Please help. Microsoft alerted me that I have Backdoor:Win32/Zonebac.gen!B on my computer and I need help removing. Thank you!

Try Spybot search and destroy and Grisoft AVG for removal.

I noticed how other folks with the same problem were asked to download Hijack This and FindAWF and then post the logs. Is there an expert from the site willing to request the logs and help me?

Thanks!

Please download and install the latest version of HijackThis v2.0.2:

Download the HijackThis Installer from this link: HijackThis

1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Please download FindAWL from this link FindAWF

Double-click on the FindAWF.exe file to run it. It will open a command prompt and ask you to "Press any key to continue". You will be presented with a Menu.
1. Press 1 then Enter to scan for bak folders
2. Press 2 then Enter to restore files from bak folders
3. Press 3 then Enter to remove bak folders
4. Press 4 then Enter to reset domain zones
5. Press E then Enter to EXIT
Press 1 then press Enter. Copy and paste the contents of the AWF.txt file in your next reply.

Thank you! You'll notice I downloaded Spy Emergency last night to see if it might help. I can uninstall that if need be. Here you go:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:37:53 AM, on 11/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\Program Files\Cisco Systems Vpn\SMC\cvpnd.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\TIREMOTE\wuser32.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\CA\ETRUST~1\bak\realmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\program files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\bak\bak\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpyEmergency] "C:\Program Files\NETGATE\Spy Emergency 2007\SpyEmergency.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.doginhispen.com
O15 - Trusted Zone: *.whataboutadog.com
O16 - DPF: {4773AC35-5EC9-4C86-82AA-78F3BE563194} (AtlBoxWordCtlAttrib Class) - http://playgames.comcast.net/online...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microso...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microso...
O16 - DPF: {6F74F92E-8DD8-4DDE-8FB8-CBB882A68048} (Microsoft Office XP Professional Step by Step Interactive) - file://C:\Program Files\Microsoft Interactive Training\O10C\mitm0026.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/...
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcapl...
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O17 - HKLM\Software\..\Telephony: DomainName = mikenet.smcvt.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - c:\Program Files\Cisco Systems Vpn\SMC\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Spy Emergency Shield Service (SpyEmrgSrv) - NETGATE Technologies s.r.o. - C:\Program Files\NETGATE\Spy Emergency 2007\SpyEmergencySrv.exe
O23 - Service: Track-It! Remote Control (TIRmtCtl) - Intuit Track-It! - C:\WINDOWS\TIREMOTE\wuser32.exe
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Intuit, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe

--
End of file - 7754 bytes

Find AWF report by noahdfear ©2006
Version 1.40

The current date is: Thu 11/29/2007
The current time is: 11:40:42.95

bak folders found
~~~~~~~~~~~

Directory of C:\PROGRA~1\ITUNES\BAK

09/07/2007 03:55 PM 267,064 iTunesHelper.exe
1 File(s) 267,064 bytes

Directory of C:\PROGRA~1\MSNMES~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK

10/19/2007 09:11 AM 26,636 qttask.exe
1 File(s) 26,636 bytes

Directory of C:\PROGRA~1\CA\ETRUST~1\BAK

04/06/2004 04:14 PM 504,080 realmon.exe
1 File(s) 504,080 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK\BAK

06/29/2007 05:24 AM 286,720 qttask.exe
1 File(s) 286,720 bytes

Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

26636 Oct 19 2007 "C:\Program Files\iTunes\iTunesHelper.exe"
267064 Sep 7 2007 "C:\Program Files\iTunes\bak\iTunesHelper.exe"
102400 Sep 14 2007 "C:\WINDOWS\Installer\{B8A204BC-7177-470E-BBDD-47256D05B325}\iTunesIco.exe"
116024 Sep 14 2007 "C:\Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 7.4.1.2\iTunesSetupAdmin.exe"
26640 Oct 18 2007 "C:\Program Files\QuickTime\qttask.exe"
26636 Oct 19 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
26640 Oct 18 2007 "C:\Program Files\QuickTime\qttask.exe"
26636 Oct 19 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
26636 Oct 19 2007 "C:\Program Files\CA\eTrust Antivirus\realmon.exe"
40960 Aug 15 2006 "C:\WINDOWS\Installer\{99747F0D-D4F8-4877-9CA0-4AE96D963633}\Realmon.exe"
504080 Apr 6 2004 "C:\Program Files\CA\eTrust Antivirus\bak\realmon.exe"
26640 Oct 18 2007 "C:\Program Files\QuickTime\qttask.exe"
26636 Oct 19 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"

end of report

Double-click the FindAWF icon once again

If a Security Alert shows, allow the program to run.
As instructed, press any key to continue.
Use the following option: Press 2 then Enter to restore files from bak folders

A text file opens called: files.txt
Click below the line and paste the following list of files to be restored:

"C:\Program Files\iTunes\bak\iTunesHelper.exe"
"C:\Program Files\QuickTime\bak\qttask.exe"
"C:\Program Files\QuickTime\bak\bak\qttask.exe"
"C:\Program Files\QuickTime\bak\qttask.exe"
"C:\Program Files\QuickTime\bak\bak\qttask.exe"
"C:\Program Files\CA\eTrust Antivirus\bak\realmon.exe"
"C:\Program Files\QuickTime\bak\qttask.exe"
"C:\Program Files\QuickTime\bak\bak\qttask.exe"

Next, close and click Yes to save the changes.

Once files.txt is saved, FindAWF does the following:
-It attempts to terminate the process represented by each filename on the list, if running
-Deletes the rogue file from the parent folder, if present
-Copies the original file to the parent folder

When done with the above, it automatically runs a new scan and opens a new log.
Please provide the new FindAWF log in your reply.

Your java is out of date and can be exploited.

Download the latest version of http://java.sun.com/javase/downloads/index.jsp

Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".

Click the "Download" button to the right.

Check the box that says: "Accept License Agreement". The page will refresh.

Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.

Close any programs you may have running - especially your web browser.

Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it.

Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions.

Reboot your computer once all Java components are removed

. Then from your desktop double-click on jre-1_6_3-windowsi586-p.exe to install the newest version.

Find AWF report by noahdfear ©2006
Version 1.40
Option 2 run successfully

The current date is: Fri 11/30/2007
The current time is: 16:33:14.24

bak folders found
~~~~~~~~~~~

Directory of C:\PROGRA~1\ITUNES\BAK

09/07/2007 03:55 PM 267,064 iTunesHelper.exe
1 File(s) 267,064 bytes

Directory of C:\PROGRA~1\MSNMES~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK

06/29/2007 05:24 AM 286,720 qttask.exe
1 File(s) 286,720 bytes

Directory of C:\PROGRA~1\CA\ETRUST~1\BAK

04/06/2004 04:14 PM 504,080 realmon.exe
1 File(s) 504,080 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK\BAK

06/29/2007 05:24 AM 286,720 qttask.exe
1 File(s) 286,720 bytes

Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

267064 Sep 7 2007 "C:\Program Files\iTunes\iTunesHelper.exe"
267064 Sep 7 2007 "C:\Program Files\iTunes\bak\iTunesHelper.exe"
102400 Sep 14 2007 "C:\WINDOWS\Installer\{B8A204BC-7177-470E-BBDD-47256D05B325}\iTunesIco.exe"
116024 Sep 14 2007 "C:\Documents and Settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 7.4.1.2\iTunesSetupAdmin.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
504080 Apr 6 2004 "C:\Program Files\CA\eTrust Antivirus\realmon.exe"
40960 Aug 15 2006 "C:\WINDOWS\Installer\{99747F0D-D4F8-4877-9CA0-4AE96D963633}\Realmon.exe"
504080 Apr 6 2004 "C:\Program Files\CA\eTrust Antivirus\bak\realmon.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"

end of report

Option 3:
Double-click the FindAWF icon once again

If a Security Alert shows, allow the program to run.
As instructed, press any key to continue.
Use the following option: Press 3 then Enter to remove bak folders

A text file opens called: folders.txt
Click below the line and paste the following list of folders to be removed:

C:\Program Files\iTunes\bak
C:\Program Files\QuickTime\bak
C:\Program Files\QuickTime\bak\bak
C:\Program Files\QuickTime\bak
C:\Program Files\QuickTime\bak\bak
C:\Program Files\CA\eTrust Antivirus\bak
C:\Program Files\QuickTime\bak
C:\Program Files\QuickTime\bak\bak

Next, close and click Yes to save the changes.

Once folders.txt is saved, FindAWF does the following:
-It deletes the contents of the bak folders
-Removes the bak folders

When done with the above, it automatically runs a new scan and opens a new log.
Please provide the new FindAWF log in your reply.

Next Option 4.

Option 4:
Double-click the FindAWF icon once again

If a Security Alert shows, allow the program to run.
As instructed, press any key to continue.
Use the following option: Press 4 then Enter to reset domain zones

This removes all entries from the domain zones.
When the program returns to the main menu, use the following option:
Press E then Enter to EXIT

Next,

Launch Notepad, and copy/paste everything between the X's making "regedit4" the very top line.
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
REGEDIT4
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Then, disconnect from the Internet!
Next,
Back on the Desktop, double-click on the fixme.reg file you just saved and click on Yes when asked to merge the information.
Optional if the following programs are in your computer.
Note that since the Domains are deleted SpywareBlaster protection must be re-enabled. Spybot's Immunize feature must be used again, also you have to re-install IE-SpyAd if installed.
Delete the fixme.reg file just created.

Please download ComboFix to the desktop from this link:

http://download.bleepingcomputer.com/sUBs/ComboFix.exe

Double-click combofix.exe
Follow the prompts.
(Don't click on the window while the program is running, it may cause your system to hang.)

Please post the log it produces.

Find AWF report by noahdfear ©2006
Version 1.40
Option 3 run successfully

The current date is: Fri 11/30/2007
The current time is: 18:09:11.22

bak folders found
~~~~~~~~~~~

Directory of C:\PROGRA~1\MSNMES~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK\BAK

06/29/2007 05:24 AM 286,720 qttask.exe
1 File(s) 286,720 bytes

Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"

end of report

ComboFix 07-11-19.4C - mrinaldi 2007-11-30 21:11:13.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.190 [GMT -5:00]
Running from: C:\Documents and Settings\mrinaldi\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((( Files Created from 2007-11-01 to 2007-12-01 )))))))))))))))))))))))))))))))
.

2007-11-30 18:07 69,632 --a------ C:\WINDOWS\system32\javacpl.cpl
2007-11-30 18:06 <DIR> d-------- C:\Program Files\Common Files\Java
2007-11-28 20:18 <DIR> d-------- C:\Program Files\NETGATE
2007-11-28 20:18 <DIR> d-------- C:\Documents and Settings\mrinaldi\Application Data\Spy Emergency
2007-11-28 20:18 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\NETGATE
2007-11-28 20:18 14,392 --a------ C:\WINDOWS\system32\drivers\spyemrg_guard.sys
2007-11-28 20:18 12,344 --a------ C:\WINDOWS\system32\drivers\spyemrg.sys
2007-11-28 17:58 <DIR> d-------- C:\Program Files\Trend Micro
2007-11-28 16:04 <DIR> d-------- C:\Program Files\Windows Live Safety Center
2007-11-28 14:47 793 --a------ C:\WINDOWS\system32\MRT.INI
2007-11-28 14:38 <DIR> d-------- C:\Program Files\MSXML 6.0
2007-11-27 19:07 262,144 --a------ C:\WINDOWS\system32\default_user_class.dat
2007-11-27 10:06 15 --a------ C:\WINDOWS\211E-B415-AE59-1414.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2007-11-30 23:09 --------- d-----w C:\Program Files\iTunes
2007-11-30 23:07 --------- d-----w C:\Program Files\Java
2007-11-30 21:33 --------- d-----w C:\Program Files\QuickTime
2007-11-27 23:03 --------- d-----w C:\Program Files\Advanced System Optimizer
2007-11-24 23:43 --------- d-----w C:\Program Files\Yahoo! Games
2007-11-18 23:08 --------- d-----w C:\Documents and Settings\mrinaldi\Application Data\PlayFirst
2007-11-17 17:02 --------- d-----w C:\Documents and Settings\All Users\Application Data\PlayFirst
2007-10-28 23:45 --------- d-----w C:\Program Files\Yahoo SiteBuilder
2007-08-07 16:11 139,984 ----a-w C:\Documents and Settings\mrinaldi\Application Data\GDIPFONTCACHEV1.DAT
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"msnmsgr"="C:\Program Files\MSN Messenger\msnmsgr.exe" [2007-01-19 12:54]
"SpyEmergency"="C:\Program Files\NETGATE\Spy Emergency 2007\SpyEmergency.exe" [2007-10-31 14:13]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Realtime Monitor"="C:\PROGRA~1\CA\ETRUST~1\realmon.exe" [2004-04-06 16:14]
"QuickTime Task"="C:\Program Files\QuickTime\bak\bak\qttask.exe" [2007-06-29 05:24]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-07 15:55]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"RunLogonScriptSync"= 1 (0x1)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"DisablePersonalDirChange"= 1 (0x1)
"ForceStartMenuLogOff"= 1 (0x1)
"Intellimenus"= 1 (0x1)
"NoSimpleStartMenu"= 1 (0x1)
"ForceClassicControlPanel"= 1 (0x1)
"NoDesktopCleanupWizard"= 1 (0x1)
"RecycleBinSize"= 5 (0x5)

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-116143283-509352933-1094794013-14971\Scripts\Logon\[u]0[/u]\[u]0[/u]]
"Script"=logon.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-116143283-509352933-1094794013-14971\Scripts\Logon\[u]0[/u]\1]
"Script"=\\mikenet.smcvt.edu\SysVol\mikenet.smcvt.edu\scripts\smcfixit.cmd

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MsnMsgr]
C:\Program Files\MSN Messenger\MsnMsgr.Exe /background

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroFilterCheck]
2001-07-09 09:50 155648 --a------ C:\WINDOWS\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\qttask.exe -atboottime

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RemoteControl]
2004-07-15 00:07 32768 --a------ C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
-quiet

R1 SpyEmrg;Spy Emergency Driver;C:\WINDOWS\system32\Drivers\spyemrg.sys
R2 CVPNDRV;Saint Michael's College VPN IPsec Driver;\??\C:\WINDOWS\system32\Drivers\CVPNDRV.sys
R2 TIRmtCtl;Track-It! Remote Control;C:\WINDOWS\TIREMOTE\wuser32.exe
R2 TIRmtSvc;Track-It! Workstation Manager;C:\WINDOWS\TIREMOTE\TIRemoteService.exe
R3 SpyEmrgGuard;Spy Emergency Real-Time Shield Driver;C:\WINDOWS\system32\Drivers\spyemrg_guard.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8958f3d0-3796-11dc-942f-000e353c3291}]
\Shell\AutoRun\command - F:\wd_windows_tools\setup.exe

*Newly Created Service* - CATCHME
.
Contents of the 'Scheduled Tasks' folder
"2007-11-22 19:03:02 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job"
- C:\Program Files\Apple Software Update\SoftwareUpdate.exe
.
**************************************************************************

catchme 0.3.1262 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2007-11-30 21:13:54
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2007-11-30 21:14:44
.
--- E O F ---

Post a new Hijack This log please.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:48, on 2007-12-01
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\Program Files\Cisco Systems Vpn\SMC\cvpnd.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\TIREMOTE\wuser32.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\bak\bak\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpyEmergency] "C:\Program Files\NETGATE\Spy Emergency 2007\SpyEmergency.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4773AC35-5EC9-4C86-82AA-78F3BE563194} (AtlBoxWordCtlAttrib Class) - http://playgames.comcast.net/online...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microso...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microso...
O16 - DPF: {6F74F92E-8DD8-4DDE-8FB8-CBB882A68048} (Microsoft Office XP Professional Step by Step Interactive) - file://C:\Program Files\Microsoft Interactive Training\O10C\mitm0026.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/...
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcapl...
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O17 - HKLM\Software\..\Telephony: DomainName = mikenet.smcvt.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - c:\Program Files\Cisco Systems Vpn\SMC\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Spy Emergency Shield Service (SpyEmrgSrv) - NETGATE Technologies s.r.o. - C:\Program Files\NETGATE\Spy Emergency 2007\SpyEmergencySrv.exe
O23 - Service: Track-It! Remote Control (TIRmtCtl) - Intuit Track-It! - C:\WINDOWS\TIREMOTE\wuser32.exe
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Intuit, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe

--
End of file - 7806 bytes

Run Hijack This,close all windows and browsers except Hijack This, place a check to the left of the following item and presss"fix checked":

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\bak\bak\qttask.exe" -atboottime

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present(Remove if you did not set this)

Exit Hijack This.

Restart the computer.

Double-click on the FindAWF.exe file to run it.
Press 1 then press Enter. Copy and paste the contents of the AWF.txt file in your next reply.

Post a new hijack This log please.

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present(Remove if you did not set this)

I'm not sure if this was intentionally set. Should I just remove it?

Could it have been set by my office? It's a work computer.

Also, when I did ComboFix it threw off my clock so that it now displays hours in military time and the date when i hover over the clock displays as 2007-12-01. How do I fix this?

Could have been set by the office admin.

Go to start> control panel> regional and language> customize> time> click the drop down arrow on the far right of time format> choose h:mm:ss tt> apply> ok.

Post the requested logs please.

Find AWF report by noahdfear ©2006
Version 1.40

The current date is: 2007-12-01
The current time is: 16:10:44.07

bak folders found
~~~~~~~~~~~

Directory of C:\PROGRA~1\MSNMES~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK\BAK

2007-06-29 05:24 286,720 qttask.exe
1 File(s) 286,720 bytes

Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"

end of report

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:14, on 2007-12-01
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\Program Files\Cisco Systems Vpn\SMC\cvpnd.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\TIREMOTE\wuser32.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpyEmergency] "C:\Program Files\NETGATE\Spy Emergency 2007\SpyEmergency.exe"
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4773AC35-5EC9-4C86-82AA-78F3BE563194} (AtlBoxWordCtlAttrib Class) - http://playgames.comcast.net/online...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microso...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microso...
O16 - DPF: {6F74F92E-8DD8-4DDE-8FB8-CBB882A68048} (Microsoft Office XP Professional Step by Step Interactive) - file://C:\Program Files\Microsoft Interactive Training\O10C\mitm0026.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/...
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcapl...
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O17 - HKLM\Software\..\Telephony: DomainName = mikenet.smcvt.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - c:\Program Files\Cisco Systems Vpn\SMC\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Spy Emergency Shield Service (SpyEmrgSrv) - NETGATE Technologies s.r.o. - C:\Program Files\NETGATE\Spy Emergency 2007\SpyEmergencySrv.exe
O23 - Service: Track-It! Remote Control (TIRmtCtl) - Intuit Track-It! - C:\WINDOWS\TIREMOTE\wuser32.exe
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Intuit, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe

--
End of file - 7590 bytes

Double-click the FindAWF icon once again

If a Security Alert shows, allow the program to run.
As instructed, press any key to continue.
Use the following option: Press 2 then Enter to restore files from bak folders

A text file opens called: files.txt
Click below the line and paste the following list of files to be restored:

"C:\Program Files\QuickTime\bak\bak\qttask.exe"

Next, close and click Yes to save the changes.

Once files.txt is saved, FindAWF does the following:
-It attempts to terminate the process represented by each filename on the list, if running
-Deletes the rogue file from the parent folder, if present
-Copies the original file to the parent folder

When done with the above, it automatically runs a new scan and opens a new log.
Please provide the new FindAWF log in your reply.
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Option 3:
Double-click the FindAWF icon once again

If a Security Alert shows, allow the program to run.
As instructed, press any key to continue.
Use the following option: Press 3 then Enter to remove bak folders

A text file opens called: folders.txt
Click below the line and paste the following list of folders to be removed:

C:\Program Files\QuickTime\bak
C:\PROGRA~1\MSNMES~1\BAK

Next, close and click Yes to save the changes.

Once folders.txt is saved, FindAWF does the following:
-It deletes the contents of the bak folders
-Removes the bak folders

When done with the above, it automatically runs a new scan and opens a new log.
Please provide the new FindAWF log in your reply.

Next Option 4.

Option 4:
Double-click the FindAWF icon once again

If a Security Alert shows, allow the program to run.
As instructed, press any key to continue.
Use the following option: Press 4 then Enter to reset domain zones

This removes all entries from the domain zones.
When the program returns to the main menu, use the following option:
Press E then Enter to EXIT

Next,

Launch Notepad, and copy/paste everything between the X's making "regedit4" the very top line.
Save in: Desktop
File Name: fixme.reg
Save as Type: All files
Click: Save
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
REGEDIT4
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges]
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Then, disconnect from the Internet!
Next,
Back on the Desktop, double-click on the fixme.reg file you just saved and click on Yes when asked to merge the information.
Optional if the following programs are in your computer.
Note that since the Domains are deleted SpywareBlaster protection must be re-enabled. Spybot's Immunize feature must be used again, also you have to re-install IE-SpyAd if installed.
Delete the fixme.reg file just created.

Navigate to and delete this folder :

C:\Program Files\QuickTime

If you use quicktime you will need to reinstall it. You can download it from this link http://www.download.com/QuickTime/3000-2139_4-10002208.html

Post a new hijack This log please.

Find AWF report by noahdfear ©2006
Version 1.40
Option 2 run successfully

The current date is: 2007-12-02
The current time is: 13:23:23.93

bak folders found
~~~~~~~~~~~

Directory of C:\PROGRA~1\MSNMES~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK

2007-06-29 05:24 AM 286,720 qttask.exe
1 File(s) 286,720 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK\BAK

2007-06-29 05:24 AM 286,720 qttask.exe
1 File(s) 286,720 bytes

Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"

end of report

Find AWF report by noahdfear ©2006
Version 1.40
Option 3 run successfully

The current date is: 2007-12-02
The current time is: 13:27:54.42

bak folders found
~~~~~~~~~~~

Directory of C:\PROGRA~1\QUICKT~1\BAK

0 File(s) 0 bytes

Directory of C:\PROGRA~1\QUICKT~1\BAK\BAK

2007-06-29 05:24 AM 286,720 qttask.exe
1 File(s) 286,720 bytes

Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\qttask.exe"
286720 Jun 29 2007 "C:\Program Files\QuickTime\bak\bak\qttask.exe"

end of report

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:54:41 PM, on 2007-12-02
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\Program Files\Cisco Systems Vpn\SMC\cvpnd.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\TIREMOTE\wuser32.exe
C:\WINDOWS\TIREMOTE\TIRemoteService.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = wmplayer.exe //ICWLaunch
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpyEmergency] "C:\Program Files\NETGATE\Spy Emergency 2007\SpyEmergency.exe"
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4773AC35-5EC9-4C86-82AA-78F3BE563194} (AtlBoxWordCtlAttrib Class) - http://playgames.comcast.net/online...
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/re...
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microso...
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microso...
O16 - DPF: {6F74F92E-8DD8-4DDE-8FB8-CBB882A68048} (Microsoft Office XP Professional Step by Step Interactive) - file://C:\Program Files\Microsoft Interactive Training\O10C\mitm0026.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - http://support.gateway.com/support/...
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.com/games/popcapl...
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O17 - HKLM\Software\..\Telephony: DomainName = mikenet.smcvt.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = mikenet.smcvt.edu
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - c:\Program Files\Cisco Systems Vpn\SMC\cvpnd.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Spy Emergency Shield Service (SpyEmrgSrv) - NETGATE Technologies s.r.o. - C:\Program Files\NETGATE\Spy Emergency 2007\SpyEmergencySrv.exe
O23 - Service: Track-It! Remote Control (TIRmtCtl) - Intuit Track-It! - C:\WINDOWS\TIREMOTE\wuser32.exe
O23 - Service: Track-It! Workstation Manager (TIRmtSvc) - Intuit, Inc. - C:\WINDOWS\TIREMOTE\TIRemoteService.exe

--
End of file - 7595 bytes

Your Hijack This log is clean, how is the computer operating?

It is working beautifully. Thank you so much! I can't tell you how much I appreciate it.

I am a little concerned that my office-installed eTrust Antivirus did not catch this. Do you suggest I download Spybot or something similar for extra backup?

Also, do you accept donations on Paypal for your help? Thank you again for all you've done.

You should add "Spywareblaster" to your arsenol of antispyware tools, just do a google search for spywareblaster or click the link below, download it,install it, and update it. Its free and runs in the background, so you don't actually run it, and re-writes malicious script before it can install on your computer. Look for updates weekly as there is no auto-update on the free version. http://www.javacoolsoftware.com/spywareblaster.html

At this time Computing.net does not accept donations and I personally do not but we appreciate the kind offer.

Glad we could help.