google search redirecting virus

June 28, 2009 at 12:07:24
Specs: Windows XP
I am being redirected to random sites whenever I use google. I did some searches and the consensus seems to be that it is a trojan. How do I go about remove it? I've installed and ran SpyBoT, Malewarebytes, and Adaware. I am also running McAfee anti-virus. Nothing has worked. Thanks for any help anyone can be.

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June 28, 2009 at 12:09:15

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June 28, 2009 at 12:11:48
Thanks for the quick reply.

Malwarebytes' Anti-Malware 1.38
Database version: 2347
Windows 5.1.2600 Service Pack 3

6/28/2009 11:24:07 AM
mbam-log-2009-06-28 (11-24-07).txt

Scan type: Quick Scan
Objects scanned: 90209
Time elapsed: 2 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Z\local settings\temporary internet files\Content.IE5\GHIJKLMN\load[1].php (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\MalwareRemovalBot Scheduled Scan.job (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.

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June 28, 2009 at 12:19:01
Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.

ExecuteAVUpdateEx( '', 1, '','','');

Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial

2) Download and Run DDS which will create a Pseudo HJT Report as part of its log: DDS Tool Download Link. When done, DDS will open two (2) logs

   1. DDS.txt
   2. Attach.txt

Upload the logs to and paste download link in your next reply.
Note: Disable any script-blocking programs and then double-click on the DDS.scr icon to start the program. If you did not disable a script-blocker that may be part of your antimalware program, you may receive a warning from your antimalware product asking if you would like DDS.scr to run. Please allow it to do so.

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Related Solutions

June 28, 2009 at 12:24:40
When I attempt to run the script I am getting a Windows - No Disk Error. Not sure what that means.

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June 28, 2009 at 12:28:07

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June 28, 2009 at 12:47:47
Just tried running in Safe Mode, but unfortunately still getting the same error.

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June 28, 2009 at 12:52:15
Download and run Kaspersky AVP tool:
Once you download and start the tool:
# Check below options:

    * Select all the objects/places to be scanned. 
    * Settings > Customize > Heuristic analyzer > Enable deep rootkit search

# Click Scan
# Fix what it detects
# Attach Scan log/Summary to your next message.

Illustrated tutorial:

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June 28, 2009 at 15:13:41
Ok, just finished running the scan. It took forever but was able to find one trojan which was disinfected. The problem still persists though. Here's the log file.

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June 28, 2009 at 15:21:23
Try redoing Response Number 3. If you can't do step 1 proceed to step 2.

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June 28, 2009 at 15:33:47
Ok, AVZ worked this time. I've included the avz zip and the two log files from DDS below.

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June 28, 2009 at 15:37:32
Here are the OTL files.

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June 28, 2009 at 15:39:43
Post files only in .zip or .rar can't open .zipx.

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June 28, 2009 at 15:46:05
Sorry about that, didn't notice that winzip had defaulted to zipx. Here are all the files in one zip.

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June 28, 2009 at 15:59:08
Does redirection happen in all the web browsers?

Follow these steps in order numbered:

1) Download GMER:
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

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June 28, 2009 at 18:00:51
Here is the GMER log.

Oh, also, the problem happens both in FireFox and IE.

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June 28, 2009 at 18:34:04
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Attach a Combofix log, please review and follow these instructions carefully.

Download it here ->

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs ( Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to and paste the link here.

2) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as Then, Private Message me the Download links to the uploaded files.

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June 28, 2009 at 19:37:24
Here are the two things you asked for. ComboFix found something called SKYNET and deleted it.

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June 28, 2009 at 19:39:11
Just checked and the problem is now gone. Thanks a lot for the help.

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June 28, 2009 at 19:47:18
Delete links from Response Number 17 its not good idea to post virus links in open forum. Then follow:

Run complete scan with:

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June 28, 2009 at 22:17:16
Scan just finished and everything looks fine. Thanks again for all your help.

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