Hi, A recently got infected with a download.trojan.The exact file name or place is C:\WINDOWS\system32\winccf32.dll. I have triesd evrything that i know of: 1.Norton can not repair, quarantine, or delete the file. 2. Tried to delete in safe mode but that did not work either. 3. Safe mode, run, command, tried to delete with command promt but that did not work either. And of corse every 3 secs Norton reminds me im infected and this undeletable file is pissing me off.

I am right in saying you can't delete it because its running? If so try something like Unlocker and then delete it - http://www.google.co.uk/search?hl=en&q=unlocker+delete&btnG=Google+Search&meta= See if the file is loading up at startup. If it is get it out of the startup list. Try deleting its entries from the registry as well if you're comfortable with that. Hope this helps. dvdxenon

You can follow the directions further down this page titled "win*.tmp.exe Solution and Questions" which will fix it. Or please post a Hijack This log so that the files associated with the virus/spyware/hijacker can be identified. You can download Hijack This at this link http://www.tomcoyote.org/hjt/ then place it into a folder of it's on, such as C:\HJT, so that back up copies can be made and not clutter your desktop or other folders and the backup copies of deleted items can be easily located if needed. Once saved double click HijackThis.exe, and press "Scan". When the scan is finished, the "Scan" button will change into a "Save Log" button. Press that, save the log, Ctrl-A to Select All, and copy its contents into the text editor at this forum. Do not fix anything yet unless you know what you are doing. This is a powerful tool that can crash the computer if used improperly.