Google Redirect Virus

April 11, 2010 at 17:38:34
Specs: Windows Vista

Google redirect has gotten on my computer. It redirects links from google and yahoo, and occasionally a new IE browser will open up on its own with a similar junk website. Trend Micro, Webroot, and Spybot S&D haven't fixed it. I understand the fix is semi-catered to the problem, so can someone help guide me through this?

See More: Google Redirect Virus

Report •


#1
April 11, 2010 at 18:16:11

Download DDS and save it to your desktop.
DDS.scr


Disable any script blocker if your Anti-Virus/Anti-Malware has it.
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr to run the tool.
When done, the DDS.txt will open.
Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:
1. DDS.txt
2. Attach.txt (do not zip just copy/paste)

Save both reports to your desktop then post them please.You may need to post in segments to get all the info to us as the logs may be to large to fit in one post.

Please download Malwarebytes' Anti-Malware from one of these sites:

MalwareBytes1

MalwareBytes2

Rename the setup file, mbam-setup.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename mbam-setup.exe to tool.exe> click save.

1. Double Click tool.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.

Download TDSSKiller to your Desktop from the following link.

TDSSKiller

1. Extract the contents of TDSSKiller.zip to your Desktop.

2. Double click on TDSSKiller.exe to run it.

3. If it finds something and asks you what to do, follow the instructions to type in "delete".

4. When done, a log file should be created on your C: drive called TDSSKiller.txt(with time+date appended) please post this log in your next reply.


Report •

#2
April 11, 2010 at 18:25:28

How do I disable script blocker on my webroot/trend micro?

Report •

#3
April 11, 2010 at 19:02:17

My DDS file


DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 20:47:13.42 on Sun 04/11/2010
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3070.1030 [GMT -5:00]

AV: Trend Micro AntiVirus *On-access scanning enabled* (Updated) {7D2296BC-32CC-4519-917E-52E652474AF5}
SP: Spybot - Search and Destroy *enabled* (Updated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Webroot\Spy Sweeper\WRConsumerService.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
C:\Windows\system32\agrsmsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\FsUsbExService.Exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\IDT\WDM\STacSV.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Razer\DeathAdder\razerhid.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Razer\DeathAdder\razerofa.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\HP\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\Internet Security\UfNavi.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Users\Owner\Desktop\dds.scr
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.weather.com/weather/local/USOK0507?from=recentsearch
uDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6850FX
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6850FX
mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6850FX
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=BB&Br=GTW&Loc=ENG_US&Sys=PTB&M=M-6850FX
BHO: MRI_DISABLED - No File
BHO: Symantec Intrusion Prevention - No File
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
uRun: [Sidebar] "c:\program files\windows sidebar\Sidebar.exe" /autorun
uRun: [ehTray.exe] "c:\windows\ehome\ehTray.exe"
uRun: [AutoStartNPSAgent] "c:\program files\samsung\samsung new pc studio\NPSAgent.exe"
uRun: [SpybotSD TeaTimer] "c:\program files\spybot - search & destroy\TeaTimer.exe"
uRunOnce: [Shockwave Updater] "c:\windows\system32\adobe\shockwave 11\SwHelper_1150595.exe" -Update -1150595 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR

2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30618)" -"http://www.topspeed.com/motorcycles/motorcycle-games/braap-braap-ar43726.html"
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [DeathAdder] "c:\program files\razer\deathadder\razerhid.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [NPSStartup]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SpySweeper] c:\program files\webroot\spy sweeper\SpySweeperUI.exe /startintray
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mri_di~1\bigfix.lnk - c:\program files\bigfix\bigfix.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: okstate.edu\oc
DPF: {15B782AF-55D8-11D1-B477-006097098764} - hxxp://download.macromedia.com/pub/shockwave/cabs/authorware/awswaxf.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?

e=1219554130969&h=729a5d3527010934f3ddb80482113645/&filename=jinstall-6u7-windows-i586-jc.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://l.yimg.com/jh/games/web_games/popcap/bejeweled2/popcaploader_v6.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

S3 DAdderFltr;DeathAdder Mouse;c:\windows\system32\drivers\dadder.sys [2008-7-23 10880]

=============== Created Last 30 ================

2010-04-11 19:09:34 0 d-----w- c:\programdata\Spybot - Search & Destroy
2010-04-11 19:09:34 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-03-24 19:02:38 36368 ----a-w- c:\windows\system32\drivers\tmpreflt.sys
2010-03-24 19:02:38 230928 ----a-w- c:\windows\system32\drivers\tmxpflt.sys
2010-03-24 19:02:38 1322680 ----a-w- c:\windows\system32\drivers\vsapint.sys

==================== Find3M ====================

2010-04-12 01:48:15 52792 ----a-w- c:\windows\system32\drivers\volmgr.sys
2010-03-09 16:28:40 833024 ----a-w- c:\windows\system32\wininet.dll
2010-03-09 16:25:21 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-09 14:01:47 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2010-02-20 23:39:35 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-02-20 23:37:20 31232 ----a-w- c:\windows\system32\httpapi.dll
2010-02-20 21:18:40 411136 ----a-w- c:\windows\system32\drivers\http.sys
2010-02-16 03:31:48 86016 ----a-w- c:\windows\inf\infstor.dat
2010-02-16 03:31:48 51200 ----a-w- c:\windows\inf\infpub.dat
2010-02-16 03:31:48 143360 ----a-w- c:\windows\inf\infstrng.dat
2010-01-25 12:48:34 472576 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-25 12:48:34 151040 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-25 12:48:34 151040 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-25 12:48:06 472064 ----a-w- c:\windows\system32\secproc.dll
2010-01-25 12:45:56 329216 ----a-w- c:\windows\system32\msdrm.dll
2010-01-25 08:35:01 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-25 08:35:00 523776 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-25 08:34:56 511488 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-25 08:34:56 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-23 09:44:02 2048 ----a-w- c:\windows\system32\tzres.dll
2008-07-22 08:13:49 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-12-17 20:24:16 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-12-17 20:24:16 32768 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-12-17 20:24:16 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
2009-01-12 05:21:40 16384 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\feeds cache\index.dat
2008-07-20 15:39:22 16384 --sha-w- c:\windows\temp\cookies\index.dat
2008-07-20 15:39:22 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2008-07-20 15:39:22 16384 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 20:51:06.98 ===============

and the Attach


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 3/1/2008 5:24:29 PM
System Uptime: 4/11/2010 3:02:53 PM (5 hours ago)

Motherboard: Gateway | |
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz | U2E1 | 1000/mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 287 GiB total, 212.199 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 5.193 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0000
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter #6
PNP Device ID: ROOT\*ISATAP\0000
Service: tunnel

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0002
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter #15
PNP Device ID: ROOT\*ISATAP\0002
Service: tunnel

==== System Restore Points ===================

RP569: 3/14/2010 2:08:31 PM - Scheduled Checkpoint
RP570: 3/15/2010 3:43:35 PM - Scheduled Checkpoint
RP571: 3/17/2010 1:23:42 AM - Scheduled Checkpoint
RP572: 3/18/2010 1:57:54 AM - Scheduled Checkpoint
RP573: 3/20/2010 3:34:12 AM - Scheduled Checkpoint
RP574: 3/21/2010 12:51:31 AM - Scheduled Checkpoint
RP575: 3/22/2010 12:18:35 AM - Scheduled Checkpoint
RP576: 3/23/2010 12:00:05 AM - Scheduled Checkpoint
RP577: 3/23/2010 7:30:39 PM - Removed Ask.com Toolbar.
RP578: 3/24/2010 7:39:59 PM - Scheduled Checkpoint
RP579: 3/26/2010 12:00:02 AM - Scheduled Checkpoint
RP580: 3/27/2010 12:09:33 AM - Scheduled Checkpoint
RP581: 3/28/2010 1:12:46 AM - Scheduled Checkpoint
RP582: 3/29/2010 12:38:33 PM - Scheduled Checkpoint
RP583: 3/31/2010 12:03:24 AM - Scheduled Checkpoint
RP584: 3/31/2010 3:00:17 AM - Windows Update
RP585: 4/1/2010 1:44:58 AM - Scheduled Checkpoint
RP586: 4/2/2010 9:22:01 AM - Scheduled Checkpoint
RP587: 4/5/2010 12:31:03 PM - Scheduled Checkpoint
RP588: 4/6/2010 10:27:14 PM - Scheduled Checkpoint
RP589: 4/9/2010 1:38:10 AM - Scheduled Checkpoint
RP591: 4/11/2010 1:53:11 PM - Restore Operation

==== Installed Programs ======================

32 Bit HP CIO Components Installer
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 10 ActiveX
Adobe Reader 8.2.0
Adobe Shockwave Player 11.5
Agere Systems HDA Modem
AIO_Scan
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
BigFix
Bonjour
Bonjour Core for Windows
Browser Address Error Redirector
BufferChm
C4380
C4380_doccd
C4380_Help
Camera Assistant Software for Gateway
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Spanish
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help English
CCC Help French
CCC Help German
CCC Help Italian
CCC Help Japanese
CCC Help Portuguese
CCC Help Spanish
Compatibility Pack for the 2007 Office system
Copy
CustomerResearchQFolder
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DocProc
DocProcQFolder
eSupportQFolder
Fax
Gateway Recovery Center Installer
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
Goombah Partner COM Server
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Customer Participation Program 9.0
HP Imaging Device Functions 9.0
HP OCR Software 9.0
HP Photosmart All-In-One Software 9.0
HP Photosmart Essential 2.01
HP Photosmart Essential2.01
HP Smart Web Printing
HP Solution Center 9.0
HP Update
HPProductAssistant
HPSSupply
IDT Audio
Intel(R) Matrix Storage Manager
iTunes
Java(TM) 6 Update 4
Java(TM) 6 Update 7
LabelPrint
MarketResearch
Microsoft .NET Framework 3.5 SP1
Microsoft Money Essentials
Microsoft Money Shared Libraries
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 and SOAP Toolkit 3.0
PanoStandAlone
PC Connectivity Solution
Power2Go 5.0
PS_AIO_02_ProductContext
PS_AIO_02_Software
PS_AIO_02_Software_min
PSSWCORE
QuickTime
Razer DeathAdder(TM) Mouse
Realtek 8169, 8168, 8101E and 8102E Ethernet Network Card Driver for Windows Vista
Realtek USB 2.0 Card Reader
SAMSUNG Mobile Composite Device Software
SAMSUNG Mobile Modem Driver Set
Samsung Mobile phone USB driver Software
SAMSUNG Mobile USB Modem 1.0 Software
SAMSUNG Mobile USB Modem Software
Samsung New PC Studio
Samsung PC Studio 3
SamsungConnectivityCableDriver
Scan
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Skins
SolutionCenter
Spy Sweeper Core
Spybot - Search & Destroy
Status
Synaptics Pointing Device Driver
Toolbox
TrayApp
Trend Micro AntiVirus
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB977724)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb979895)
VideoToolkit01
WebReg
Webroot AntiVirus with Spy Sweeper
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)
Windows Live Messenger

==== Event Viewer Messages From Past Week ========

4/11/2010 10:02:55 AM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The

service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
4/11/2010 1:14:46 AM, Error: SSIDRV [26] -

==== End Of File ===========================


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#4
April 11, 2010 at 19:02:20

Wow... I'm not sure what to say about having my reply deleted for no reason. Considering I just removed two of these from customers computers yesterday I'm fairly certain what I said was appropriate and didn't deserve to be deleted.

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#5
April 11, 2010 at 19:09:42

Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. Is you webroot script blocker called spy sweeper, if so it is on that bleeping list, if not run DDS as is.

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