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Google Redirect Virus

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Name: courtney5638
Date: August 23, 2009 at 16:11:53 Pacific
OS: Windows XP
Product: Hewlett-packard / S7420n pc
Subcategory: Viruses
Comment:

Everytime I use a search engine, clicking on a link redirects me to another website. I also cannot run my virus software to check for a virus.



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Response Number 1
Name: courtney5638
Date: August 25, 2009 at 12:57:40 Pacific
Reply:

And when i have tried to run HiJackthis to get a log (in case it is requested) I can click to run, but a log never shows up for me to save.

Thanks in advance for any help, I have no idea what to do.


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Response Number 2
Name: XpUser4Real
Date: August 25, 2009 at 13:49:39 Pacific
Reply:

if you tap f8 and go into safe mode with networking (I'm assuming you are on a high speed connection) try downloading and running the following cleaners in this order:
1- Ccleaner slim, run it and it will remove all the junk files, cookies, etc safely from your PC and make the next scans go quicker.
2- Malwarebytes update it and run a quick scan
3- Avast Free- install it and allow it to do a bootscan on reboot and move all it finds to the chest.
Those free progs are all listed on one page in the link of my signature for convenience.

If you can't download those in safemode, you may want to do it on another machine and save them to thumbdrive or burn them to a disc and then install them on your PC.

If the above doesn't clean it all, there are more scans to try...good luck

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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Response Number 3
Name: courtney5638
Date: August 25, 2009 at 19:32:29 Pacific
Reply:

Started the computer in Safe mode w networking. I ran the CC cleaner which worked fine.

Then I downloaded Malwarebytes, but when I went to run it, the window just closed. Now I'm not able to reopen the software.

This is the same thing that happened with Hijackthis.

Any solutions? Thanks


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Response Number 4
Name: XpUser4Real
Date: August 25, 2009 at 20:33:35 Pacific
Reply:

download and run unhackme:
http://www.greatis.com/unhackme/dow...
the trial is fully functional for 30 days.
scroll down the page and you'll see it. Just follow the instructions.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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Response Number 5
Name: ignys
Date: August 26, 2009 at 03:02:54 Pacific
Reply:

Use ComboFix. This tool removed the google redirect virus fro me. http://www.forospyware.com/sUBs/Com...


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Response Number 6
Name: XpUser4Real
Date: August 26, 2009 at 11:15:49 Pacific
Reply:

combofix is a real tricky prog to work with if you want to try it. Just be real careful with it.
http://www.bleepingcomputer.com/com...

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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