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help: websites popping up/slow comp

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Original Message
Name: AlliMc33
Date: May 12, 2008 at 09:08:06 Pacific
Subject: help: websites popping up/slow comp
OS: Windows Vista Basic
CPU/Ram: Genuine Intel(R)/102
Model/Manufacturer: Dell/Inspiron E1505
Comment:

Hi My name is Alli

JUst recently my computer has started running extremly slow and websites keep popping up. My computer is almost a year old and is a Vistas OS. I know i have a virus of somesort, I did a virus scan and it said that i have virtumonde virus, i waas looking at another thread and it suggested downloading hijackthis, which i did.

can anyone please help me and tell me if it is this virus or something else...or whati should do to permanenty remove this?

thanks
Alli

Alli


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Response Number 1
Name: Adii
Date: May 14, 2008 at 02:02:43 Pacific
Reply: (edit)

Download the "HijackThis" Installer from this link:

http://www.trendsecure.com/portal/e...


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Post Hijackthis Log in your next reply.


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