ph...
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptcl.dll
O2 - BHO: MSVPS System - {ACD85107-9CF9-4C9E-B0B7-39940A0017C0} - C:\WINDOWS\nsduo.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6172\SiteAdv.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [GalleryPlayerCM] "C:\Program Files\RGB Labs\GalleryPlayer\Assemblies\GalleryPlayerCM.exe"
O4 - HKLM\..\Run: [GalleryPlayerDM] "C:\Program Files\RGB Labs\GalleryPlayer\Assemblies\GalleryPlayerDM.exe"
O4 - HKLM\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" /startoptions
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [Adobe Version Cue CS2] "C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exe
O4 - HKLM\..\Run: [MWLExe] C:\Program Files\Mcafee\MWL\MWLGui.exe /Start
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6172\SiteAdv.exe
O4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
O4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exe
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Adobe Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O21 - SSODL: msmhost - {6196A80E-8472-4E0C-BB7E-E972DB8D375F} - C:\WINDOWS\msmhost.dll
O21 - SSODL: msmdev - {CEA7C5F8-89AC-43F5-82F0-6731BC037B63} - C:\WINDOWS\msmdev.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Version Cue CS2 - Adobe Systems Incorporated - C:\Program Files\Adobe\Adobe Version Cue CS2\bin\VersionCueCS2.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: MBackMonitor - - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: McAfee Wireless Network Security Service (MWLSvc) - McAfee, Inc. - C:\Program Files\Mcafee\MWL\MwlSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\svcntaux.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\swdsvc.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6172\SAService.exe

--
End of file - 15047 bytes


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Response Number 3
Name: smknghst
Date: September 24, 2007 at 15:43:51 Pacific
Reply: (edit)

heres the first part you asked for...i think

C:\WINDOWS\msmdev.dll FOUND !
C:\WINDOWS\msmhost.dll FOUND !
C:\WINDOWS\nsduo.dll FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32\LogFiles


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Owner\FAVORI~1

C:\DOCUME~1\Owner\FAVORI~1\Error Cleaner.url FOUND !
C:\DOCUME~1\Owner\FAVORI~1\Privacy Protector.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop

C:\DOCUME~1\Owner\Desktop\Error Cleaner.url FOUND !
C:\DOCUME~1\Owner\Desktop\Privacy Protector.url FOUND !
C:\DOCUME~1\Owner\Desktop\Spyware?Malware Protection.url FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files

C:\Program Files\VideoAccessCodec\ FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


Report Offensive Follow Up For Removal

Response Number 4
Name: jabuck
Date: September 24, 2007 at 15:56:46 Pacific
Reply: (edit)

Temporarily disable any of the following anti-spyware realtime protection programs that you may have Disable Realtime Protection or the fixes will not work. Be sure to turn yout anti-spyware programs back on once the computer is clean.


Turn off Norton's ScriptBlocking:

To disable Norton AntiVirus Script Blocking:


Start Norton AntiVirus.
If Norton AntiVirus is installed as part of Norton SystemWorks or Norton Internet Security, then start that program.
Click Options.
If you see a menu, click Norton AntiVirus.
In the left pane, click Script Blocking.
In the right pane, uncheck Enable Script Blocking (recommended).
Click OK.

It also appears that you have at least two antivirus programs running, this is usually a bad thing, they will conflict so you should choose the one you like best and delete the other one(s)

Next, please reboot your computer in Safe Mode by doing the following :

Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;

Instead of Windows loading as normal, a menu with options should appear;

Select the first option, to run Windows in Safe Mode, then press "Enter".

Choose your usual account.

Once in Safe Mode, open the "SmitfraudFix" folder again and double-click "smitfraudfix.cmd"
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing " Y " and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if "wininet.dll " is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing "Y" and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.

A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Please download ComboFix to the desktop from this link:

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to hang.)

Please post the log it produces and post a new Hijack This log please.


Report Offensive Follow Up For Removal

Response Number 5
Name: smknghst
Date: September 24, 2007 at 17:14:43 Pacific
Reply: (edit)

SmitFraudFix v2.228

Scan done at 18:58:16.87, Mon 09/24/2007
Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» hosts


127.0.0.1 localhost

»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\WINDOWS\msmdev.dll Deleted
Deleting [HKEY_CLASSES_ROOT\CLSID\{CEA7C5F8-89AC-43F5-82F0-6731BC037B63}]
C:\WINDOWS\msmhost.dll Deleted
Deleting [HKEY_CLASSES_ROOT\CLSID\{6196A80E-8472-4E0C-BB7E-E972DB8D375F}]
C:\WINDOWS\nsduo.dll Deleted
C:\DOCUME~1\Owner\Desktop\Error Cleaner.url Deleted
C:\DOCUME~1\Owner\Desktop\Privacy Protector.url Deleted
C:\DOCUME~1\Owner\Desktop\Spyware?Malware Protection.url Deleted
C:\DOCUME~1\Owner\FAVORI~1\Error Cleaner.url Deleted
C:\DOCUME~1\Owner\FAVORI~1\Privacy Protector.url Deleted
C:\Program Files\VideoAccessCodec\ Deleted

»»»»»»»»»»»»»»»»»»»»»»»» DNS

HKLM\SYSTEM\CCS\Services\Tcpip\..\{C42DC141-63C6-40BB-99C2-F61657047EB8}: DhcpNameServer=24.93.41.125 24.93.41.126
HKLM\SYSTEM\CS1\Services\Tcpip\..\{C42DC141-63C6-40BB-99C2-F61657047EB8}: DhcpNameServer=24.93.41.125 24.93.41.126
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=24.93.41.125 24.93.41.126
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=24.93.41.125 24.93.41.126


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Winlogon.System
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"System"=""


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


»»»»»»»»»»»»»»»»»»»»»»»» End

ComboFix 07-09-21.2 - "Owner" 2007-09-24 19:06:27.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1396 [GMT -5:00]
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\DOCUME~1\Mike\Desktop\Error Cleaner.url
C:\DOCUME~1\Mike\Desktop\Privacy Protector.url
C:\DOCUME~1\Mike\Desktop\Spyware&Malware Protection.url
C:\DOCUME~1\Mike\FAVORI~1\Error Cleaner.url
C:\DOCUME~1\Mike\FAVORI~1\Privacy Protector.url
C:\DOCUME~1\Mike\FAVORI~1\Spyware&Malware Protection.url
C:\DOCUME~1\Owner\APPLIC~1\macromedia\Flash Player\#SharedObjects\PDYAH5HL\www.broadcaster.com
C:\DOCUME~1\Owner\APPLIC~1\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com
C:\DOCUME~1\Owner\APPLIC~1\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com\settings.sol
C:\WINDOWS\dat.txt
C:\WINDOWS\rs.txt

.
((((((((((((((((((((((((( Files Created from 2007-08-25 to 2007-09-25 )))))))))))))))))))))))))))))))
.

2007-09-24 19:05 51,200 --a------ C:\WINDOWS\NirCmd.exe
2007-09-24 18:58 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-09-24 17:41 5,038 --a------ C:\WINDOWS\system32\tmp.reg
2007-09-24 17:40 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-09-24 17:40 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
2007-09-24 17:40 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-09-24 17:33 <DIR> d-------- C:\Program Files\Trend Micro
2007-09-24 12:11 <DIR> d-------- C:\DOCUME~1\ADMINI~1\APPLIC~1\Lavasoft
2007-09-21 19:17 626,688 --a------ C:\WINDOWS\system32\msvcr80.dll
2007-09-21 18:35 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Spybot - Search & Destroy
2007-09-21 18:19 <DIR> d-------- C:\DOCUME~1\Mike\APPLIC~1\SiteAdvisor
2007-09-21 18:19 <DIR> d-------- C:\DOCUME~1\Mike\APPLIC~1\McAfee
2007-09-21 18:08 <DIR> d-------- C:\DOCUME~1\Owner\APPLIC~1\McAfee
2007-09-21 16:36 341,568 --a------ C:\WINDOWS\system32\mcinsctl.dll
2007-09-21 16:36 277,616 --a------ C:\WINDOWS\system32\mcgdmgr.dll
2007-09-21 16:35 <DIR> d-------- C:\DOCUME~1\LOCALS~1\APPLIC~1\SiteAdvisor
2007-09-21 16:33 86,880 --a------ C:\WINDOWS\system32\drivers\WscNetDr.sys
2007-09-21 16:33 <DIR> d-------- C:\Program Files\SiteAdvisor
2007-09-21 16:33 <DIR> d-------- C:\DOCUME~1\Owner\APPLIC~1\SiteAdvisor
2007-09-21 16:33 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\SiteAdvisor
2007-09-21 16:32 71,496 --a------ C:\WINDOWS\system32\drivers\mfeavfk.sys
2007-09-21 16:32 35,048 --a------ C:\WINDOWS\system32\drivers\mfesmfk.sys
2007-09-21 16:32 34,120 --a------ C:\WINDOWS\system32\drivers\mfebopk.sys
2007-09-21 16:32 31,944 --a------ C:\WINDOWS\system32\drivers\mferkdk.sys
2007-09-21 16:32 168,392 --a------ C:\WINDOWS\system32\drivers\mfehidk.sys
2007-09-21 16:32 143,360 --a------ C:\WINDOWS\system32\dunzip32.dll
2007-09-21 16:31 109,608 --a------ C:\WINDOWS\system32\drivers\Mpfp.sys
2007-09-21 16:31 <DIR> d-------- C:\Program Files\McAfee.com
2007-09-21 16:31 <DIR> d-------- C:\Program Files\McAfee
2007-09-21 16:31 <DIR> d-------- C:\Program Files\Common Files\McAfee
2007-09-21 16:30 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee
2007-09-21 16:22 <DIR> d-------- C:\Program Files\PowerISO
2007-09-21 11:53 <DIR> d-------- C:\DOCUME~1\Owner\APPLIC~1\Symantec
2007-09-19 14:39 <DIR> d-------- C:\Program Files\iTunes
2007-09-19 14:39 <DIR> d-------- C:\Program Files\iPod
2007-09-19 14:38 <DIR> d-------- C:\Program Files\Common Files\Apple
2007-09-19 14:38 <DIR> d-------- C:\Program Files\Apple Software Update
2007-09-19 14:38 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Apple

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-09-24 1rogram Files\Common Files\InstallShield
2007-09-24 1OCUME~1\Owner\APPLIC~1\Apple Computer
2007-09-23 1OCUME~1\Owner\APPLIC~1\uTorrent
2007-09-21 1rogram Files\Common Files\Symantec Shared
2007-09-21 1OCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-09-21 1rogram Files\Symantec
2007-09-20 1OCUME~1\Mike\APPLIC~1\uTorrent
2007-09-19 1rogram Files\QuickTime
2007-09-19 1OCUME~1\Mike\APPLIC~1\Apple Computer
2007-09-19 1OCUME~1\ALLUSE~1\APPLIC~1\Apple Computer
2007-09-06 1rogram Files\Real
2007-08-06 19:15 33052 --a------ C:\WINDOWS\system32\drivers\scdemu.sys
2007-08-06 0rogram Files\InterActual
2007-07-30 19:19 92504 --a------ C:\WINDOWS\system32\cdm.dll
2007-07-30 19:19 549720 --a------ C:\WINDOWS\system32\wuapi.dll
2007-07-30 19:19 53080 --a------ C:\WINDOWS\system32\wuauclt.exe
2007-07-30 19:19 43352 --a------ C:\WINDOWS\system32\wups2.dll
2007-07-30 19:19 325976 --a------ C:\WINDOWS\system32\wucltui.dll
2007-07-30 19:19 203096 --a------ C:\WINDOWS\system32\wuweb.dll
2007-07-30 19:19 1712984 --a------ C:\WINDOWS\system32\wuaueng.dll
2007-07-30 19:18 33624 --a------ C:\WINDOWS\system32\wups.dll
2007-07-24 2rogram Files\InstallShield Installation Information
2007-06-26 01:08 1104896 --a------ C:\WINDOWS\system32\msxml3.dll
2007-04-05 12:23 40798696 --a------ C:\Program Files\NAV071420.exe
2007-04-23 16:03:36 80 --sh--r C:\WINDOWS\system32\AA40C398BB.dll
2007-04-17 17:02:58 88 --sh--r C:\WINDOWS\system32\BB98C340AA.sys
2007-04-17 17:03:03 848 --sha-w C:\WINDOWS\system32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="C:\WINDOWS\ehome\ehtray.exe" [2005-08-05 12:56]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2004-10-27 14:21 C:\WINDOWS\system32\HdAShCut.exe]
"SoundMAXPnP"="C:\Program Files\Analog Devices\Core\smax4pnp.exe" [2005-05-20 08:11]
"SoundMAX"="C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" [2005-09-07 14:35]
"NeroFilterCheck"="C:\WINDOWS\system32\NeroCheck.exe" [2001-07-09 10:50]
"NvCplDaemon"="C:\WINDOWS\system32\NvCpl.dll" [2006-08-11 20:43]
"nwiz"="nwiz.exe" [2006-08-11 20:43 C:\WINDOWS\system32\nwiz.exe]
"NvMediaCenter"="C:\WINDOWS\system32\NvMcTray.dll" [2006-08-11 20:43]
"GalleryPlayerCM"="C:\Program Files\RGB Labs\GalleryPlayer\Assemblies\GalleryPlayerCM.exe" [2006-05-08 17:20]
"GalleryPlayerDM"="C:\Program Files\RGB Labs\GalleryPlayer\Assemblies\GalleryPlayerDM.exe" [2006-05-08 17:20]
"Sony Ericsson PC Suite"="C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe" [2005-10-26 16:17]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 17:30]
"CanonMyPrinter"="C:\Program Files\Canon\MyPrinter\BJMyPrt.exe" [2006-10-16 20:40]
"Adobe Version Cue CS2"="C:\Program Files\Adobe\Adobe Version Cue CS2\ControlPanel\VersionCueCS2Tray.exe" [2005-04-04 17:58]
"Acrobat Assistant 7.0"="C:\Program Files\Adobe\Adobe Acrobat 7.0\Distillr\Acrotray.exe" [2004-12-14 01:12]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 06:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-14 10:00]
"PWRISOVM.EXE"="C:\Program Files\PowerISO\PWRISOVM.EXE" [2007-08-06 19:05]
"MskAgentexe"="C:\Program Files\McAfee\MSK\MskAgent.exe" [2007-01-17 15:30]
"MWLExe"="C:\Program Files\Mcafee\MWL\MWLGui.exe" [2007-03-12 11:40]
"McENUI"="C:\PROGRA~1\McAfee\MHN\McENUI.exe" [2007-01-19 17:11]
"SiteAdvisor"="C:\Program Files\SiteAdvisor\6172\SiteAdv.exe" [2006-10-02 14:09]
"McAfee Backup"="C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe" [2006-11-09 20:34]
"MBkLogOnHook"="C:\Program Files\McAfee\MBK\LogOnHook.exe" [2006-11-01 10:35]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-10 07:00]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"MySpaceIM"=C:\Program Files\MySpace\IM\MySpaceIM.exe

C:\DOCUME~1\ALLUSE~1\STARTM~1\Programs\Startup\
Adobe Acrobat Speed Launcher.lnk - C:\WINDOWS\Installer\{AC76BA86-1033-0000-7760-000000000002}\SC_Acrobat.exe [2007-05-24 16:00:47]
Adobe Gamma.lnk - C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 20:16:50]
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 21:05:26]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 00:01:04]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

R3 AEAudioService;AEAudio Service;C:\WINDOWS\system32\drivers\AEAudio.sys
R3 SenFiltService;SenFilt Service;C:\WINDOWS\system32\drivers\Senfilt.sys
S3 SE27bus;Sony Ericsson Device 039 Driver driver (WDM);C:\WINDOWS\system32\DRIVERS\SE27bus.sys
S3 SE27mdfl;Sony Ericsson Device 039 USB WMC Modem Filter;C:\WINDOWS\system32\DRIVERS\SE27mdfl.sys
S3 SE27mdm;Sony Ericsson Device 039 USB WMC Modem Driver;C:\WINDOWS\system32\DRIVERS\SE27mdm.sys
S3 SE27mgmt;Sony Ericsson Device 039 USB WMC Device Management Drivers (WDM);C:\WINDOWS\system32\DRIVERS\SE27mgmt.sys
S3 se27nd5;Sony Ericsson Device 039 USB Ethernet Emulation SEMC39 (NDIS);C:\WINDOWS\system32\DRIVERS\se27nd5.sys
S3 SE27obex;Sony Ericsson Device 039 USB WMC OBEX Interface;C:\WINDOWS\system32\DRIVERS\SE27obex.sys
S3 se27unic;Sony Ericsson Device 039 USB Ethernet Emulation SEMC39 (WDM);C:\WINDOWS\system32\DRIVERS\se27unic.sys

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2007-09-21 21:33:49 C:\WINDOWS\Tasks\McDefragTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe
"2007-09-21 21:33:48 C:\WINDOWS\Tasks\McQcTask.job"
- c:\program files\mcafee\mqc\QcConsol.exe
.
**************************************************************************

catchme 0.3.1061 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-09-24 19:08:41
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
McAfee Backup = C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe?????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-09-24 19:09:56
C:\ComboFix-quarantined-files.txt ... 2007-09-24 19:09
.
--- E O F ---


Report Offensive Follow Up For Removal


Response Number 6
Name: smknghst
Date: September 24, 2007 at 17:26:13 Pacific
Reply: (edit)

thanks! im pretty sure it worked. no more pop ups!!!!


Report Offensive Follow Up For Removal

Response Number 7
Name: jabuck
Date: September 24, 2007 at 18:53:46 Pacific
Reply: (edit)

I see a two files that may be associated with that baddie.

Go to this link, VirusTotal copy the following files one at the time into the "upload and scan box", click submit then post the results.

C:\WINDOWS\system32\AA40C398BB.dll

C:\WINDOWS\system32\BB98C340AA.sys

Please download ATF-Cleaner to your desktop from this link
http://www.atribune.org/content/view/19/2/ We will need it later in safe mode

Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.

Next, please reboot your computer in Safe Mode by doing the following :

Restart your computer

After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;

Instead of Windows loading as normal, a menu with options should appear;

Select the first option, to run Windows in Safe Mode, then press "Enter".

Choose your usual account.

Run ATF-Cleaner from safe mode.Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

You should consider adding "Spywareblaster" to your arsenol of antispyware tools, just do a google search for spywareblaster, download it,install it, and update it. Its free and runs in the background, so you don't actually run it, and re-writes malicious script before it can install on your computer. Look for updates weekly as there is no auto-update on the free version.


Report Offensive Follow Up For Removal






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