Help! Trojan Downloader

June 24, 2009 at 16:07:58
Specs: Windows Vista, Intel Core 2 Duo 3GB RAM
This afternoon i got a popup from my windows
defender saying that I have been infected with the
Trojan Downloader Win32/ Shortly thereafter
my mozilla firefox crashed and I could not recover it.
My internet explorer will not open either. I have also
had random sounds coming through my speakers
while I have not had any windows open, including
infomercial bits for bleach and cleaning products. The
only way i am online now, is through Safari, which
itunes downloaded automatically. But even then i get
redirected to other pages or i can't connect to certain
pages. It's very strange and i feel as though i have
been hacked. I have backed up all of my music,
movies and pictures onto my external hard drive in
safe mode in case i need to do anything extreme to
clean my system, or before the virus cleans my
system for me. Can someone please help me? I don't
want to lost my computer, because it's less than a
year old.

I have an expired Norton Anti-virus on my computer as
my only defense, aside from Ad-Aware and Spybot



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June 24, 2009 at 16:28:19
Hello how are you. I am not a tech here but i do believe the Microsoft Malicious Removal Tool will remove that virus.
Click on Start and in the "Start Search" field box type MRT and enter.

Let MRT scan and remove what it finds and post the results .. The techs here will help you get the rest clean if anything else exists.

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June 24, 2009 at 16:38:32
Thanks for the quick response. I went to type it in, hit enter and
nothing popped up. The MRT was shown on the search result
on the start menu, but when i clicked on it, it wouldn't open.

Is there something else i can do?

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June 24, 2009 at 18:21:56
the file MRT.exe is located in the C:\windows\System32 folder. Go there and try to run it or

Start>> All Programs >> accessories >> run >> type or copy and paste the following:


and enter ...

Run the Bitdefender Online scan. To run the bitdefender Online scanner. Right click IE icon on your desktop and choose "run as administrator".

Go to the following link and run the scan:

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