Help! Lack of memory?

Microsoft Windows 7 home premium
March 13, 2014 at 10:23:05
Specs: Windows 7 & XP, 4gb
My daughter has these in her task manager when she only has the Windows 7 startup screen showing. She says her computer is really slow and will not run some programs because of lack of memory of which she has 4gb's.
iexplorer.exe 132,604
explorer.exe 25,048
iexplorer.exe 20,220
dwm.exe 14,732
and many others with less memory.

It says at the bottom of TM:
Physical Memory: 52%

Is there a way to check these for virus? She is running AVG virus program but does not detect anything out of the ordinary.

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March 13, 2014 at 11:29:56
run malwarebytes and adwcleaner and fix all they find. AVG alone misses lots of malware, etc...

HELP in posting on plus free progs and instructions

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March 13, 2014 at 16:41:42
Copy & Paste the contents of the malwarebytes and adwcleaner logs in your next post please.

To see what else is lurking, run this.

1. Download ZHPDiag from one of these links.
Screenshots ( SS ) How to install.

(Don't be alarmed if the site is in French, it sometimes happens, the tool will take your system language and allow the download if you get a warning message.)

2. Save the file on your Desktop.

3. Double click on ZHPDiag.exe and follow the installation instructions.

(For Vista and Win 7 users, right click and choose 'Run as Administrator')

The tool creates two icons ZHPDiag and ZHPFix.

4. Double click on the short cut ZHPDiag on your Destktop.

5. If you need to change the language, click on the little house, (bottom right) and change to English.

6. Click on the "Configure" button.

7. Click on the Magnifying glass "Default diagnosis with legitimate".

8. Click on "Search" and answer yes if a message appears.

Wait for the tool to finished (maybe a long time) A ZHPDiag log will be on the Desktop.

9. Close ZHPDiag.

10. The log is large, upload it to a site of your choosing or use Image Uploader.
I upload to for images & for files ( neither need an account ) Give us the link please.
Free file sharing sites come & go, if & are too busy ( or not working ) here are others to try.
free file upload no account needed

Image Uploader

How to use for files.

message edited by Johnw

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