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Help! PC has been Hijacked.

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Name: snake_eyes1
Date: May 10, 2004 at 20:05:14 Pacific
OS: Windows XP
CPU/Ram: Pentium 4 / 768MB
Comment:

Sabertooth,

Per your request, here is my log file from HijackThis v1.97.7

Ref: http://www.computing.net/windowsxp/wwwboard/forum/104222.html

Logfile of HijackThis v1.97.7
Scan saved at 8:01:01 PM, on 5/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\WINDOWS\System32\GEARSEC.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Common files\WinTools\WToolsA.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Sony Handheld\HOTSYNC.exe
C:\Program Files\Common files\WinTools\WToolsS.exe
C:\Program Files\Common files\WinTools\WSup.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Luis\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O1 - Hosts: 207.36.196.189 auto.search.msn.com
O1 - Hosts: 207.36.196.189 search.netscape.com
O1 - Hosts: 207.36.196.189 ieautosearch
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe files\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Ad-aware] "C:\PROGRA~1\Lavasoft\AD-AWA~1\Ad-aware.exe" +c
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.exe
O9 - Extra button: Control Pad (HKLM)
O9 - Extra 'Tools' menuitem: Control Pad (HKLM)
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,81/mcinsctl.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,19/mcgdmgr.cab

Greater is HE that is in me, that he that is in the world.



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Response Number 1
Name: Sabertooth
Date: May 11, 2004 at 08:50:56 Pacific
Reply:

Snake_eyes1,

Close all browsers and have HijackThis fix the following:

O1 - Hosts: 207.36.196.189 auto.search.msn.com
O1 - Hosts: 207.36.196.189 search.netscape.com
O1 - Hosts: 207.36.196.189 ieautosearch
O4 - HKLM\..\Run: [WinTools] C:\Program Files\Common files\WinTools\WToolsA.exe.

Then reboot in safemode and delete C:\Program Files\Common files\WinTools folder. You can also run this to make sure you have no VX2 hiding within your PC.


____________________________
The greatest risk is not taking one


0

Response Number 2
Name: snake_eyes1
Date: May 11, 2004 at 13:54:52 Pacific
Reply:

I ran the small applicatin that you asked and it found a couple of files. Do i highlight and delete these files?

Greater is HE that is in me, that he that is in the world.


0

Response Number 3
Name: Sabertooth
Date: May 11, 2004 at 16:42:53 Pacific
Reply:

Yep, delete them, and run it again till nothing is found.

____________________________
The greatest risk is not taking one


0

Response Number 4
Name: snake_eyes1
Date: May 12, 2004 at 00:36:40 Pacific
Reply:

Sabertooth,
I have ran the scan several times. I am able to delete eveything except C\Windows\System32\Azlui.dll. What is this file and is there any other way to delete it?

Greater is HE that is in me, that he that is in the world.


0

Response Number 5
Name: Sabertooth
Date: May 12, 2004 at 08:57:27 Pacific
Reply:

You can use the recovery console to delete the file or search for and download MoveOnBoot to remove it.

____________________________
The greatest risk is not taking one


0

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Response Number 6
Name: snake_eyes1
Date: May 12, 2004 at 22:37:56 Pacific
Reply:

Sabertooth,

I have installed the Moveonboot software and I was able to remove the file. Thanks. Would you happen to know what the "Flash Player Debug Console" is. I seem to get this popup window when ever I am in IE.

Greater is HE that is in me, that he that is in the world.


0

Response Number 7
Name: Sabertooth
Date: May 14, 2004 at 08:58:01 Pacific
Reply:

Try the following:

From IE hit tools >> under general where you have the temporary internet section click delete cookies and hit delete files make sure you put a check in delete offline contents too.

Then again from IE's menu hit tools >> internet options >> advanced and checkmark "disable script
debugging" and make sure "display a notification about every script
error" isn't checked then hit apply and ok.

Start >> run >> type cleanmgr hit ok, select your system drive (C:) hit ok. Make sure you checkmark all the boxes in that dialog window and hit ok too.

Restart and see if it helps.

____________________________
The greatest risk is not taking one


0

Response Number 8
Name: soyboi
Date: May 20, 2004 at 18:19:45 Pacific
Reply:

I still can't fix the error that says, wtoolsa caused on error on KERNEL32.DLL. I tried using hijackthis and deleted some files but the error keeps on reappearing. What does the error mean. Does deleting the Wintools folder in safe mode harm the system?


0

Response Number 9
Name: Essie
Date: May 21, 2004 at 15:54:50 Pacific
Reply:

Wtoolsa, Can't get rid of it?


0

Response Number 10
Name: Mumgranny
Date: May 21, 2004 at 21:10:18 Pacific
Reply:

Got the same problem with wtoolsa. Have removed all reference to wtoolsa except "Win tools for Internet Explorere v2" When I try to remove it I get the following message "An ad-powered software is installed. Please remove it first." Any body got any idea what I can do now. I'm not to 'puter literate. Just struggling along out here in cyber space. Any help GREATLY appreciated.

Mumgranny


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Response Number 11
Name: soyboi
Date: May 22, 2004 at 09:34:22 Pacific
Reply:

are you sure about deleting the wintools folder in safe mode? Does it affect the system?


0

Response Number 12
Name: Rainbow821
Date: May 25, 2004 at 17:14:23 Pacific
Reply:

Im having the same problem with trying to remove the "Wtoolsv2", getting the message that "ad powered software has to be removed first". Any idea which one that is?
Any help would be greatly appreciated !


0

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