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Help with Trojan and Worm!

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Name: LaoMa
Date: May 27, 2004 at 10:56:56 Pacific
OS: XP
CPU/Ram: 256M
Comment:

Hi, I got worm and Trojan on my laptop. When I used Norton to clean, it just showed that windows/system32/enbiei.exe is running, the system is very slow (cpu 100%), and a virus w32.Blaster.F.Worm was detected. Also Trojan. How to fix it? Does Alast! work? Thanks a lot!



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Response Number 1
Name: Jennifer SUMN
Date: May 27, 2004 at 11:00:33 Pacific
Reply:

Doesn't Norton prompt you to clean the virus? If it doesn't, go here:

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.html


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Response Number 2
Name: Thresher
Date: May 28, 2004 at 20:06:21 Pacific
Reply:

Also, since it's Xp you must disable your system restore to clean it out of the system restore files. They hide there, do this:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039?OpenDocument&src=sec_doc_nam

Thresher


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Response Number 3
Name: LaoMa
Date: May 30, 2004 at 23:12:31 Pacific
Reply:

Hi, thanks to you guys' help, now I got rid of the Trojan and blaster.worm by the Norton's particular anti and spy sweeper, but Norton detected another worm of w32.welchia.worm, but I couldn't find a way to clean it. Any suggestions?
Thanks again.


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