This afternoon i got a popup from my windows defender saying that I have been infected with the Trojan Downloader Win32/renos.dz Shortly thereafter my mozilla firefox crashed and I could not recover it. My internet explorer will not open either. I have also had random sounds coming through my speakers while I have not had any windows open, including infomercial bits for bleach and cleaning products. The only way i am online now, is through Safari, which itunes downloaded automatically. But even then i get redirected to other pages or i can't connect to certain pages. It's very strange and i feel as though i have been hacked. I have backed up all of my music, movies and pictures onto my external hard drive in safe mode in case i need to do anything extreme to clean my system, or before the virus cleans my system for me. Can someone please help me? I don't want to lost my computer, because it's less than a year old. I have an expired Norton Anti-virus on my computer as my only defense, aside from Ad-Aware and Spybot S&D. PLEASE HELP. -bsm

Hello how are you. I am not a tech here but i do believe the Microsoft Malicious Removal Tool will remove that virus. Click on Start and in the "Start Search" field box type MRT and enter. Let MRT scan and remove what it finds and post the results .. The techs here will help you get the rest clean if anything else exists.

Thanks for the quick response. I went to type it in, hit enter and nothing popped up. The MRT was shown on the search result on the start menu, but when i clicked on it, it wouldn't open. Is there something else i can do?

the file MRT.exe is located in the C:\windows\System32 folder. Go there and try to run it or Start>> All Programs >> accessories >> run >> type or copy and paste the following: C:\windows\system32\mrt.exe and enter ... Run the Bitdefender Online scan. To run the bitdefender Online scanner. Right click IE icon on your desktop and choose "run as administrator". Go to the following link and run the scan: http://www.bitdefender.com/scanner/...