hard drive not opening shortcuts

October 12, 2011 at 03:54:48
Specs: Windows 7
i cannot access the shortcuts that my hard drive's created.
it tells me that it cannot find recycler/0xffd12566.exe.

i have tried just about everything. when some bloggers tells me to download a program e.g.combofx1, my bitdefender won't allow it access.

and when i try it anyways, it still does'nt work

i have gone to cmd and typed in the whole attrib..... command and still it's not working.

it takes forever to actually come up with anything. i am currently running it, and it's been 25minutes and nothing has come up..

please i know there's so geniusses out there to assist me. pleeeeeaaaase help

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October 12, 2011 at 06:19:13

In order to take a better look at what is going on with your system, please do the following:

See if you can download DDS from one of these locations:

(If you cannot download to the infected computer, download to a different computer, and move it using a USB flash drive, or portable media.)

Save it to your Desktop

Make sure you temporarily disable your AntiVirus, Firewall, and any other AntiSpyware applications. They may interfere with the programs we are about to run.

If you wish to look at information on how to disable these programs, please refer to the information available through this link:

XP: Double-click the DDS file to run the program
Vista/Windows Seven: Right-click DDS and select: Run as Administrator

When done, DDS opens two logs:
-DDS.txt (Opens on the Desktop)
-Attach.txt (Is minimized - will show on the TaskBar)

Save both reports to your Desktop, and post them in your reply.

However, since these reports can be large, please upload them to Megaupload:
http://www.megaupload.com/" target="_blank

It is very easy to use:
Click: Browse
Select a file to upload
Upload the file
To the right of 'Send', enter a file description:
Click 'Send'
Copy the link provided, and post it in your reply.

Retired - Doin' Dis, Dat, and slapping malware.
Malware Eliminator/Member of UNITE and the
Alliance of Security Analysis Professionals

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