have trojans and can't get online to download

April 10, 2011 at 04:58:52
Specs: Windows Vista
i'm running windows vista home. windows security says no problems, avg same thing but i keep getting pop-ups saying i have trojans and worms and spyware. can't go online computer is blocking access to the web. using chrome for a browser.

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April 10, 2011 at 06:44:44
the thing that says that you have Trojans is actually a fake antivirus which is a virus there are no viruses on your PC except for the one saying you have Trojans(Its a Fake Antivirus).Give me the name of the thing saying you have Trojans because each one has different removing steps and try smart bro browser its a not popular browser and these internet blocking viruses most commonly only block popular browsers everyone uses.

download smart bro here : www.smartbro.com

and download malware bytes anti malware put it on a pendrive take it to your computer start the computer in safemode rename the malwarebytes file to 123244.exe and install it then go to the place you installed malwarebytes and change mbam.exe to 3121132.exe then run a quick scan and after deleting all the viruses it finds run a full scan.

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April 10, 2011 at 06:59:38
cntrygrl, try tapping f8 on boot up and select safe mode with networking. Once you get there, download mlawarebytes and run a full scan and fix all it finds.
If that doesn't fix the problem after you reboot, go in to safe mode networking again and download and run these apps in the same order as listed:
1- rkiller.exe (stops the malware process)
2- tdss killer (removes unwanted rootkit if found)
3- run malwarebytes again in full scan and fix all it finds

If that doesn't help post back as there are more free utilities that we can use.

Some HELP in posting on Computing.net plus free progs and instructions Cheers

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