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help torjan new malware.j

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Original Message
Name: aharris
Date: November 7, 2005 at 07:14:41 Pacific
Subject: help torjan new malware.j
OS: xp sp2
CPU/Ram: 512
Comment:

hi everyone!! i need some help please. Ive got a virus called new malware.j which i can not delte, i used mcafee virus scan and it will not let me delete the file. also it keeps detecting something called iroffer im not sure if there connected. any suggestion would be very helpfull!!!!


help im rubbish with technology!!



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Response Number 1
Name: jabuck
Date: November 7, 2005 at 08:09:51 Pacific
Reply: (edit)

aharris, Run this free online scan from Panda

Then download and run ccleaner to clean out all your temp files. Make sure there is not anything in the recycle bin that you need as ccleaner will delete recycle bin items unless checked not to do so..

Then download,update and run these spyware removal programs

Adaware SE and once you get it updated go back to the link and install the vx2 cleaner and follow the directions to install it the run it. This updated tool will remove most vx2 infections including Look2Me so do this.

Spybot

cwshredder use the stand alone version. You will most likely need to post a Hijack This log so that the files associated with the virus can be identified. You can download Hijack This at this link http://www.tomcoyote.org/hjt/ then place it into a folder of it's on, such as C:\HJT, so that back up copies can be made and not clutter your desktop or other folders and the backup copies of deleted items can be easily located if needed.

Once saved double click HijackThis.exe, and press "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, Ctrl-A to Select All, and copy its contents into the text editor.

Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.


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Response Number 2
Name: aharris
Date: November 7, 2005 at 08:18:36 Pacific
Reply: (edit)

ok will try that later on thanks very much for your time cheers!!!

help im rubbish with technology!!


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