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Help! NAV keep closing itself????
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Original Message
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Name: cellarboy
Date: April 5, 2002 at 05:18:00 Pacific
Subject: Help! NAV keep closing itself???? |
Comment: I've been using NAV2002 for some time with no problems. But in the last couple of days it's been closing about 30 seconds after loading up. I mean, it's been unloading not crashing. This has been preventing me from collecting my email in Outlook, as it starts to collect then stops as soon a NAV closes. When this happens, the only soloution I've found is to restart my PC, then it reloads NAV, but it still unloads after a short time again. Even if I run the NAV main program manually it only stays loaded for about 30 seconds.
I've even reinstalled NAV and updated it via Live Update, but it's still happening. Does anyone have any ideas??? I'm running Win98se and Outlook 2000 plus I keep everything else updated (IE6 etc).
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Response Number 1
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Name: robert451
Date: April 5, 2002 at 11:47:15 Pacific
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Reply: (edit)I would uninstall and research the registry to get rid of all instances of NAV.A program called regcleaner is good for this.Then retry install.I would also go to HouseCall.com for online scan.Be sure to disable auto-protect first then run scan.Virus's are getting more clever every day and it is possible that a virus is causing NAV not to run as needed to detect it.
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