grey screen after login

December 15, 2009 at 08:36:19
Specs: Windows XP
hello, my netbook was recently infected wih sysem defender and another similar virus ending in -tool [ i have forgotten the name] and after restarting it will no longer boot the desktop, it works fine up until the logon is finished where upon it boots a grey screeen with the mouse being able to move and no other commands working, no taskbar/startbar no icons , Ctrl alt del doesnt work

the only changes i have made to system files was done on the advice of the anti system defender website which said to rename Tskmngr to iexplore to get round one of the viruses workings, apart from that nothing has changed, i am running XP, on an acer aspire 1. oh and it has neither a cd drive nor a system disc so no reinstalls.

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December 15, 2009 at 09:54:39
have you tried tapping f8 on startup and then safe mode to see if that works?

Some HELP in posting on plus free progs and instructions Cheers

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December 17, 2009 at 04:57:11
safe mode produces exactly the same response just with the safe mode text at each corner
[EDIT: oh and my computer, really doesnt like that link, at all]

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